Clario

Clinical Operations

• Assisting Clinical Project Managers with project administration, including developing documents, reviewing presentations, and participating in meetings and calls.
• Acting as a liaison between cross-functional teams to ensure timely completion of study deliverables.
• Supporting project start-up, execution, and close-out activities, including finance-related tasks like invoice reconciliation and forecasting support.
• Monitoring project progress, responding to inquiries, communicating with clients, and serving as acting Project Manager when needed.
• Ensuring adherence to project timelines by tracking outstanding items, resolving client issues, and supporting logistics and materials distribution.
• Verifying protocol imaging requirements are met and queries are appropriately addressed.
• Maintaining quality standards by adhering to SOPs, executing protocol functions according to GCP, ICH, and FDA guidelines, and contributing to process improvement initiatives.
• Contributing to team efforts, attending trainings, and performing other duties as assigned.

Assistant Clinical Project Manager

Product Designer

• Робота з Web-to-App Funnels
• Аналіз поточних web-to-app переходів та воронок, виявлення friction та drop-off точок
• Розробка UX/UI рішень для підвищення CTR, CVR, Activation Rate
• Тісна співпраця з PMM для перевірки гіпотез, аналізу результатів і формування наступних ітерацій
• Покращення основного продукту: Створення та розвиток UX/UI для основного веб-продукту (mobile-oriented, PWA)
• Робота з інформаційною архітектурою, user flows, сценаріями та логікою продукту
• Побудова і підтримка дизайн-системи
• Оптимізація usability, доступності та швидкості виконання задач користувачем
• Внесення покращень у продукт: нові фічі, оновлення існуючих, редизайн зон із низькими показниками
• Вплив на продуктові рішення: Ініціювання покращень, нових функцій та UX-рішень
• Участь у формуванні roadmap у своїй зоні відповідальності (у тісній співпраці з PMM та командою, з важливим внеском дизайн-експертизи та стратегічного бачення)
• Глибоке розуміння поведінки й потреб користувачів з балансом на бізнес-цілі
• Спільна пріоритизація задач (impact vs effort)
• Формат роботи: проблема → аналіз → ідея → UX/UI → delivery → feedback

Growth Product Designer – Web-to-App, Conversion

Full-stack Engineer

• Provide technical design for software applications
• Create or update software documentation to reflect current architecture
• Participate in code reviews as needed
• Update existing applications based on user story changes and enhancements
• Perform unit testing, validation, and documentation for new and updated applications using appropriate protocols and techniques
• Offer technical support and guidance to internal and external users by:
• Answering questions on application design and functionality
• Assisting Level III support in troubleshooting
• Ensuring application functionality, database integrity, data loading, quality assurance, and data export
• Maintain quality service and departmental standards by adhering to SOPs and supporting enforcement of standards
• Contribute to team success by resolving issues, exploring process improvements, and collaborating across teams
• Stay current with software development trends, technologies, and regulatory requirements for clinical trial applications

Associate Software Engineer

• Develops, deploys and maintains software applications according to the study specifications.
• Integrates the acquired device data with the backend project specific databases
• Participates in decision making of the development life cycle of clinical trial study data collection applications
• Contributes to the development of project specifications and to the planning and deployment scheduling process
• Provides peer reviews of low and moderate complexity code developed by other engineers
• Writes correct and clean code with guidance; consistently follows stated best practices
• Communicates timelines, scope and technical concerns to internal partners
• Communicates assumptions and gets clarification on tasks up front to minimize the need for rework
• Communicates effectively across functions; is able to work well with Designer, Quality, Translations, and PM as necessary
• Solicits feedback from others and is eager to find ways to improve
• Investigates technical support issues as last line of defense to resolve technical problems in delivery and/or production
• Understands how their work fits into the larger project, proactively identifies problems with requirements (lack of clarity, inconsistencies, technical limitations) for their own work and adjacent work, and communicates these issues early to help course-correct
• Participates in training both within and across other departments to ensure understanding of study development challenges and the can and cannot
• Is able to reflect on and improve skills through appropriate professional development
• Identifies problems/risks of own work and escalates these to the appropriate channel/level
• Adheres to relevant Clario Standard Operating Procedures

Software Development Engineer

Analyst

• Administer sales compensation plans in cloud-based software: configure commissions, bonuses, thresholds, accelerators, quotas, overrides, and repayments.
• Manage data inputs and outputs: collect raw sales data, cleanse and validate, and ensure correct mapping to personnel and sales credits.
• Perform quality control: validate inputs and exported results, verify calculations before payout, and resolve discrepancies or anomalies.
• Support monthly payout cycles: run standard calculations, manage exceptions, adjustments, and manual overrides.
• Collaborate cross-functionally with Finance, Payroll, and HR to align plan logic with approved policies and budgets.
• Update and document plan changes: implement new quota structures, accelerators, territories, revised rules, and SPIFs.
• Respond to employee inquiries on compensation results and escalate complex issues as needed.

Senior Analyst, Incentive Compensation

Product Manager

• Define and execute market research strategies to inform platform direction.
• Assess technological and industry trends to guide investment and prioritization.
• Develop and maintain the value proposition and business case framework for platform capabilities.
• Lead competitive intelligence and identify opportunities for growth, innovation, and differentiation.
• Build and maintain platform product roadmaps aligned to Clario’s strategic priorities.
• Establish and monitor KPIs for platform adoption, performance, and commercial impact.
• Partner with Architecture, R&D, Technical Product Managers, and UX to define technical and user experience requirements.
• Manage the full product lifecycle from ideation through retirement, ensuring alignment with quality, regulatory, and data governance standards.
• Develop and prioritize business requirements, acceptance criteria, and release plans.
• Evaluate market needs, validate requirements, and optimize the build/buy/partner strategy.
• Support go-to-market planning and provide strategic input to Product Marketing.
• Serve as the internal voice of the platform, communicating strategy, progress, and decisions to stakeholders.
• Partner with scientific, technical, and engineering leaders to ensure platform solutions meet regulatory, security, and enterprise architecture requirements.
• Mentor team members and support development of product management best practices.
• May manage individual contributors.

Director – Product Management

• Collaborate with an international team of Software Development Engineers to support projects and resolve technical questions
• Develop, deploy, and maintain software applications based on clinical trial specifications
• Participate in decision-making throughout the development life cycle
• Contribute to project specification development and deployment planning
• Review moderate to high-complexity code and write high-quality code
• Communicate timelines, scope, and technical concerns effectively to stakeholders
• Present technical decisions through documentation, presentations, and tech talks
• Work closely with cross-functional teams (Design, Quality, Translations, Project Management) to ensure project success
• Negotiate and resolve issues related to timelines, schedules, and technical changes

Software Development Engineer II

Engineer

• Design and deliver data solutions to support clinical trials
• Recommend design approaches and reporting options for successful trial execution
• Develop complex custom solutions to optimize data flow across internal systems
• Design and configure integrations with external systems
• Create custom reports and dashboards integrating multiple data sources
• Attend study meetings, review specifications, and provide technical consultation
• Perform code reviews, peer reviews, and resolve defects promptly
• Document work through release notes and ensure proper unit testing across environments
• Troubleshoot technical issues and serve as the last line of defense for escalations
• Lead and mentor team members, assist with training, and foster a collaborative environment
• Drive strategic initiatives to improve efficiency and automate processes
• Ensure compliance with SOPs and regulatory requirements
• Participate in client-facing meetings and act as a subject matter expert for technical escalations
• Coordinate deliverables, schedules, and prioritization for the Data Delivery team
• Own CAPAs, support audits, and contribute to continuous improvement initiatives

Lead Data Delivery Engineer

• Review study requirements and collaborate with stakeholders to develop start-up activities and documentation
• Define project plans, including timelines, milestones, and reporting schedules
• Provide timely project updates to internal and sponsor representatives
• Identify critical success factors and manage resources for project completion
• Lead financial tasks such as billing, forecasting, and revenue reporting
• Ensure SOP compliance and coordinate protocol clarifications with project teams
• Oversee site management of data collection with internal and external teams
• Deliver team training, set performance expectations, and provide coaching
• Support business development through capability presentations and investigator meetings
• Initiate and manage project close-out activities to completion.

Clinical Project Manager

• Generate quality metrics and support process improvement initiatives within the Quality Unit
• Implement and maintain Quality Management Systems (QMS)
• Manage CAPA responses for internal/vendor audits and external audit observations; ensure timely follow-up
• Develop and distribute KPIs and other key quality metrics
• Create documentation for new workflows, procedures, training, and support materials
• Assist with updates to Standard Work Instructions and SOPs
• Prioritize multiple QA tasks to align with corporate quality objectives
• Track deliverables and escalate issues when necessary

Quality Analyst

Project Manager

• Serve as subject matter expert for one or more product lines, supporting project teams and educating customers
• Independently lead planning, setup, monitoring, and closeout phases of study management across multiple product lines
• Gather customer requirements and translate into actionable plans for internal teams
• Develop and maintain study documentation, reports, and data archives
• Oversee equipment distribution and tracking
• Monitor timelines and manage financial components including budget reviews, revenue forecasting, and invoice reconciliation
• Identify and escalate study risks with mitigation strategies
• Facilitate internal and external negotiations to ensure collaboration and timely delivery
• Lead operational readiness for new product initiatives
• Conduct quality checks on systems and documents to ensure high-quality deliverables
• Present study services at investigator or site initiation meetings and support sales initiatives
• Mentor and train new Project Management team members

Project Manager – Cardiac Safety

Program Manager

• Ensure consistency of delivery across programs by setting standards, sharing lessons learned, and communicating client-specific requirements to internal teams
• Serve as a member of Oversight/Operations Committees for assigned clients
• Partner with clients and internal teams to review study risks, mitigation plans, and opportunities for improved delivery, profitability, and quality
• Monitor study timelines and manage financial components across assigned accounts
• Identify and escalate potential study risks, driving timely resolution
• Foster collaboration through effective negotiations and resource management to meet timelines and contractual obligations
• Apply problem-solving strategies to address customer issues and maintain issue tracking documentation
• Monitor and report program-level KPIs as needed
• Attend operational and governance meetings with customers (in-person and remote)
• Support cross-trained team members, influence strategic decisions, and ensure compliance with training requirements
• Present study services at sponsor-related meetings and assist with training new Project Management team members

• Lead all phases of study management: planning, setup, monitoring, and closeout
• Translate customer requirements into actionable plans for internal teams
• Develop and maintain study documentation and reports
• Oversee equipment distribution and data archiving
• Monitor timelines and manage study budgets, including forecasting and invoice reconciliation
• Identify and escalate risks with mitigation strategies
• Foster collaboration across internal and external stakeholders
• Resolve customer issues using structured problem-solving approaches
• Represent Project Management in operational readiness for new product initiatives
• Support client meetings and sales efforts as needed
• Train and mentor new Project Management team members

Project Manager II, eCOA

3D Artist

• Design and produce engaging video content to promote Clario apps (iOS and Android) and our new mobile products on various platforms (not limited but primarily Facebook and Instagram).
• Cooperate with the marketing team (on a daily basis) to discuss acquisition results, marketing and business metrics: bring new ideas, approaches, instruments to meet team goals.
• You’ll be working side by side with UA Managers, Creative Producers & PMM.
• Working with analytics to understand how your work impacts the products for continuous process improvement.
• You’ll be responsible for setting your tasks for variations on successful creatives after analytical meetings.

Marketing Motion Designer

• Ensure consistent delivery across assigned programs by establishing standards, sharing lessons learned, and communicating client-specific requirements to internal teams.
• Serve as a member of Oversight/Operations Committees for assigned clients.
• Collaborate with clients and internal teams to review study risks, mitigation plans, opportunities, delivery improvements, profitability, and overall client satisfaction.
• Ensure timely resolution of project or program issues and escalate when needed.
• Monitor study timelines and manage financial components across the project portfolio, including budgets, forecasting, and invoice reviews.
• Identify potential risks and mitigation strategies and escalate as appropriate.
• Lead internal and external negotiations, foster collaboration, and ensure efficient use of resources to meet timelines and contractual obligations.
• Develop and apply problem-solving strategies to address customer issues; maintain issue-tracking documentation to ensure timely resolution.
• Monitor and report program-level KPIs as required (monthly or quarterly).
• Attend operational and governance meetings with clients (in-person or remote).
• Present study services at Investigator Meetings, Site Initiation Meetings, Vendor Kick-off Meetings, or other study-related sessions.
• Support Business Development and Operations in client meetings to present services and operational workflows.
• Contribute to onboarding and training of new Project Management team members assigned to your accounts.
• Provide cross-service line support when needed.
• Perform other duties, assignments, or special projects as needed.