Citi

Operations

• Provide operational/service leadership and direction to a medium sized team
• Develop a medium sized team of Fraud Agents to meet performance metrics
• Manage department projects/processes and analyze fraud trends
• Resolve issues and minimize Fraud Loss
• Create and execute realistic action steps for the team

Senior Fraud Operations Supervisor

• Perform complex fraud investigations with minimal supervision
• Respond to complex customer requests that may not be covered by established procedures
• Identify potential fraud, by assessing the validity and applicability of previous/similar experiences and evaluating options in unique situations
• Resolve highly complex issues directly with client, or third parties
• Drive organizational change through innovation and process improvement, eliminating friction points for team
• Monitor process workflow, quality, and recommend new options to enhance productivity as required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by adhering to Policy, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency.

Fraud Ops Specialist

Frontend Engineer

• Manage all technology standards across functional area, ensuring development, understanding and adherence around the globe.
• Set goals within functional area that are delivered to appropriate Operations & Technology organizations.
• Contribute to the IT Project Leadership function to harmonize with overall business /technology objectives and ensure teams within the functional area are adequately staffed and possess the required skills sets to carry out their roles.
• Provide an environment where Subject Matter Experts can work efficiently and delivery effectively.
• Manage execution of IT strategy and roadmap for assigned technology area.
• Apply an in-depth understanding of concepts and procedures within engineering and basic knowledge of those elements in other areas.
• Responsible for training and coaching team members, performance management activities, monitoring quantity and quality of work, and addressing development needs for assigned personnel.
• Make evaluative judgments based on information analysis in complicated or unique situations, utilizing multiple sources of information.
• Negotiate with senior leaders (across functions) and communicate and negotiate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

React Full Stack Developer – Assistant Vice President

Data Engineer

• Design, develop, test, and implement complex ETL processes using Ab Initio GDE, Co>Operating System, EME, and other related tools
• Work extensively with various database technologies, including structured relational databases and non-structured databases
• Collaborate with data architects, business analysts, and stakeholders to understand data requirements
• Optimize Ab Initio graphs and SQL queries for maximum performance and efficiency
• Provide expert-level support for production ETL processes
• Conduct code reviews, ensure adherence to coding standards, and mentor junior developers
• Create and maintain comprehensive technical documentation
• Implement data quality checks and contribute to data governance initiatives

Senior Data Engineer – Vice President

Vice President

• Design, develop, test, and implement complex ETL processes using Ab Initio GDE, Co>Operating System, EME, and other related tools
• Work extensively with various database technologies, including structured relational databases and non-structured databases
• Collaborate with data architects, business analysts, and stakeholders to understand data requirements and define source-to-target mappings
• Optimize Ab Initio graphs and SQL queries for maximum performance and efficiency
• Provide expert-level support for production ETL processes, troubleshoot data-related issues, and resolve performance bottlenecks
• Conduct code reviews, ensure adherence to coding standards, and mentor junior developers
• Create and maintain comprehensive technical documentation, including design specifications and operational runbooks
• Implement data quality checks and contribute to data governance initiatives.

ETL Lead – Vice President

Compliance

• Participate in building champion/benchmark models for CCAR, CECL, IFRS9, climate risk, and other regulatory/internal purposes for Citi's international and U.S. secured portfolios.
• Under manager's guidance, perform data cleansing and analysis, identify static and dynamic portfolio drivers and macroeconomic drivers for portfolio risk performances, build PD/EAD/LGD models and conducting statistical analysis and backtests, perform forecast sensitivity analysis and model robustness tests, and provide model implementation and validation support.
• Create Model Development Document for validation and supporting Annual Model Reviews and Ongoing Performance Assessment of implemented models.
• Participate in model revalidation, model change and related documentation and validation support efforts.
• Ensure timely completion of assigned projects with high quality.
• Work closely with cross functional teams, including country/region’s business stakeholders, model validation and governance teams, and model implementation team.
• Prepare responses/presentations to regulatory agencies on all CCAR/CECL/IFRS9/Climate models built.

Regulatory Risk Model Development Analyst II

Analyst

• Utilize Data Loss Protection (DLP) tools to perform scans of global shared drives and SharePoint sites to identify sensitive data such as Personally Identifiable Information (PII)
• Process and manage events triggered by policy violations, working with file owners and business units to ensure proper and timely remediation
• Monitor risk by analyzing the root cause of security incidents, assessing their impact on the business, and defining required corrective action plans (CAPs)
• Help consolidate evidence to ensure essential security procedures are being followed
• Use advanced Microsoft Excel functions (e.g., macros, pivot tables, formulas) to analyze large datasets from security scans, identify trends, and create reports
• Generate and deliver metrics and reports for internal teams, senior management, and external regulatory entities on an ad-hoc and recurring basis
• Suggest and help implement improvements to scanning and remediation workflow efficiencies, including the potential use of new technologies
• Maintain operating standards, procedures, and process control manuals for the DLP operations team
• Perform ongoing information security awareness and training activities
• Engage with various teams to gather additional information to bolster operational effectiveness and ensure security targets are being met

DLP Incident Analyst

• Liaise between business users and technologists to exchange information in a concise, logical and understandable way
• Consult with users and clients to solve complex system issues/problems through evaluation of business processes, systems and industry standards
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Identify and communicate risks and impacts, considering business implications of the application of technology
• Act as advisor or coach to new or lower level analysts
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation

AVP, IT Business Senior Analyst

Artificial Intelligence

• Serve as the Product Manager for the firmwide AI Command Center
• Define the strategic roadmap and prioritize features that provide granular insights into the AI lifecycle
• Ensure the Command Center provides a real-time Risk Portfolio View, highlighting at-risk AI systems with root cause diagnostics
• Lead the design of incremental robust business guardrails specifically tailored for Generative AI and emerging Multi-Agent Systems
• Collaborate closely with 2LOD and 3LOD on completeness of the Agentic AI oversight
• Define the requirements for Real-time Performance Alerts that monitor for business risks such as bias, fairness, and explainability

Director – AI Risk Monitoring Lead

• Participate in building champion/benchmark models for CCAR, CECL, IFRS9, and other regulatory/internal purposes
• Under manager's guidance, perform data cleansing and analysis, identify static and dynamic portfolio drivers and macroeconomic drivers for portfolio risk performances
• Build PD/EAD/LGD models and conducting statistical analysis and backtests
• Perform forecast sensitivity analysis and model robustness tests, and provide model implementation and validation support
• Create Model Development Document for validation and supporting Annual Model Reviews and Ongoing Performance Assessment

• Full P&L responsibility for operating and capital budgets for the site.
• Coordinate with Finance to prepare and manage budgets with focus on identifying Risks and Opportunities.
• Manage relationships with site occupants.
• Develop positive and productive rapport that facilitates consolidations, relocations, and cost saving initiatives that help the firm to meet business goals.
• Coordinate with CTI Site Management Teams to optimize the computer room usage and reduce expenses in line with the business’ priorities.
• Apply in-depth knowledge of business, financial controls, operational functions, and technology to set the strategic direction for the site.
• Create strong partnership with project management and facilities management teams to assure all initiatives are budgeted and executed according to business needs and brand guardrails.
• Monitor building operations and approve expense requests, as appropriate
• Constant liaison with vendor and CRS regional/ cluster and country partners to ensure that service delivery and requirements remain aligned
• Ensure that the reactive maintenance facility including customer Service Desk and emergency response is aligned to data center strategies and objectives.
• Ensure compliance with Citigroup’s CRS Operating policies and procedures, Health and Environmental standards and with all related local regulations.
• Employing continuous improvement techniques to work toward minimizing/eliminating health, safety and environmental risks to staff, clients, and contractors as well as to premises and assets.
• Monitoring compliance with statutory national, regional, and local authority regulations in connection with the FM discipline.
• Verifying records and reports are maintained as required
• Oversight of monthly reporting of key metrics, updates, and items for management attention in partnership with Functions heads.
• Contribute to presentations, IEPs, and analyses & reporting in partnership with other CRS teams
• Ensure adherence to Citi’s compliance and control framework, which includes the following:
• Standards of conduct for employees
• Process oversight and measurement
• Sufficient approval authority levels
• Appropriate skills and training for personnel
• Testing for compliance controls
• Manage preparedness, tracking, and execution of Continuity of Business Plan
• Provide talent assessment and a succession plan for the next 3-5 year

Data Center Real Estate Asset Manager – Vice President

• manage reconciling and processing positions related to Corporate Action events
• include revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events
• develops client specific service solutions and maintains quality control
• performs multiple transactions of moderate complexity to achieve operating efficiency and a high level of productivity
• minimizes risk to the bank through appropriate application of procedural requirements and adherence to audit and control policies
• participates in compliance related procedures and controls activities
• continuously looks for and designs business required documents to reduce the number of manual touch points to process payments
• works closely with peers and product to develop solutions that will enable team to meet the mission statements of the department and create dynamic MIS
• participates in system testing
• maintains awareness of product changes and system enhancements
• assists team member during periods of high volume work, provides back-up coverage, and performs other duties as assigned by supervisor
• appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Asset Servicing Intermediate Associate Analyst

• Engage with Wealth Business to understand credit requests, perform review and credible challenge, and provide recommendation for credit approvals.
• Lead portfolio monitoring activities in the Americas cluster, including ongoing review of key risk metrics, understanding drivers, identifying trends and data quality issues, and engaging with various groups responsible for remediation.
• Support Product Risk Managers in the oversight activities for relevant product Programs, including portfolio reviews, product program changes/renewals, review of product metrics, among others.
• Operate under the risk governance framework, adhering to policies and standards applicable to Wealth when performing the job function and provide subject matter expertise to first line of defense.
• Possess subject matter expertise in the flow of credit data attributes in downstream credit and reporting systems and use knowledge to drive change.
• Provide financial analysis, risk assessment and analytical support for specific projects across Wealth Risk Americas and globally.
• Conduct regional activities including Wealth Risk capacity assessment, maintain and provide training on regional guidelines, among others.
• Assist with ad-hoc Senior Management needs, including data aggregation and presentations.
• Work in partnership with the Business, while maintaining an independent and holistic risk perspective of the assigned portfolio.

Credit Risk Officer, Vice President

Project Manager

• Oversee the development of high-volume digital and print marketing assets
• Manage competing priorities across creative copy and design initiatives
• Ensure delivery of innovative and dynamic assets that adhere to brand guidelines and ADA compliance
• Route, process and understand all aspects of the creative projects
• Collaborate with cross-functional leadership to manage client experience and expectations
• Manage the entire job intake process
• Hold creative team accountable for deadlines and deliverables
• Partner with marketing product professionals and front office product experts

In-House Agency Creative Project Manager – Assistant Vice President

Machine Learning Engineer

• Design and architect end-to-end platform capabilities and services that integrate with Generative AI technologies.
• Develop and deploy solutions using VectorRAG and GraphRAG techniques with both open-source and commercial Large Language Models.
• Apply a strong understanding of Agentic AI workflows and frameworks to build sophisticated, automated systems.
• Implement robust CI/CD pipelines, automated testing, and containerization (Docker, Kubernetes) to streamline the development and deployment of machine learning models.
• Manage your deliverables from conception to deployment, proactively identifying and mitigating risks to ensure project goals are met.
• Perform and lead quick proof-of-concept (POC) projects to evaluate and demonstrate the feasibility of new GenAI use cases.
• Appropriately assess and manage risk in all technical and business decisions, ensuring compliance with applicable laws, rules, and regulations, and maintaining transparency in reporting and managing control issues.
• Work closely with cross-functional teams to solve complex problems, adapt quickly to changing priorities, and contribute to a culture of innovation.

Senior Fraud Operations Supervisor

Fraud Ops Specialist

React Full Stack Developer – Assistant Vice President

Senior Data Engineer – Vice President

ETL Lead – Vice President

Regulatory Risk Model Development Analyst II

DLP Incident Analyst

AVP, IT Business Senior Analyst

Director – AI Risk Monitoring Lead

Regulatory Risk Model Development Analyst II

Data Center Real Estate Asset Manager – Vice President

Asset Servicing Intermediate Associate Analyst

Credit Risk Officer, Vice President

In-House Agency Creative Project Manager – Assistant Vice President

Vice President, Machine Learning Engineer