Citi

Architect

• Lead the design and oversight of credit risk technology ecosystem.
• Ensure architecture and processes are future-ready, cost-efficient, and performing effectively across credit risk functions.
• Partner with business leaders, IT, and Finance to evolve technology stack for decisioning, monitoring, reporting, and compliance needs.
• Act as the key liaison translating business needs into technical solutions.
• Provide architectural guidance during vendor evaluations, proof of concepts, and technology onboarding.
• Establish and maintain the reference architecture for all credit risk capabilities.
• Drive deeper evaluation of total cost of ownership (TCO) across platforms.
• Ensure technology stack performance and scalability to support decision speed and accuracy.

Senior Credit Risk Business Architect, Senior Vice President

Customer Support

• Responsible for legal support activities related to legal operations, litigation, discovery or settlements
• Executes, reviews, processes and tracks legal documentation, executes transactions and completes varied work requests from multiple sources that may be complex in character and have tight deadlines
• Prepares reports and conducts administrative legal work; may contribute to the processing of billing and/or legal settlements and/or court filings and subpoenas
• Maintains detailed records, creates, prepares and processes legal documentation under direction of general counsel
• May be responsible for legislative/regulatory tracking and distribution of tracking results to legal and business colleagues
• Works closely with team’s manager and legal peers to complete tasks assigned; scheduling, data entry, executing transactions, research, communications, classification/routing of documentation, assisting on investigations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Legal Support Specialist

Artificial Intelligence

• Coordinate definition of USCC AI vision, target states, roadmap, and operating model
• Develop executive-level presentations and storytelling for the USCC OM&AI portfolio
• Devise and execute a communication plan with central Citi, central OM&AI, and USCC comms teams
• Cultivate an AI-forward culture across all levels of USCC via ideation forums, feedback loops, and engagement
• Partner with Citi Learning to develop and scale AI education and training programs; foster AI fluency across business lines
• Work with USCC AI Leads to ensure effective information sharing and adoption, including coordinated efforts to train users, leaders, and teams on AI tools
• Develop role-based and domain-specific learning paths
• Lead initiatives and workstreams end‑to‑end, including problem definition, root cause analysis, solution development, communication of outcomes, and securing buy‑in for change
• Manage all aspects of stakeholder engagement and “client service,” including planning, prioritizing, and organizing deliverables across multiple concurrent efforts
• Develop and maintain strong relationships with senior leaders and executives across USCC and partner organizations
• Identify opportunities to add value beyond formal scope through proactive insights, enhancements, and continuous improvement
• Efficiently address complex and ambiguous situations, exercising sound judgment and structured problem‑solving
• Balance multiple priorities effectively while meeting timelines and quality expectations
• Act as a subject‑matter expert and trusted advisor for OM&AI communications and change practices
• Operate with limited direct supervision; exercise independence of judgment and autonomy in execution decisions
• Contribute to team effectiveness and development through mentoring, coaching, and participation in recruiting or capability‑building efforts as appropriate
• Appropriately assess risk when making business decisions, with consideration for Citi’s reputation and control environment
• Ensure adherence to applicable laws, rules, regulations, and internal policies, applying sound ethical judgment and escalating issues transparently

Communications and Change Management Lead

Full-stack Engineer

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
• Ensure essential procedures are followed and contribute to defining standards
• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Full Stack Application Development Group Manager – SVP

Analyst

• manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
• independently processing and closing loans within a complex loans operation environment
• integrates a solid understanding of industry and business standards and practices of loan documentation processes
• deals with most loan-related problems independently and has some latitude to resolve complex issues
• applies judgment when interpreting data, preparing reports, and presents findings to management
• makes resolution recommendations based on identified trends and facts
• designs and analyzes complex reports often related to loan documentation processes
• participates in and supports the implementation of projects and process improvement initiatives
• interprets data and makes recommendations for the launch of new products/services and upgraded platforms
• minimizes risk to the bank through a solid understanding of procedural requirements

Loan Documentation and Processing Associate Analyst

Operations

• Manages multiple teams or a functional area supporting a large complex loan recovery operation
• Manages multiple segments of a large nonperforming portfolio staffed by managers & unit supervisors
• Controls financial end results of an area
• Controls resources, policy formulation and planning
• Primarily affects a sub function
• Sets short to medium-term planning of actions and resources for own area
• Manages complex and highly variable issues with substantial potential impact

Recovery Operations Group Manager

Accounting Manager

• oversees production of periodic investment company (“fund”) financial and related shareholder and client reports
• responsible for managing a team of financial administration professionals
• manage client relationships
• ensure teams provide quality service to clients
• perform all aspects of people management
• oversee the preparation and perform risk-based reviews of financial statements
• manage the annual audit process
• demonstrate an advanced understanding of investment types, mutual funds, ETFs, and financial markets
• review information disclosed and understand SEC filing requirements
• partner with Technology on business requirements documentation, testing and roll-out of new automation solutions
• manage projects and lead department initiatives.

Fund Accounting Lead Analyst

Data Analyst

• gathers operational data from various cross functional stakeholders to examine past business performance
• identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
• recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
• may be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
• translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
• work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
• appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

ICM CCR Data Analyst – AVP

QA Engineer

• Lead the Reporting Quality Assurance (QA) program to test all Risk owned BCBS 239 Reports, including the development and execution of the annual plan, performance of monthly refreshes, and tracking of action plans developed to address gaps identified from QA testing
• Communicate proactively the testing plan, testing progress and exceptions with key stakeholders, DART CAO, BCBS 239 Office and senior management
• Manage an international based team ensuring deliverables are met and providing career guidance on development
• Responsible for ensuring adequate and effective controls are in place over the QA testing process including documentation evidence to support QA results.
• Develop a strong working relationship with report owners, independent review teams, internal audit teams and other key stakeholders.
• Identify emerging risks in reporting (eg. Data quality, EUCs, model dependencies) and implement proactive control solutions
• Implement analytical or automated (AI) solutions that provide concise summaries of QA results
• Lead transformation initiatives to modernize risk reporting controls and align with enterprise reporting/data strategy
• Help lead strategic efforts across Risk and Finance to simplify reporting processes and ensure consistency in measuring Regulatory Management Reporting Risk (reporting health) Metrics
• Lead efforts to address regulatory findings and ensure sustainable resolution of identified issues

SVP – DART Reporting, BCBS 239 Quality Assurance Lead – Risk Management

Account Manager

• Identify, build and deepen relationships to gain incremental wallet share of the affluent and High Net Worth segment with financial planning and excellent discovery and profiling skills
• Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling
• With the support of product specialists, intuitively recognize and understand a client's banking, credit and investment needs and goals to provide holistic financial solutions
• Provide regular value-added engagement with clients- High touch, face-to-face meetings at client's preferred location, consistent communication, access to seminars, etc
• Master referral opportunities to grow portfolio
• Proactively source, acquire and expand high value customer relationship by maximizing sale and service opportunities
• Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.)
• Organize client events to enhance client bonding
• Acquire new clients through converting referral leads
• Manage client follow-up and adhere to all Regulatory and Compliance operating procedures
• Ensure that KYC/AML and other compliance norms are strictly adhered
• Partner with all roles on branch team to ensure all clients have a positive in-branch experience
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Wealth Relationship Manager

Vice President

• Partner with Banker in the creation of sales and marketing strategies designed to generate revenue growth and to acquire new target clients
• Partner with Banker on prospecting efforts prospecting - conduct new client/prospect research, generate leads and develop prospects, network to identify referrals to new clients/prospects, and coordinate client events
• Client/prospect meetings - Organize the pre-call planning, organizing post-meeting notes, and maintain all client call records including call reports
• Introduce Citi’s value proposition to incoming employees at target firms
• Cultivate relationships with firm employees. Source leads and referrals to generate new individual and institutional business
• Leverage relationships to understand client needs and deepen Citi’s relationships with existing client
• Construct and execute marketing campaigns around our unique and tailored product offerings
• Work closely with Investments, Credit, Cash Management, and Financial Planning teams to source opportunities, prepare client pitches, and deliver Citi’s full suite of banking and wealth management solutions to our clients
• Provide complete service support to client, including solving complex client inquiries
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Associate Banker, AVP

Software Engineer

• Lead, mentor, and manage multiple technology teams, defining vision, roles, and responsibilities to maximize impact and align with business goals.
• Drive the design, development, and implementation of robust system architectures leveraging the latest technology stacks.
• Oversee the full SDLC, ensuring high-quality deliverables and compliance with organizational policies and procedures.
• Champion an "everything-as-code" and "codified controls" mindset.
• Foster a culture of continuous improvement, critical thinking, and the strategic adoption of emerging technologies, including Generative AI.
• Collaborate extensively with business and technology partners, presenting regular team and project reviews to senior management and business leaders.
• Proactively assess and mitigate risks, ensuring strict compliance with applicable laws, rules, regulations, and internal policies.
• Maintain and test disaster recovery plans, and manage change with appropriate controls and documentation.
• Actively promote inclusion and diversity, fostering enthusiasm, trust, and engagement within global teams through effective communication and leadership.
• Monitor budget, planning, policy formation, and contribute to the future strategy of the department.

Payments Compliance Engineering Director

• Partners with Enterprise Chief Data Office to contribute to the development of procedure guidelines and standards addressing Data Certification and Data Quality management
• Develop methods to identify data patterns and trends in available data sources, perform data quality analytics and identify data challenges
• Contribute to Data Quality resolution strategies and practices
• Assist in data improvement initiatives in compliance with Citi Data Governance Policy
• Assists in the remediation of Audit and Regulatory feedback on issues and concerns
• Report Data Quality issues through Citi’s corresponding Data/Issue management process, and/or Coordinate efforts for Data consumption demand and Data requirement from strategic data repositories
• Liaise with other areas of the firm to understand data challenges and solutions.
• Supports identification of data quality rules, thresholds, and other business requirements
• Perform financial reconciliation, and measure Data Quality to drive data quality resolution
• Define and formulate business requirements documents that contribute to resolve Data Quality issues
• Lead project management activities
• Support senior management strategic vision
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable rules, laws, and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating managing and reporting control issues with transparency

Senior Data Quality Analyst – Tampa

Business Analyst

• Assist in the intake, logging, and initial assessment of data concerns reported by various business units.
• Support the investigation of data issues, including root cause analysis and impact assessment
• Collaborate with data owners, stewards, and technical teams to facilitate the resolution of identified data concerns.
• Track the lifecycle of data concerns, from identification to resolution, ensuring timely updates and communication.
• Contribute to the documentation of data concern resolution processes and best practices.
• Prepare reports and presentations on data concern trends, resolution status, and preventative measures.
• Participate in efforts to enhance data quality frameworks and data governance policies.
• Learn and apply data management principles, policies, procedures, data quality standards, and relevant regulatory requirements.
• Perform ad-hoc analysis to support data concern management initiatives.

Entry Level Wholesale Lending Data Concern Management Analyst

Director

• Manages large, potentially diverse teams of managers and/or senior professionals by providing leadership and direction through managers.
• Manage an innovative environment of diverse teams to encourage the development and implementation of robust control programs and strategies.
• Make critical decisions that are guided by functional objectives.
• Oversee the design, development, and implementation of Citi's comprehensive controls program.
• Evaluate the effectiveness of existing controls, identify areas for improvement, and implement necessary changes.
• Continually manage and drive controls enhancements to increase efficiency and reduce risk.
• Oversee the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives.
• Provide oversight for key stakeholders and process owners to make management decisions that maintain operations within the firm’s Risk Appetite.
• Work with key stakeholders to assess potential risks, develop risk mitigation activities, and define the acceptable level of risk across various areas of operation.
• Oversee the execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies.
• Collaborate with business and functional teams to understand control processes and identify potential areas for improvement.
• Stay up to date on regulatory changes and industry best practices related to control management and ensure the controls program aligns with these standards.
• Oversee the regular updates to senior management on the performance of the controls assessment and design.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.