Citi

Support Engineer

• Provides technical and business support for users of Citi Applications
• Quick resolutions to app issues
• Driving stability, efficiency and effectiveness improvements
• Maintains application systems in daily operations
• Supports applications focusing on stability, quality and functionality
• Perform same day risk reconciliations
• Develop and maintain technical support documentation
• Assesses risk and escalates production issues

ETL Application Support Analyst

Software Engineer

• Lead integration of functions to meet goals, deploy new products, and enhance processes
• Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems
• Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects
• Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation
• Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals
• Consult with end users to identify system function specifications and incorporate into overall system design
• Allocate work, and act as an advisor/coach developers, analysts, and new team members
• Influence and negotiate with senior leaders and communicate with external parties
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Senior Lead Developer – Loan IQ SDK

Vice President

• Work closely with clients on financing transactions and guide them through the capital raising process, including leading due diligence and drafting sessions and preparing them for an equity or debt offering
• Manage and mentor junior staff by providing detailed guidance and feedback
• Work with clients, senior-level team members and outside professional advisors on ECM and M&A transactions
• Responsible for drafting situation analyses, pitch materials, information memoranda, investor and management presentations and oversee work being performed by analysts & associates assigned to projects
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Vice President, Equity Capital Markets

Attorney

• Serve as a senior subject matter expert in ISDA Master Agreements, Schedules, Credit Support Annexes (CSAs), and related derivatives, futures clearing, and collateral documentation; engage in complex negotiations where needed to support escalation resolution and consistency of approach
• Act as the central escalation lead for negotiation-related issues, managing high-impact or complex escalations, identifying root causes, and driving structured, consistent resolution across stakeholders
• Create, identify, and analyze negotiations data for patterns in negotiation terms, positions, and counterparty behavior, using these insights to anticipate issues, inform strategy, and improve negotiation outcomes
• Partner with senior negotiators and business stakeholders to proactively mitigate escalation risk, address recurring themes, and improve client and counterparty experience
• Prepare, review, and advise on documentation and negotiation strategy, ensuring alignment with business objectives, risk appetite, and market standards
• Own and develop the metrics and performance measurement framework for the negotiation function, defining key indicators that reflect efficiency, quality, and business impact
• Transform negotiation and operational data into actionable insights, trend analysis, and forward-looking recommendations, supporting earlier identification of risks and opportunities
• Lead the development of consistent, scalable, and automated reporting in partnership with PRISM and Legal Tech, reducing manual negotiation processes and enhancing data quality and transparency
• Build and deliver executive-level reporting and narratives that clearly articulate the function’s value, progress, and areas of focus, strengthening stakeholder confidence and engagement
• Establish and maintain structured feedback loops with business partners, ensuring input is captured, analyzed, and translated into continuous improvement initiatives
• Partner across Trading, Sales, Risk, Operations, Legal, and control functions to deliver coordinated, efficient outcomes and align escalation insights with broader risk and governance frameworks
• Drive enhancements to negotiation practices, including standardization, process optimization, and automation, improving consistency and efficiency across documentation and execution workflows
• Support quality control efforts by reviewing outputs, promoting best practices, and ensuring consistency of documentation, reporting, and escalation handling across the team
• Apply sound judgment in assessing risk and safeguarding the firm, its clients, and assets by ensuring adherence to policies, regulatory requirements, and strong control standards; appropriately escalate, manage, and report issues

Senior Lead Officer, Legal Support – ISDA Negotiation

Director

• Lead the acceleration of Small Business card growth and customer retention by defining go-forward strategies informed by analytics and market dynamics.
• Own the Small Business cards portfolio P&L end-to-end.
• Deliver continuous product enhancements to keep Citi's Small Business cards competitive.
• Partner with key stakeholders to drive customer engagement.
• Build and manage external partnerships and deployment opportunities.
• Lead, develop, and support a team dedicated to the small business segment.
• Embed a strong risk and control mindset into all business decisions.

Head of Small Business Card Products, Director

Growth Marketing

• Lead the growth strategy for the small business credit card segment, identifying market opportunities and translating them into a prioritized roadmap of capabilities, offers, and benefits.
• Define and monitor segment-specific KPIs to track performance, inform decisions, and ensure the portfolio delivers against agreed growth targets.
• Develop and maintain a deep understanding of the competitive landscape for small business card products, using market insights to sharpen positioning and uncover differentiation opportunities.
• Partner with Risk and Pricing teams to establish and refine strategies that balance customer growth with sound credit and financial outcomes.
• Optimize marketing channels and customer touchpoints to deliver consistent experience that drive engagement and cross-sell activity.
• Track customer experience signals across the small business segment, turning insights into targeted improvements that directly support the portfolio's growth trajectory.
• Build and lead senior stakeholder relationships across Product, Marketing, Operations, and partner organizations to align priorities and accelerate delivery.
• Ensure all activities comply with applicable regulatory requirements and Citi's internal compliance and control standards, embedding responsible decision-making into every stage of the growth process.

Head of Small Business Card Customer Growth, Senior Vice President

Risk

• Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Provides governance and oversight may include (not limited to) technology operational risk, risk for example.
• Evaluates the control environment by ensuring appropriate controls are in place.
• Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities.
• Ensures project completion, special assignments, and other ad hoc activities as required.
• Ensures the Operations Team is in compliance with all regulatory policies and procedures.
• Additional duties as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Operational Risk Sr Analyst – Assistant Vice President

Backend Engineer

• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
• Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
• Serve as advisor or coach to new or lower level analysts
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members.

Officer, .NET Programmer Analyst

Product Specialist

• Develop and execute a balanced commercialization strategy with a primary focus on commercial client growth
• In partnership with the North American leadership team, identify, develop, and pursue large-scale Public Sector opportunities
• Lead the full product lifecycle from ideation, business case development, and requirements definition to launch, post-launch management, and eventual decommissioning
• Enhance the firm's market presence and contribute to improved US market rankings through strategic product positioning
• Drive the innovation agenda for existing solutions to unlock margin-rich enhancements and promote P&L growth through the application of AI and other cutting-edge technologies
• Deepen and foster relationships, both internally and externally, across Public Sector and Corporate client segments
• Strengthen Citi's market position by effectively representing and promoting our solutions
• Develop, own, and execute the end-to-end product strategy and roadmap for the Lockbox product
• Conduct thorough market research and competitive analysis to provide critical input for product innovation, adaptation, and differentiation
• Establish, monitor, and report on Key Performance Indicators (KPIs) for lockbox commercialization, revenue growth, and market penetration for key client segments
• Lead complex and highly visible programs daily, engaging with a diverse range of external and internal stakeholders
• Act as an influential leader and a driving force to ensure program success and alignment with strategic goals
• Partner strategically with Sales and Banking teams to unlock new opportunities and ensure successful client engagements to grow the North American business
• Act as a subject matter expert in client interactions, supporting Sales and Banking teams in articulating the value proposition of our solutions
• Lead and influence cross-functional teams—including Technology, Operations, Risk, and Legal—to deliver on the product roadmap and strategic initiatives.
• Champion change and consistently challenge the status quo to drive innovation, efficiency, and process improvements
• Ensure all product offerings are robust, secure, and compliant with all relevant internal policies and external regulations
• Proactively identify and mitigate operational, reputational, and financial risks associated with the product portfolio.

Payments, Public Sector & Corporate Product Specialist – SVP

Marketing

• Lead transformational strategies to improve the Customer Marketing function
• Shape analysis of markets, competitors and customers
• Drive initiatives that cross all areas of Customer Marketing
• Pinpoint key trends or conclusions from data
• Partner closely with product and functional teams
• Build senior leadership presentations

Customer Marketing Lead Analyst – Vice President

AI Engineer

• Design, build, and iterate on prototypes for Generative and Agentic AI applications with speed and agility, demonstrating the art of the possible
• Implement, train, and fine-tune a variety of machine learning and deep learning models to solve complex business problems
• Develop and maintain clean, efficient, and scalable code for AI/ML systems, with a focus on production-level quality
• Engineer and manage sophisticated data handling and preprocessing pipelines to ensure high-quality data for training and inference
• Utilize MLOps best practices to deploy AI applications in containerized environments like OpenShift, ensuring robust monitoring, scalability, and reliability
• Actively monitor and research the latest trends, breakthroughs, and tools in AI/ML
• Collaborate with senior engineers, architects, and product managers to translate business requirements into technical solutions

Full Stack Developer, AI

• Advise on all legal aspects of Citi’s U.S. health and welfare plans, tax‑qualified retirement plans, incentive and executive compensation programs, and other employee benefit arrangements
• Interpret and apply ERISA (including fiduciary rules), the tax code, and related regulations to Citi’s compensation, benefits, and pension‑asset‑related business activities
• Support and advise HR teams on plan design, administration, plan governance, disclosures and compliance with employment‑adjacent laws
• Partner with business units—including institutional broker/dealer, wealth management, and corporate banking—on transactions and activities involving pension assets
• Collaborate closely with Risk, Compliance, Internal Audit, and Employment Law teams to ensure coordinated management of legal, regulatory, and reputational risk

Director, Compensation and Benefits Attorney

Product Marketing

• Partners with internal teams to create a calendar of marketing campaigns
• design approved campaigns and execute flawlessly to meet business goals
• Engage in implementing test strategies, developing campaign schedules, business as usual (BAU) auditing
• applying critical thinking to identify and mitigate potential issues
• Collaborate with business partners to execute campaigns/initiatives that drive greater customer engagement and deliver measurable results
• Make decisions and recommendations based on analytics
• Identify and manage issues to resolution
• Assist with monthly budget reconciliation and marketing invoice processing to ensure proper vendor execution
• Manage internal legal and creative reviews and approvals for marketing campaigns
• Appropriately assess risk when business decisions are made

Co-Brand Product Marketing Strategy, Customer Management Team

Manager

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
• Manages a functional area by applying a broad and comprehensive understanding in multiple functional areas as well as underlying business principles
• Identifies stakeholders in key organizations and build and manage relationships with each stakeholder
• Directs the creation of multiple programs of work and manage their alignment to business goals
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management
• Leads the identification and drive resolution of issues, including those outside established programs of work
• Works with stakeholders to ensure program scope definition meet business objectives and partner with Program Sponsor to ensure business case/cost benefit analysis is in line with business goals
• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program
• Assists program team in negotiating for resources owned by other departments in order ensure the program is completed within stated time lines
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis
• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary
• Manages a team of employees and coach and evaluate performance and makes recommendations for pay increases, promotion etc.

Senior Group Manager, Branch Performance Strategy and Execution

• Owning the technical design, development, and delivery of backend services and applications across Wealth lending platforms.
• Providing technical leadership and mentorship to a team of Java developers, actively contributing to the design, development, and implementation of high-quality software.
• Designing and developing resilient and scalable microservices and RESTful APIs with robust error handling, monitoring, and performance.
• Designing, building, and managing the application's service and data access layers, ensuring consistent and efficient data handling.
• Performing and overseeing code quality reviews, application performance profiling, and driving optimization strategies.
• Defining, implementing, and validating complex business logic and data transformations within the application.
• Championing and utilizing AI-assisted development tools (e.g., GitHub Copilot) and modern authentication frameworks to improve developer productivity, code quality, and testing across the engineering team.
• Providing technical leadership and delivery ownership, guiding the team on architecture decisions, best practices, and ensuring the high-quality delivery of features and platform enhancements.
• Identifying problems, analyzing information, and making evaluative judgments to recommend and implement effective solutions.
• Applying fundamental knowledge of programming languages for design specifications and active development.
• Ability to operate with a limited level of direct supervision, drive initiatives, and resolve complex technical issues effectively.
• Appropriately assessing risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations.