Clario

Project Manager

• Lead all phases of study management: planning, setup, monitoring, and closeout
• Translate customer requirements into actionable plans for internal teams
• Develop and maintain study documentation and reports
• Oversee equipment distribution and data archiving
• Monitor timelines and manage study budgets, including forecasting and invoice reconciliation
• Identify and escalate risks with mitigation strategies
• Foster collaboration across internal and external stakeholders
• Resolve customer issues using structured problem-solving approaches
• Represent Project Management in operational readiness for new product initiatives
• Support client meetings and sales efforts as needed
• Train and mentor new Project Management team members

Project Manager II, eCOA

3D Artist

• Design and produce engaging video content to promote Clario apps (iOS and Android) and our new mobile products on various platforms (not limited but primarily Facebook and Instagram).
• Cooperate with the marketing team (on a daily basis) to discuss acquisition results, marketing and business metrics: bring new ideas, approaches, instruments to meet team goals.
• You’ll be working side by side with UA Managers, Creative Producers & PMM.
• Working with analytics to understand how your work impacts the products for continuous process improvement.
• You’ll be responsible for setting your tasks for variations on successful creatives after analytical meetings.

Marketing Motion Designer

Program Manager

• Ensure consistent delivery across assigned programs by establishing standards, sharing lessons learned, and communicating client-specific requirements to internal teams.
• Serve as a member of Oversight/Operations Committees for assigned clients.
• Collaborate with clients and internal teams to review study risks, mitigation plans, opportunities, delivery improvements, profitability, and overall client satisfaction.
• Ensure timely resolution of project or program issues and escalate when needed.
• Monitor study timelines and manage financial components across the project portfolio, including budgets, forecasting, and invoice reviews.
• Identify potential risks and mitigation strategies and escalate as appropriate.
• Lead internal and external negotiations, foster collaboration, and ensure efficient use of resources to meet timelines and contractual obligations.
• Develop and apply problem-solving strategies to address customer issues; maintain issue-tracking documentation to ensure timely resolution.
• Monitor and report program-level KPIs as required (monthly or quarterly).
• Attend operational and governance meetings with clients (in-person or remote).
• Present study services at Investigator Meetings, Site Initiation Meetings, Vendor Kick-off Meetings, or other study-related sessions.
• Support Business Development and Operations in client meetings to present services and operational workflows.
• Contribute to onboarding and training of new Project Management team members assigned to your accounts.
• Provide cross-service line support when needed.
• Perform other duties, assignments, or special projects as needed.

Program Manager – eCOA

Sales Development Rep

• Drives opportunity development by:
• Identifying sponsors and CROs early in the sales cycle
• Building and qualifying pipeline opportunities
• Handing off qualified leads to the Cardiac commercial team
• Maintaining oversight of opportunities in Salesforce
• Supports RFP and proposal processes by:
• Acknowledging receipt of RFPs and communicating with clients for complete information
• Entering opportunities and uploading supplemental materials into the CRM system
• Administering pricing tools and managing proposal deliverables
• Coordinating internal strategy calls and managing rebid requests
• Ensures smooth sales operations by:
• Following up on change order contracts and managing close dates in Salesforce
• Supporting sales account teams in business-generating efforts
• Participating in cross-functional meetings with Sales Operations and Services teams
• Performing other duties or special projects as assigned

Sales Development Representative

• Ensure consistency of delivery across programs by setting standards, sharing lessons learned, and communicating client-specific requirements to internal teams
• Serve as a member of Oversight/Operations Committees for assigned clients
• Partner with clients and internal teams to review study risks, mitigation plans, and opportunities for improved delivery, profitability, and client satisfaction
• Monitor study timelines and financial components across assigned accounts
• Identify and escalate potential study risks and implement mitigation strategies
• Manage internal/external negotiations and foster collaboration for efficient resource use and timely delivery
• Develop problem-solving strategies to address customer issues and maintain issue tracking for timely resolution
• Monitor and report program-level KPIs as needed
• Attend operational and governance meetings with customers (in-person and remote)
• Support cross-trained team members and contribute to strategic decision-making
• Present services at Investigator Meetings, Site Initiation Meetings, and other sponsor-related meetings
• Assist with training plans and onboarding new Project Management team members

Project Manager, eCOA

Business Analyst

• Gather and document client configuration requirements from scientific, project, and stakeholder teams
• Create and maintain client configuration specifications and support validation, UAT testing, installation, and deployment
• Collaborate with product management to define enhancements and attend training on new system features
• Support Clinical Project Management and Operations by attending study kickoffs, training end users, and identifying operational efficiencies
• Present to senior leadership and clients; oversee release schedules and monitor delivery metrics for continuous improvement
• Supervise team members by setting expectations, coaching, conducting performance evaluations, and supporting career development

Clinical Business Analyst

Support Engineer

• Perform operational tasks under the guidance of senior analysts or directors
• Configure new study setups using the EXPClario database
• Conduct quality checks on study configurations, web content, reports, and contact data
• Manage user accounts, privileges, and assignments
• Attend planning meetings to gather study startup requirements
• Maintain administrative databases and ensure accurate data entry
• Collaborate with internal and client teams to update portal content
• Ensure timely completion of assigned project tasks within scope
• Build strong relationships with clients and internal stakeholders
• Follow up on issues and ensure timely resolution
• Apply departmental SOPs and standard work instructions
• Contribute to tool development and process improvements
• Share product knowledge with sales and support teams
• Assist in client training and presentation delivery

Technical Analyst

• Support planning, setup, monitoring, and closeout phases of clinical studies
• Assist with database setup and study documentation development
• Coordinate equipment distribution and tracking
• Create and distribute study reports; manage documentation archival
• Organize Project Assurance meetings and compile minutes and action items
• Support financial tracking, including scope change documentation and invoice reconciliation
• Prepare reports to support study forecasting
• Track and document issue resolution for customer escalations
• Respond to customer inquiries and participate in calls/meetings as requested
• Lead specific project components as assigned
• Ensure timely completion of required training and documentation

Project Coordinator, eCOA

Product Analyst

• Conduct deep analysis of product and user data to identify trends, opportunities, and areas for growth
• Improve product logics in collaboration with product managers
• Configure, monitor, and report on critical product and payment metrics
• Create dashboards and automate reporting to ensure transparency of key performance indicators
• Partner with cross-functional teams to drive data-informed decisions and enhance product performance
• Research user behavior, retention, and monetization patterns to generate actionable insights
• Optimize analytics infrastructure.

• Lead requirements-gathering activities through stakeholder interviews, workshops, and data analysis.
• Translate business needs into clear, concise functional specifications and user stories.
• Conduct gap analyses, process mapping (as-is and to-be), and impact assessments to identify opportunities for improvement.
• Define success metrics and develop business cases in partnership with business units.
• Manage project scope, schedules, and deliverables to ensure timely and on-budget execution.
• Facilitate sprint planning, stakeholder meetings, and progress reporting.
• Act as a liaison between business units, technology teams, and third-party vendors to ensure alignment and collaboration.
• Create and maintain project documentation including BRDs, process flows, test plans, and status reports.
• Support user acceptance testing (UAT) and provide post-implementation recommendations for continuous improvement.
• Build trusted relationships with executive sponsors and key stakeholders through effective communication and influence.

Senior Business Analyst

Manager

• Own and drive product and marketing growth strategy — from acquisition to retention.
• Lead a cross-functional team: you’ll take full ownership.
• Creative Production and User Acquisition teams, Growth Marketing.
• Maintain high energy and focus inside the team — be the one who drives results.
• Be responsible for P&L performance and key growth metrics.
• Analyze product & marketing performance and constantly search for scalable growth loops.
• Manage the acquisition funnel, ensuring sustainable growth in performance marketing channels: with a focus on META.
• Backlog Management and Prioritization.
• Build and optimize monetisation model.
• Run a lot of experiments and tests to validate hypotheses quickly.

General Manager – Mobile App

Analyst

• Coordinate the overall Solutions Design Process for client studies.
• Review clinical trial protocols to identify solution needs and define study-specific eCOA designs.
• Gather sponsor requirements and recommend Clario’s best design components to meet study needs.
• Create and maintain design specifications ensuring consistency across data capture, delivery, and database structures.
• Collaborate with Project Management, Data Management, Product, and Clinical Systems Translation & Licensing (CSTL) to align on requirements and data integrity.
• Present solution designs during internal and external milestone meetings.
• Support project scoping, change control, and testing processes as needed.
• Contribute to product and process improvement initiatives.
• Maintain organized documentation and support study tracking efforts.

Solutions Design Analyst

Product Manager

• Own and drive product and marketing growth strategy — from acquisition to retention.
• Lead a cross-functional team: you’ll take full ownership.
• Creative Production and User Acquisition teams, Growth Marketing.
• Maintain high energy and focus inside the team — be the one who drives results.
• Be responsible for P&L performance and key growth metrics.
• Analyze product & marketing performance and constantly search for scalable growth loops.
• Manage the acquisition funnel, ensuring sustainable growth in performance marketing channels: with a focus on META.
• Backlog Management and Prioritization.
• Build and optimize monetization model.
• Run a lot of experiments and tests to validate hypotheses quickly.

Product Owner – Mobile app

General Counsel

• Lead cross-functional compliance initiatives across clinical technology and life sciences domains
• Advise on Sunshine Act reporting obligations; anti-corruption/anti-bribery compliance (FCPA, AML, KYC); antitrust; government contracting compliance obligations; and other applicable regulatory frameworks
• Conduct risk assessments and implement mitigation strategies
• Develop and enhance internal policies and controls
• Investigate potential violations of law and company policy; oversee whistleblower reporting program
• Deliver compliance training and day-to-day compliance support to internal teams
• Monitor regulatory developments and assess business impacts
• Support reporting to the Audit & Risk Committee
• Assist with M&A due diligence
• Respond to regulatory inquiries and support audits as needed
• Support UBO/KYC and AML diligence requests
• Contribute to legal entity maintenance and governance

Associate Corporate Counsel, Compliance and Regulatory

• Support Cardiac Solutions (CS) business development efforts through prospecting, event promotion, RFP administration, strategy call coordination, rebid requests, and change order follow-up
• Identify CS sponsors and CROs early, build pipeline opportunities, and hand them off to the CS BD team while ensuring accurate oversight in Salesforce
• Coordinate with marketing, territory, and account based BD reps on prospecting initiatives
• Promote events and conduct market research
• Acknowledge receipt of RFPs and confirm completeness with clients, requesting additional details when required
• Enter opportunities into Salesforce and upload supplemental materials
• Administer pricing tools and manage proposal deliverables to meet due dates
• Coordinate activities of internal staff on strategy calls and manage rebid requests including pricing revisions and additional strategy calls
• Follow up on change order contracts and manage close dates in Salesforce
• Support sales account teams in business-generating efforts and participate in Sales Operations, Sales-to-Services, and departmental meetings
• Provide support on other assignments or special projects as defined by team lead or management

Technical Product Manager

• Partner with Product Line Leaders and Upstream Product Managers to align roadmaps with product vision and launch timelines
• Monitor market dynamics, new technologies, and industry direction to inform strategy and prioritize features
• Develop and maintain multi-year release roadmaps, initiatives, and epics, balancing architecture, maintenance, and new feature needs
• Collaborate with technical teams to define system architecture, user experience, and key product capabilities
• Lead business architecture and workflows for assigned product components, validating MVPs and requirements with stakeholders
• Partner with Product Owners to ensure accurate transfer of knowledge on business use cases and workflows
• Act as subject matter expert for cross-functional initiatives, supporting knowledge base development and user documentation
• Lead release readiness activities, including commercial launch preparation and internal enablement
• Represent the product team in stakeholder meetings and client-facing interactions as required
• May provide leadership and coaching for individual contributors