Citi

Analyst

• Overseeing daily activities to support the execution, enablement and adoption of the Data Transformation Plan
• Partnering with a range of stakeholders, including senior management, to achieve outcomes
• Identify stakeholders and key organizations to build and manage relationships
• Gather, synthesize and distill information for executive-level communication
• Simultaneously manage multiple projects including delivery and management level communications
• Develop content for relevant governance forums
• Lead the facilitation and coordination of cross-functional complex problems
• Liaise between the Enterprise Chief Data Office, Federated Chief Data Office and other key partners
• Lead work streams focusing on data initiatives including data requirements, issues management, Data Quality rules, lineage, and taxonomy
• Develop business requirements and facilitate the change management program

Senior Lead Analyst, Data Integration

Account Manager

• Assesses the portfolio of clients and defines a strategy that best suits Citi and clients' interests
• Calls on clients to negotiate and manage relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks, and expectations
• Partners with other teams within the Commercial Bank, Retail Bank, and other areas to assess clients within CCB and other lines of businesses
• Works with the team to develop an exceptional level of client service and to build solid relationships that will lead to substantial improvements in profitability
• Manage relationships with large credit exposures, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Lead highly sensitive and complex discussions with clients regarding the restructuring, reduction, or termination of credit relationships
• Proactively manage client expectations and objections, offering clear rationales and facilitating smooth transitions in strict adherence to all internal policies and regulatory requirements
• Ensures the appropriate “Know Your Client” (KYC) and other compliance deliverables are met
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
• Ability to mentor, guide and lead the junior team members regularly

Senior Relationship Manager

Vice President

• Manage the development of Rewards enhancements from ideation to launch, and act as a key point of contact for enhancements owned
• Work closely with internal and external business partners including Technology and Product teams in designing, building, implementing, and testing new strategies and enhancements
• Create well-defined business requirements/user stories and testing criteria
• Deliver projects on time, within budget, and with high quality
• Monitor and report out status of the work in progress, as well as key performance indicators relative to expectations post-launch

Vice President, Rewards Optimization Product Development

Performance Marketing

• Oversee the day-to-day campaign build, trafficking, QA, and delivery process
• Ensure campaigns adhere to allocated budgets, monitor spend and adjust as needed to maintain pacing accuracy
• Manage SEM automated bidding strategies, target adjustments and execution of weekly optimizations
• Enforce account structures, naming conventions, negative keyword management, and compliance standards
• Liaise with analytics, technology, and compliance teams to ensure flawless campaign execution
• Identify opportunities to streamline delivery processes, reduce errors, and enhance efficiency through tooling or automation
• Provide day-to-day guidance to Analysts and Associates, ensuring knowledge transfer and skills development
• Troubleshoot campaign delivery issues, such as broken tags, trafficking errors, or spend anomalies, and escalate where necessary

SEM Manager, Paid Search Activation

Backend Engineer

• Lead and inspire a team of developers working on cutting-edge applications.
• Architect solutions using Python, Apache Spark, and distributed systems on HDFS and Oracle platforms.
• Drive AI/ML adoption, integrating Generative AI tools to transform business processes.
• Collaborate with stakeholders to deliver impactful, future-ready solutions.
• Own the technical roadmap and guide development best practices.
• Build and optimize large-scale data workflows.
• Champion innovation with AI/ML integration.
• Ensure quality, security, and compliance across all deliverables.

Senior Manager, Application Development – Python, Spark

Software Engineer

• Contribute to full development life cycle, including requirements analysis, functional design, technical design, programming, testing, documentation, implementation, and on-going technical support
• Contribute to projects/CR’s utilizing Ab-Initio (ETL), Python, Oracle SQL/PLSQL, Snowflake and Cloud Technologies
• Expected to provide sound understanding of application development concepts / principles and a basic knowledge of concepts and principles in other technology areas
• Expected to Develop/Modify/Test/Migrate Reports
• Expected to Develop/Modify/Test/Migrate Python,Starburst Framework
• Support application builds and migrations with new technologies, architecture and integration
• Expected to clearly articulate development and timeline dependencies
• Improve team development related processes that accelerate delivery, drive innovation, lower costs, and improve quality

Apps Dev Programmer Analyst 2 – Officer

Risk

• Develop analysis and reporting on position and headcount management, supporting IRM senior leaders and IRM Resource and Business Management team
• Assist in developing content for executive stakeholder presentations related to human capital metrics
• Report on human capital metrics including organization health metrics, attrition, retention, recruitment, and location strategy
• Provide ad hoc analysis as deemed necessary working with the multiple internal IRM stakeholders
• Assist in executing Demand and Capacity Analysis across 1000+ direct staff and provide overall outcomes including opportunities and risks to senior management
• Review, design, and execute on improvements to the IRM Workforce Management processes and strategy
• Identify process improvement opportunities and ensure we have appropriate controls, procedures, and documentation across the team and that established guidelines/policies are adhered to and updated as necessary.
• Develop review content and agendas for leadership meetings
• Use excellent communication and strong management skills to influence a wide range of stakeholders including internal and external audiences; work closely and collegially with IRM CAOs and Business Execution Leads
• Ensure timely execution on critical items

Vice President – Workforce Management Lead – Risk

• Provide comprehensive support across functions for the CBNA CFO & Finance Transformation Group
• manage the CBNA CFO & Finance Transformations Group overall budget
• monitor tech execution to the budget requests during the year and align to the budget
• contribute to the monitoring of issue management and euc remediation
• support routine and ad hoc reporting requests
• participate in the annual budget process

Senior Vice President, Technology Business and Strategy

Full-stack Engineer

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Full Stack Application Developer, VP

Manager

• Manage an innovative environment of diverse teams to encourage the development and implementation of robust control programs and strategies
• Oversee 2nd and 3rd line reviews for jurisdictions in scope, coordinate response with local stakeholders, ensure comprehensive response is submitted
• Oversee Technology specific Regulatory Exams for in-scope countries, interact with local Regulators as needed.
• Make critical decisions that are guided by functional objectives
• Act as a key resource for Issue Management teams to advise and support on the effective design and implementation of issue remediation plans, through a review and challenge of Issue description and scope, corrective action plans (CAP) and data quality of system input to ensure appropriate risk mitigation efforts are made in accordance with Control Framework
• Lead the coordination and comprehensive management of issues with key stakeholders
• Oversight issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures
• Lead Business / Function Quality Control engagement across the full lifecycle of high impact issue remediations and key remediation programs
• Responsible for robust tracking and reporting issue inventory including issue quality metrics to provide visibility on the status of control gaps and Issues quality control processes highlighting risk and escalating concerns in timely manner
• Drive robust challenge enabling the key stakeholders to implement sustainable solutions to address root causes
• Oversee development and implementation of analytical tools to evaluate issue remediation trends, identify key risks, and fashion insights for the improvement of processes
• Proactively identify and analyze potential control gaps and operational risks across Citi, leveraging data analysis to assess impact and recommend proactive mitigation strategies
• Partner with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
• Responsible for integration of lessons learned from previous experiences into the development of corrective action plans, promoting continuous improvement and timely closure of issues
• Ensures Citi is compliant with all relevant regulatory requirements and internal policies
• Foster strong partnerships with internal audit, business units, and senior management, communicating effectively to drive issue resolution, influence decision-making, and promote a culture of risk awareness
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Senior Management – Issue Management

• Coordinate and disseminates information of process, policy and procedure changes and ensuring the successful completion of projects managed.
• Apply in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
• Ensure creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
• Ensure resources are assigned to project & monitor commitment.
• Ensure change control is executed throughout project.
• Identify, document, and understand project dependencies.
• Identify key stakeholders who participate in project scope definition.
• Track actual project costs, identify variances, and reforecast project costs as needed.
• Measure project management performance against standards.
• Ensure appropriate project staffing levels.
• Establish project communication needs and create project communication plan.
• Create the project risk management plan.
• Work with procurement team to create, administer, track, and eventually close project contracts.
• Facilitate the transition of systems, product & process development to minimize adverse operations impact by ensuring that the business is informed and always aware of the status of process improvements, procedure & systems enhancements and corrective actions for risk issues, identified for the business.
• Participate in the delivery of internal communications enabling the business officers to effectively service clients.
• Act as a point of contact and liaison between department and required business areas for the implementation of activities to ensure accurate communication to clients.
• Manage and coordinate the business, Citibank and Regional projects with focus on Development and Change Management.
• Manage on a daily basis the investigation of a product, policy and procedure queries raised by team members.
• Liaise with key stakeholders to implement new procedures or clarify any misinterpretation as required.
• Regularly undertake a review of processes, policies and procedures to identify process gaps and recommend process updates/ policy & procedure revisions associated with Project Management and Business Compliance.
• Provide feedback to Project Management leadership regarding risk issues/business cases raised by specific business units.
• Collate communication items, investigate issues and ensure relevant communications are created in a timely clear and accurate manner.
• Draft and communicate any staff briefs, including system changes.
• Monitor & communicate on Service Level Agreements of other departments that affect the service delivery within a project.
• Conduct ongoing research on effective mediums and tools to improve the communications.
• Have the ability to operate with a limited level of direct supervision.
• Exercise independence of judgement and autonomy.
• Act as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Project Senior Analyst – AVP

Program Manager

• Support planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Identify stakeholders and key organizations and build and manage relationships.
• Direct the creation of multiple programs of work and manage their alignment to business goals.
• Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Lead the identification and drive resolution of issues, including those outside established programs of work.
• Work with stakeholders to ensure program scope definition meets business objectives.
• Drive adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Manage multiple teams or a functional area (depending on size of business).

Program Management Senior Lead, SVP

• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
• Apply fundamental knowledge of programming languages for design specifications.
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
• Serve as advisor or coach to new or lower level analysts
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and/or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Java Fullstack – Angular

• Utilize knowledge of applications development procedures and concepts to identify and define necessary system enhancements.
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions.
• Apply fundamental knowledge of programming languages for design specifications.
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging.
• Serve as advisor or coach to new or lower level analysts.
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience.

Database Developer

• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
• Apply fundamental knowledge of programming languages for design specifications.
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
• Serve as advisor or coach to new or lower level analysts
• Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
• Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
• Has the ability to operate with a limited level of direct supervision.