Citi

Risk

• Oversee the application of fraud risk policies, tools, and governance processes, creating sustainable solutions for minimizing losses resulting from failed internal processes, inadequate controls, and emerging risks related to fraud.
• Design and oversee the implementation of robust control measures to mitigate identified fraud risks.
• Independently assess fraud risks within the business, ensuring that the level of exposure to potential fraud risk is within the organization's acceptable risk appetite.
• Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the 1st line of defense.
• Build and maintain effective relationships with Business partners, establishing credibility by understanding the business, their needs, strategic priorities, and challenges.
• Provide strategic fraud risk advisory and support to the business and other stakeholders. Guide them in making informed decisions that consider the potential impacts and risks of fraud.
• Partner with key stakeholders to drive fraud risk management strategy in alignment with organizational objectives and risk appetite.
• Support independent oversight and assurance over the bank’s broader operational risk management frameworks, ensuring compliance with regulatory requirements and internal policies.
• Support internal and external audits and regulatory examinations, as applicable.
• Report and escalate significant risk issues and breaches to executive management.
• Partner with Sr. management on the reporting and presentation of fraud risk status, trends, and key developments to the board, regulators, and other key stakeholders, as applicable.
• Foster a culture of fraud risk management awareness and accountability in the organization, ensuring that employees understand their roles and responsibilities in preventing, detecting, and reporting fraudulent activities.
• Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty.
• Demonstrates and inspires curiosity in seeking new ways to overcome challenges; actively applies learning from failures.
• Challenges self and others to seek out and communicate alternative views even when unpopular; welcomes diverse ideas to improve outcomes.
• Acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization.
• Proactively seeks to understand and act in alignment with organizational decisions; helps others prioritize team and enterprise success over their own personal agenda.
• Focuses on highest-priority work aligned to business goals; helps others effectively manage competing priorities.
• Proactively identifies opportunities to streamline work; creates process improvements that enhance efficiency for self and the team.
• Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness.
• Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements.
• Sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals.
• Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult.
• Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals.
• Proactively seeks out opportunities to volunteer in Citi programs that support the community; advocates for solutions that meet the needs of Citi’s clients and the community.
• Enthusiastically promotes the unique needs and preferences of colleagues; makes active commitment to help colleagues achieve balance, well-being, and development.
• Leverages varied networks to recruit diverse talent; advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities.
• Empathetically listens and understands others’ positions before acting on issues; works to amplify voices that are minimized in the workplace.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.

Senior Vice President, Wealth and Retail Fraud Risk

Analyst

• Provides technical and business support for users of Citi Applications
• This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
• Start of day checks, continuous monitoring, and regional handover
• Perform same day risk reconciliations
• Develop and maintain technical support documentation
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements
• Participate in application releases, from development, testing and deployment into production
• Engages in post implementation analysis to ensure successful system design and functionality
• Considers implications of the application of technology to the current environment
• Identifies risks, vulnerabilities and security issues; communicates impact
• Ensures essential procedures are followed and helps to define operating standards and processes
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements

Apps Support Lead Analyst – Vice President

Financial Crime

• Conduct reviews of client account activity, statements, internet research, and client profile information
• Conduct background checks/intelligence/customer research/transactional analysis
• Conduct regulatory and sanction screenings as well as review domestic consumer cases and support complex periodic review processes
• Escalate unusual activity to the Financial Intelligence Unit (FIU) and assist with escalating potential risks
• Support periodic review triage processes
• Present summarized findings to peers and management, including recommendations to changes in procedures resulting from review findings and quality assurance review of analyst case work
• Onboard/train new associates, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

KYC Operations Associate

• Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
• Activities will include independently processing and closing loans within a complex loan operations environment
• Demonstrates a comprehensive understanding of how department loan function collectively integrates to contribute to achieving overall business goals
• Applies in-depth knowledge of concepts and procedures within department to resolve issues related to loan documentation processes
• Responsible for escalating control gaps and issues to senior management
• Identifies loan related control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
• Directly impacts the area through shared responsibility for delivery of end results and formulation of procedures/process improvement
• Provides value-added perspective or advice that contributes to the development of new techniques and the improvement of the loan documentation processes for the area
• Resolves complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards
• Makes a significant contribution to change-the-bank projects and offers solutions at an advanced level
• Creates, develops and maintains effective relationships with colleagues, management, internal/external clients and stakeholders, and seeks to understand their needs and provides solutions

Senior Loan Documentation and Processing Analyst

Data Engineer

• Design, build, and maintain robust, scalable, and high-performance data solutions
• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Acts as SME to senior stakeholders and /or other team members.

Data Engineer – AVP

Backend Engineer

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary

Full Stack Python Developer, VP

Full-stack Engineer

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Senior Pega Constellation Developer, Application Development Technical Lead, Vice President

Account Executive

• Responsible for day to day support of capital markets deals such as bond issues, commercial paper, M&A, structured finance and project finance deals.
• Partner with Sales and Product partners to support client relationships and cultivate new business.
• Address client inquiries and work with functional partners on any special client servicing issues or requirements.
• Provide back-up coverage to other transaction and relationship managers within the team/transaction and relationship management group.
• Assist the client lifecycle strategy from acquisition through early client engagement implementation and maintenance of transactions.
• Assist with client and other transaction stakeholders (bankers, counsel, lenders, noteholders) with day-to-day activities related to their transactions.
• Review and process day-to-day transaction activity.
• Address and resolve inquiries from both internal and external Agency & Trust clients in connection with transactions.
• Adhere to A&T/Citibank policies and procedures as regards client onboarding, deal implementation, account opening and deal maintenance.
• Coordinate with Operations for transaction set-up, activity and reporting.
• Coordinate with Operations for inquiries from clients and other transaction stakeholders.
• In all matters, demonstrate particular consideration for the banks reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Participate in routine client calls to existing and new customers of Agency & Trust.

Client Executive Manager, VP

Account Manager

• Manage full funnel of sales activities, including identifying relevant advertisers and managing prospect pipeline, managing pricing, pitching to advertisers and closing sales, securing multimillion dollar, multiyear deals
• Manage advertiser relationships, including conducting regular client meetings to review program performance, troubleshooting issues, ensuring timely and accurate billing, and driving agreed upon KPIs
• Serve as a link between partners and internal teams, working closely with platform team, digital team, and other internal stakeholders to translate advertiser needs and market feedback into plans to build out the product offering, customer experience, and advertiser tools
• Serve as the primary representative for Citi in advertiser meetings, agency discussions, and industry forums
• Develop and refine advertiser-facing narratives, pitch decks, and sales materials in partnership with internal teams
• Support PR and industry awareness efforts to build market credibility and demand

Director, Commerce Media Strategy – Partnerships

• Drive end-to-end execution of transformation efforts
• Execute against multiple competing priorities simultaneously
• Proactively identify and manage potential challenges
• Identify opportunities for process improvement
• Produce and communicate clear, concise status reports
• Manage the operations of relevant governance committees
• Engage with Finance COO, Treasury leadership, and other senior internal stakeholders
• Assess the effectiveness of existing controls across transformation workstreams
• Ensure adherence to Risk Management and Compliance Policies throughout the program lifecycle

Non-Trading Market Risk - SVP

Solutions Engineer

• Lead the design and architecture of complex, scalable systems with a significant focus on Cloud, Generative AI, and Agentic AI solutions.
• Develop, document, and communicate a strategic technical vision and roadmap to business and technology stakeholders.
• Create clear and detailed architectural diagrams, models, and other documentation using tools like Visio.
• Act as a technical leader, providing mentorship, guidance, and influence to engineering teams and other architects.
• Proactively research, identify, and solve complex technical and business challenges with innovative solutions.
• Collaborate with cross-functional teams to ensure architectural alignment and the successful delivery of projects.
• Provides architectural vision for all IT systems, including those that support Internet applications, ensuring that architecture conforms to enterprise blueprints.
• Develops architecture, strategy, planning, and problem solving solutions on an enterprise level.
• Interfaces across several channels, acting as a visionary to proactively assist in defining direction for future projects.
• Maintains continuous awareness of business, technical, and infrastructure issues and acts as a sounding board or consultant to aid in the development of creative solutions.

Senior Solution Architect, Fraud

• Lead the design and architecture of complex, scalable systems with a significant focus on Cloud, Generative AI, and Agentic AI solutions
• Develop, document, and communicate a strategic technical vision and roadmap to business and technology stakeholders
• Create clear and detailed architectural diagrams, models, and other documentation using tools like Visio
• Act as a technical leader, providing mentorship, guidance, and influence to engineering teams and other architects
• Proactively research, identify, and solve complex technical and business challenges with innovative solutions
• Collaborate with cross-functional teams to ensure architectural alignment and the successful delivery of projects
• Executes the architectural vision for all IT systems through major, complex IT architecture projects; ensures that architecture conforms to enterprise blueprints
• Develops technology road maps, while keeping up-to-date with emerging technologies, and recommends business directions based on these technologies
• Provides technical leadership and is responsible for developing components of, or the overall systems design
• Translates complex business problems into sound technical solutions
• Applies hardware engineering and software design theories and principles in researching, designing, and developing product hardware and software interfaces
• Provides integrated systems planning and recommends innovative technologies that will enhance the current system
• Recommends appropriate desktop, computer platform, and communication links required to support IT goals and strategy
• Exhibits good knowledge of how own specialism contributes to the business and good understanding of competitors products and services
• Acts as an advisor or mentor to junior team members
• Requires sophisticated analytical thought to resolve issues in a variety of complex situations
• Impacts the architecture function by influencing decisions through advice, counsel or facilitating services
• Guides, influences and persuades others with developed communication and diplomacy skills

Fraud Solution Architect, VP

Counselor

• Establish, grow and manage investment relationships with ultra-high net worth clients.
• Experienced in the implementation and oversight of investment solutions.
• Providing advice and guidance on markets and actionable investment ideas.
• Cultivate trusting relationships with existing ultra-high net worth clients.
• Bring in new clients/investment relationships.
• Leverage existing client relationships, local network and investment experience.
• Build and manage a successful practice centered on deepening relationships.
• Combine in depth knowledge of traditional and alternative investments with wealth planning and private banking services.
• Engage and advise clients on brokerage activity and execute trades seamlessly.
• Appropriately assess risk demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Investment Counselor – Director

Business Analyst

• Drive requirement elicitation and analysis for new projects, working closely with global business users and product development teams to define their needs and asks.
• Gather, document, and secure sign-off on comprehensive business, functional, and technical requirement documents to ensure clarity and alignment across teams.
• Translate business needs into actionable development tasks , providing continuous support and clarification to the development and QA teams throughout the software development lifecycle.
• Lead the analysis and re-engineering of current business processes, identifying gaps and recommending improvements to enhance efficiency and accuracy.
• Analyze and model complex data , creating clear mock-ups and diagrams to visualize solutions and validate requirements with stakeholders.
• Act as the primary liaison between business users and technologists, ensuring information is exchanged in a concise, logical, and understandable way.
• Communicate critical updates and coordinate dependencies with representatives from upstream and downstream systems to ensure seamless integration.
• Design and conduct User Acceptance Testing (UAT) , meticulously validating that solutions meet business needs and presenting the final results for business approval.
• Provide ongoing support for existing business operations , answering Business As Usual (BAU) inquiries and assisting with production support to ensure smooth day-to-day functionality.

Senior Business Analyst, Vice President

Program Manager

• Lead the planning, direction, coordination and delivery of a portfolio of complex programs aligned to Wealth Lending and enterprise strategy.
• Develop and manage integrated programs of work, ensuring alignment to business goals, scope, milestones, dependencies, and outcomes.
• Determine delivery approaches for executing functional strategy, balancing risk, quality, and speed of execution, in partnership with Business sponsors, Product, Technology, Risk, Operations and other stakeholders.
• Own the facilitation and resolution of large-scale, cross-program issues, ensuring all stakeholder groups are aligned and program objectives remain on track
• Identify and manage interdependencies across initiatives, proactively addressing impacts to scope, timelines, and resources.
• Direct the communication of program status, risks, issues, and key decisions to stakeholders, including senior management, in a timely and transparent manner.