Application Support Tech Lead – Data & Analytics Platforms

Citi

Application Support Tech Lead in Data & Analytics Platforms focusing on compliance and risk mitigation. Collaborating with cross-functional teams at Citi to improve platform standards and user outcomes.

Posted 7/15/2026full-timeJacksonville • Florida, Texas • 🇺🇸 United StatesSenior💰 $113,840 - $170,760 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in compliance assessment and remediation within Data & Analytics Platforms, with strong leadership in technology operations and application support. Proficient in managing project plans and mentoring junior analysts while ensuring adherence to IT risk frameworks in a regulated financial services environment.

Highest-signal resume keywords

Compliance RemediationApplication SupportLinux Server EnvironmentsIT Risk FrameworksSAS Programming

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application SupportLinux Shell ScriptingSAS ProgrammingSQLRelational DatabasesProject ManagementTechnical DocumentationSoftware Development LifecycleData AnalysisNetwork Security Principles

Soft Skills

Problem-SolvingStrategic ThinkingLeadershipInterpersonal SkillsMentoring

Tools & Technologies

Microsoft Office SuiteSAS/ViyaTableauVisual AnalyticsTeradataOracleMSSQL

Industry Keywords

Compliance ProgramsOperational Risk GovernanceFinancial ServicesAudit Processes

Tech Stack

Tools & technologies

LinuxOracleSDLCShell ScriptingSQLTableau

About the role

Key responsibilities & impact

Lead the assessment and ongoing monitoring of infrastructure and software compliance across the Data & Analytics Platforms environments
Coordinate system administrators and platform users to execute compliance remediation plans
Identify security vulnerabilities and technology risks across the environment
Act as a subject matter expert for Citi IT and data policy
Define systems scope and objectives for complex application enhancements
Partner with Product Owners, Business Analysts, and cross-functional technology teams
Mentor and coach junior analysts
Produce clear technical documentation
Develop and manage project plans and corrective action plans

Requirements

What you’ll need

6 or more years of experience in application support, technology operations, or a related technical discipline
Practical problem-solving and strategic thinking skills
Proven leadership and interpersonal skills
Experience leading or contributing to requirements gathering for large-scale development or compliance programs
Experience working within server environments, specifically RedHat or SUSE Linux, and with relational databases including Teradata, Oracle, or MSSQL
Working knowledge of network security principles and firewall design fundamentals
Familiarity with IT risk frameworks, audit processes, or operational risk governance programs within a regulated financial services environment
Exposure to analytics and visualization platforms such as SAS/Viya, SQL, Tableau, or Visual Analytics
Hands-on programming experience in SAS, Linux shell scripting, or Visual Basic
Foundational knowledge of software development lifecycle (SDLC) tools and methodologies
Proficiency in Microsoft Office Suite — Excel, Word, PowerPoint, and Project

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays