Business Banking Sales Group Manager – Central Southeast Region, SVP

Citi

Business Banking Manager overseeing a team of Small Business bankers in Miami and Chicago. Responsible for driving sales growth, managing risk, and delivering exceptional client experiences.

Posted 6/9/2026full-timeMiami • Florida, Illinois • 🇺🇸 United StatesLead💰 $123,440 - $185,160 per yearWebsite

About the role

Key responsibilities & impact

Lead and manage a team of Small Business Bankers, overseeing recruitment hiring, and ongoing performance management.
Develop the skills and competencies of the team through active coaching, regular performance reviews, and professional growth plans.
Foster a collaborative and results-driven team culture that is focused on achieving business goals and delivering a superior customer experience.
Identify and cultivate high-potential employees to build a strong talent pipeline for future leadership roles within the bank.
Develop and execute strategic sales plans to achieve revenue targets, profitability, and market growth for the small business division.
Drive new client acquisition through proactive prospecting, outside calling, and developing a strong network of internal and external referral sources.
Deepen existing client relationships by understanding their financial needs and connecting them with the full range of the bank's products and services.
Represent the bank in the community by participating in civic and networking events to enhance brand visibility and generate new business opportunities.
Implement and execute a disciplined sales management process, including pipeline management, coaching, and performance tracking to ensure accountability for results.
Manage and control risk, expenses, and compliance activities for the Region, ensuring adherence to all bank policies, procedures, and regulatory guidelines.
Oversee the credit process, assisting with credit appeals, and ensuring that all lending activities meet profitability targets and risk-management standards.
Develop and maintain consistent management routines to drive results, share best practices, and keep the team focused on key business priorities.
Ensure the delivery of an exceptional client experience by monitoring service levels, resolving client issues promptly, and championing customer advocacy.
Champion cross-business collaboration to advance a unified One Citi strategy.

Requirements

What you’ll need

10+ years of related business experience, including 5+ years in sales management and 5+ years in business banking.
Proven ability to manage a portfolio of business clients with annual revenues ranging from $1M to $10M.
Established professional network within the local market.
Excellent verbal, written, and presentation skills, with the ability to articulate complex financial solutions clearly.
Demonstrated ability to coach, motivate, and develop a high-performing sales team.
Strong business development, negotiation, and closing skills.
Deep understanding of business credit, underwriting, and risk management.
Proven ability to build and maintain long-term, profitable relationships with clients and partners.
Skilled at analyzing market trends, identifying opportunities, and developing effective business strategies.

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales managementbusiness bankingbusiness creditunderwritingrisk managementportfolio managementbusiness developmentnegotiationclosingmarket analysis

Soft Skills

coachingmotivatingteam developmentcommunicationpresentationrelationship buildingclient advocacycollaborationproblem solvingstrategic thinking