Clario

Medical Director

• Scale engineering teams and contractor capacity based on business priorities and project needs.
• Lead the modernization of Clario’s clinical software platforms, including front-end and back-end systems built using technologies such as .NET, Java, AWS, and Oracle databases.
• Define and execute technical strategy to improve platform scalability, reliability, performance, and delivery speed.
• Lead engineering teams responsible for clinical data ingestion systems, software development, architecture, DevOps transformation, and platform improvements.
• Drive adoption of modern engineering practices, including DevOps, CI/CD, automation, and improved software delivery processes.
• Establish platform reliability and observability practices through effective monitoring strategies, system health metrics, performance tracking, and proactive issue identification.
• Provide technical leadership and architectural guidance for secure, scalable, and highly available systems supporting clinical research operations.
• Partner closely with Product Management, Clinical Systems, Quality, and business stakeholders to align technology initiatives with customer and business priorities.
• Serve as a senior technical escalation point, helping teams resolve complex engineering challenges and improving overall system stability.
• Mentor engineering leaders and foster a culture of innovation, accountability, collaboration, and continuous improvement.

Director, R&D Software Engineering – Clinical Platforms

Customer Support

• Provide front-line support to customers via phone, email, fax, and other communication channels for assigned product lines
• Obtain demographic and visit information for incoming customer interactions and resolve outstanding issues within established service levels
• Maintain accurate and complete client, site, and patient information within company databases and systems
• Troubleshoot equipment setup, hook-up, transmission, and product usage issues, escalating complex concerns as appropriate
• Process re-supply requests, report requests, and product-related inquiries in a timely and efficient manner
• Monitor transmission and fax failures and ensure prompt delivery of required information
• Identify and report clinical irregularities and system malfunctions to the appropriate stakeholders
• Respond to customer inquiries and provide timely technical information and guidance
• Collaborate with on-site and remote teams to resolve customer concerns and improve the customer experience
• Maintain production, quality, and performance metrics established by Customer Care Management
• Provide recommendations regarding product setup, usage, and troubleshooting best practices
• Support query resolution activities related to clinical applications and associated programs
• Perform additional duties and responsibilities as assigned.

Customer Care Representative

Pricing Analyst

• Collaborate with Project Management and Sales teams to assess scope changes and develop pricing estimates for client projects of varying complexity
• Develop Change Orders, client budgets, and proposal documents using Clario and client templates
• Deliver high‑quality pricing and proposal documentation within required timelines
• Support mentoring and training of junior team members and peer reviews on an as needed basis
• Maintain accurate and up‑to‑date budget, pricing, and project information in internal systems
• Ensure proper document storage and compliance with departmental guidelines
• Coordinate with cross‑functional stakeholders (Sales, Finance, Product, Science) to review fee schedules and determine optimal pricing strategies for complex trials or programs
• Analyze and interpret Requests for Proposal (RFPs) and study protocols in collaboration with functional team experts
• Support process improvements by contributing to template updates and workflow enhancements
• Participate in interdepartmental initiatives, including training related to Change Orders and RFP processes
• Perform additional responsibilities and projects as assigned

Senior Pricing & Proposal Specialist

Medical Advisor

• Provide scientific and medical leadership for gastroenterology therapeutic area of responsibility to internal and external stakeholders.
• Collaborate with Business Development to secure new business opportunities and expand market presence.
• Serve as a scientific advisor to sponsors regarding imaging strategy and implementation within clinical trials.
• Support study teams and internal departments through expert guidance on trial design, image review methodologies, and quality control practices.
• Identify and implement innovative tools, technologies, and process improvements to enhance operational effectiveness.
• Partner with cross-functional teams to align technology enhancements and service offerings with organizational objectives.
• Ensure scientific accuracy, quality, compliance, and integrity across project deliverables.
• Support development and review of imaging charters, imaging manuals, review rules, study reports, and other technical documentation.
• Gather and document scientific and business requirements from clients and internal stakeholders.

Senior Principal Scientific Affairs Advisor – General Medicine, Medical Imaging

Director

• Develop and execute strategic plans to achieve Cardiac business sales objectives, bookings goals, and revenue targets.
• Partner with Business Development and Product Management to identify, pursue, and secure new business opportunities.
• Participate in sales, product management, and strategic planning meetings in support of key opportunities and business initiatives.
• Develop and implement winning strategies for active sales opportunities across cardiac-related products and services.
• Lead negotiations and secure new business agreements while meeting or exceeding assigned sales targets.
• Support proposal development, bid defense meetings, client presentations, and strategic customer engagements.
• Drive pipeline development activities and ensure alignment between business development objectives and operational capabilities.
• Monitor and analyze key performance indicators to evaluate sales performance and identify opportunities for growth.
• Collaborate with cross-functional teams to ensure alignment between business development, product development, and service delivery activities.
• Provide ongoing product, market, and therapeutic area training to Business Development teams.
• Work closely with Product Management to support the development of new offerings that address identified customer and market needs.
• Develop qualitative and quantitative analyses that support strategic initiatives and business decision-making.
• Build and maintain strong relationships with sponsors, key stakeholders, and strategic accounts within the clinical research industry.
• Represent Clario, a part of Thermo Fisher Scientific at industry events, conferences, customer meetings, and other business development activities.
• Manage administrative responsibilities, including travel planning, expense management, and reporting requirements.

Director, Cardiac Solutions

Project Manager

• Serve as the subject matter expert for one or more product lines, providing guidance to Project Management team members and educating customers on operational services.
• Independently lead the planning, setup, monitoring, and closeout phases of study management, including projects involving multiple service lines.
• Gather customer requirements and communicate project objectives to internal stakeholders.
• Develop study documentation and oversee the distribution and tracking of study equipment.
• Create, distribute, and manage project reports and study-related documentation.
• Archive study data and documentation in accordance with company procedures.
• Set and manage customer expectations while ensuring high levels of client satisfaction.
• Monitor project timelines and manage financial components, including: Budget reviews Revenue forecasting Scope change management Invoice reconciliation
• Identify potential project risks, develop mitigation plans, and escalate issues when appropriate.
• Lead internal and external discussions to promote collaboration, effective communication, and efficient resource utilization.
• Apply problem-solving strategies to resolve customer concerns and maintain issue-tracking documentation.
• Serve as the department lead for operational readiness related to new product initiatives.
• Support cross-trained team members working in other service lines.
• Act as a liaison between Project Management and other departments to facilitate collaboration and communication.
• Conduct quality control reviews of systems and project documentation to ensure deliverable accuracy and consistency.
• Ensure compliance with training completion and documentation requirements.
• Present study services during Investigator Meetings and Site Initiation Meetings when required.
• Participate in client meetings alongside Business Development and Operational teams to present company services and operational workflows.
• Support sales initiatives that contribute to incremental revenue growth.
• Mentor and assist in the onboarding and training of new Project Management team members.
• Perform additional duties, assignments, and special projects as needed.

Senior Project Manager

• Lead customer needs analysis discussions and develop tailored applications of products and services
• Partner with Sales Representatives to qualify leads, define scope, and align on target close timelines
• Develop and deliver compelling sales presentations, including product demonstrations, webinars, and onsite technical sessions
• Support Business Development across the full pre-sales cycle, including solution positioning, sandbox evaluations, and strategic use of technology capabilities
• Contribute to the completion of technical and application-focused RFI/RFP responses
• Ensure smooth transition of new accounts to Delivery and Operations teams
• Participate in sales forecasting and pipeline planning activities
• Build and maintain strong, professional relationships with internal stakeholders and external customers
• Travel as required to support customer engagement, events, and global team collaboration
• Operate flexibly to support sponsors and colleagues across multiple time zones

Director, Respiratory Solutions

Research Analyst

• Prepare and reproduce study materials during start-up
• Follow up on site documentation and schedule training sessions
• Create test run requests and review incoming study data
• Monitor and resolve data discrepancies and manage site communications
• Generate and verify reports for sites and sponsors
• Investigate logistical edit checks and report system issues
• Coordinate and process IQC data including phantom rotation and machine equivalence
• Maintain IQC tracking databases and ensure protocol compliance
• Track IQC submissions and communicate progress to study teams
• Maintain study databases and prepare BMD Scan Review Forms
• Plan and coordinate site start-up activities and training
• Enter and track data in internal systems and participate in project meetings
• Review project tracking, resolve queries, and identify site/data trends
• Manage site communications and assist with client issue resolution
• Respond to inquiries professionally and maintain SOP compliance
• Participate in SOP updates and company-sponsored training

Imaging Research Associate I

QA Engineer

• Design, develop, and maintain automated test scripts and scalable automation frameworks
• Collaborate with engineering and product teams to define test strategies and acceptance criteria
• Integrate automated testing into CI/CD pipelines to enable continuous quality validation
• Execute automated, exploratory, and regression testing
• Identify, document, and track defects through resolution
• Contribute to improving test coverage, execution speed, and automation efficiency
• Participate in Agile ceremonies including sprint planning, refinement, and retrospectives
• Support regulatory and compliance standards where applicable

Quality Engineer

Analyst

• Experience in writing complex SQL queries and experience with any data visualization tool is preferable e.g., Tableau, Power BI
• Good exposure of Software Testing methodologies, Implementation of Data Lakes, Data warehouse/ETL projects , Big Data projects in On-Premises & Cloud Environments
• Experienced in SAS applications and Python Programming
• Ability to write SQL queries to conduct data validations and probe quality issues with data
• Experience in Project Delivery Methodologies: SDLC, Iterative, Agile, Scrum, Kanban
• Experience in ALM Tools like JIRA, TFS (Azure Devops) & Confluence
• Knowledge on data quality fundamentals and data governance concepts
• Hands-on experience with all levels of testing includes Smoke Testing, Integration Testing, System Testing and Regression Testing
• Knowledge of PL-SQL, PySpark & SQL, on framing and tuning the Queries so that it covers all the data scenarios
• Accountable for high quality and on time delivery for task assigned
• Good knowledge in MS Office Tools
• Tracking all software versions, features, bugs and validation efforts for all software created and/or modified by the Development teams
• Developing and utilizing test data sets
• Creating and executing manual test scrips which includes testing software applications for quality and functionality using defined validation protocol and testing techniques
• Creating associated validation documentation using defined documentation methods
• Working with application developers in resolving issues and retesting applications
• Good verbal and written communication
• Actively participates in the testing of new Clario products by: Developing test cases and study data
• Conducting testing for general testing
• Conducting testing for Clinical Services development tools
• Reporting testing and review anomalies, as appropriate, to the department head
• Actively participates in post-production product release testing by: Developing test cases
• Conducting regression and bug fix testing for Clinical Services.
• Report testing and review anomalies

Validation Analyst

Product Manager

• Collaborate with Product Managers to ensure alignment between product vision, business strategy, and customer needs
• Translate program backlog items into clear, actionable user stories for Agile teams
• Own and manage the team backlog, ensuring proper prioritization, refinement, and alignment with delivery timelines
• Work closely with Agile teams to ensure requirements are well understood and correctly implemented
• Define and maintain clear acceptance criteria and support acceptance testing activities
• Support sprint planning, backlog refinement, and Program Increment (PI) planning activities
• Act as a key liaison between Product Management, SMEs, and Agile delivery teams
• Collect and incorporate continuous feedback from stakeholders throughout the development lifecycle
• Identify and manage dependencies across teams, working with Engineering, Architects, RTEs, and other Product Owners
• Support Agile teams with clarification, prioritization, and sequencing of work
• Drive delivery of value by ensuring continuous progress and high-quality output from the team
• Participate in Scrum ceremonies including stand-ups, sprint reviews, and demos
• Monitor delivery risks and communicate any issues or deviations to stakeholders
• Support release planning and coordination to ensure on-time and high-quality product delivery
• Contribute to improving processes, tools, and alignment across the Agile delivery lifecycle
• Promote consistent use of Clario systems, tools, and compliance with SOPs

Product Owner

Technical Product Manager

• Partner with Product Line Leaders and Upstream Product Managers to align product initiatives with portfolio strategy and long-term product vision.
• Develop and maintain multi-year product roadmaps, ensuring alignment between business objectives, customer needs, and launch plans.
• Collaborate with engineering and UX teams to define product architecture, user experiences, workflows, and innovative capabilities across Cardiac Safety solutions.
• Translate customer and stakeholder needs into clear, evidence-based requirements while balancing technical debt, architecture, and new feature development.
• Lead cross-functional release planning, launch readiness activities, and continuous improvement efforts while serving as a subject matter expert across the organization.

Security Engineer

• Partner with Product and Development teams to assess application architecture and perform penetration testing across web, mobile, and API environments
• Document security vulnerabilities and clearly communicate findings; partner with teams to drive timely remediation
• Support Security Impact Assessments in alignment with Clario's standard operating procedures and prioritization framework
• Identify and evaluate risks across application code, infrastructure, and system configurations
• Embed security practices within DevSecOps workflows, enabling teams to shift left without impacting development velocity
• Build and maintain automation solutions to generate developer feedback, create remediation tasks, and trigger re-testing
• Develop KPI dashboards and data solutions that surface security posture metrics across the organization
• Prototype security tooling in collaboration with R&D and IT teams, incorporating AI/ML concepts where applicable
• Integrate security tools through APIs to centralize vulnerability management and enable KPI reporting
• Review internal and open-source code for vulnerabilities and provide actionable mitigation strategies
• Promote secure coding standards through training, collaboration, and ongoing engagement with engineering teams

Cybersecurity Engineer

Full-stack Engineer

• Design, develop, and maintain high-quality software solutions for Clario products
• Work hands-on with C# (.NET 3.0+) and Angular (10+), with strong emphasis on Angular development
• Develop and maintain database components using SQL Server or PostgreSQL
• Create and maintain technical and design documentation to support application development
• Participate in Agile/Scrum ceremonies and contribute to iterative delivery
• Conduct code reviews to ensure code quality and share technical knowledge
• Mentor, train, and technically guide junior engineers
• Collaborate with cross-functional teams to manage technical dependencies and system impacts
• Support continuous improvement of development standards and engineering practices
• Apply domain knowledge where relevant; experience in the clinical or regulated industry is a plus

Senior Engineer, R&D Software Engineering

Clinical Operations

• Lead study start‑up activities by reviewing study requirements and response assessment criteria and collaborating with stakeholders to develop associated plans and documentation
• Define and manage project plans, including timelines, milestones, staffing needs, and project constraints
• Establish project reporting schedules and provide regular updates to Business Development leadership, Global Services Managing Directors, and sponsor representatives
• Communicate timely and appropriate project information to internal teams, investigative sites, and sponsor contacts
• Identify critical project success factors and manage tracking, analysis, and reporting activities
• Determine required resources and coordinate with departmental managers to support successful project execution
• Perform financial management activities, including monthly billing, forecasting, scope reviews, contract amendments, and pass‑through cost management
• Maintain a thorough understanding of project contracts and revenue requirements for accurate monthly reporting
• Ensure compliance with SOPs and partner with Quality Assurance on deviation documentation and clarification
• Train project teams on SOPs, protocol requirements, and project processes; communicate protocol clarifications and revisions as needed
• Coordinate site‑level data collection activities with internal and external partners
• Lead and develop project teams through training, performance expectations, feedback, and collaboration with departmental managers
• Support Business Development efforts by participating in capability presentations, investigator meetings, and professional conferences
• Oversee project close‑out activities, including coordination of submissions and final deliverables
• Perform supervisory responsibilities, as applicable, including hiring, onboarding, performance management, and approval of time and attendance.