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About the role
Key responsibilities & impact- Lead the end-to-end rewards governance and oversight framework, ensuring consistent execution across USCC consumer value propositions
- Establish and evolve operating frameworks that promote accuracy, transparency, and scalability across rewards processes and products
- Own the end-to-end rewards oversight model inclusive of monitoring, issue tracking and reporting.
- Partner with Product Managers to embed risk-informed decisioning into new product development and rewards enhancements, to ensure appropriate oversight and operational readiness.
- Advance strategic rewards oversight priorities, including improving visibility and consistency of MCC/category tagging and supporting broader rewards re-engineering efforts
- Drive automation and scalability across oversight processes, including enhancing monitoring capabilities (e.g., CTU monitoring, exception dashboards)
- Responsible for enhancing, standardizing, and modernizing team processes, documentation, and operating procedures to improve transparency, efficiency, and sustainability
- Provide thought leadership and guidance on rewards impact, including platform migrations, ensuring strong execution discipline and data integrity
- Contribute to system design and business requirements impacting rewards, embedding governance and scalability into key business processes
- Partner cross-functionally to align on rewards strategy, execution priorities, and operational effectiveness
- Provide subject matter expertise and guidance to team members, helping prioritize work, improve execution quality, and align on rewards strategy and operations
Requirements
What you’ll need- 10+ years of experience in Product Management, Program Management, Risk and Controls, or Marketing preferably within Financial Services
- Demonstrated experience in governance, oversight, or operational excellence frameworks
- Experience driving process improvements, automation, or operating model enhancements
- Experience supporting regulatory, audit, or review activities in a business-facing capacity
- Intellectual and analytical capabilities. Ability to influence the organization and to affect change across stakeholders.
- Efficiently solves complex, ambiguous problems/situations. Problem solving skills, sound business judgment, and demonstrated result orientation.
- Consistently demonstrates clear and concise written and verbal communication.
- Collaborative work style; effectively interacts with partners across the organization
- Multi-tasks productively and reliably, while managing conflicting priorities.
- Bachelor’s degree required
Benefits
Comp & perks- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- planned time off (vacation)
- unplanned time off (sick leave)
- paid holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
governance frameworksoversight frameworksprocess improvementsautomationoperating model enhancementsrisk-informed decisioningdata integritysystem designbusiness requirementsMCC/category tagging
Soft Skills
analytical capabilitiesinfluenceproblem solvingbusiness judgmentresult orientationwritten communicationverbal communicationcollaborationmulti-taskingmanaging conflicting priorities
Certifications
Bachelor’s degree