Citi

Sales

• Drive new business origination across Trade & Working Capital products
• Partner with Relationship Managers to deepen client relationships
• Serve as a trusted advisor delivering tailored trade solutions with emphasis on Letters of Credit
• Lead coordination across product, operations, credit, and implementation teams
• Partner with Risk, Legal, and Compliance to ensure adherence to policies
• Provide mentorship and contribute to strategic planning

Senior Vice President, Trade & Working Capital Sales

Operations

Process Improvement Lead Analyst, Vice President

Attorney

• Serve as a senior negotiator and subject matter expert for ISDA Master Agreements, Schedules, Credit Support Annexes (CSAs), and related derivatives, futures clearing, and collateral documentation;
• lead complex and bespoke negotiations across the full transaction lifecycle
• Prepare, review, draft, and negotiate standard and non-standard documentation in support of trading relationships, ensuring accuracy, consistency, and alignment with business and risk objectives
• Advise business stakeholders on contractual provisions, negotiation strategy, and the implications of proposed changes, including associated legal, credit, operational, and reputational risks
• Provide guidance on industry documentation standards, market practice, and regulatory requirements;
• interpret and apply these in the context of negotiations and transaction execution
• Partner closely with Trading, Sales, Credit, Risk, Operations, Legal, and other control functions to facilitate efficient onboarding and execution of transactions
• Evaluate business proposals and documentation terms against institutional risk appetite, regulatory expectations, and market standards, escalating issues where appropriate
• Monitor and manage complex negotiations and transaction flows, ensuring timely execution, appropriate documentation controls, and transparency in status tracking and issue resolution
• Drive enhancements in documentation practices, including standardization, automation, and efficiency of negotiation and execution processes
• Support quality control efforts to ensure consistency of documentation, adherence to procedures, and maintenance of accurate records of negotiations and their status
• Stay current on industry developments, including ISDA documentation updates, regulatory changes, and market trends, and incorporate these into negotiation practices
• Apply sound judgment in assessing risk and safeguarding the firm, its clients, and assets by ensuring adherence to policies, regulatory requirements, and strong control standards; appropriately escalate and report issues

Senior Legal Support Lead Officer – ISDA Negotiation

Backend Engineer

• Actively code in Java developing reusable frameworks while performing system design, architecture reviews, and code reviews for the core cheque payment platform.
• Contribute to the design of distributed, fault-tolerant, real-time systems for high-volume, low-latency transaction processing.
• Write, review, and refactor production-grade code in Java setting a high technical standard for the team.
• Independently design event-driven, microservices-based architectures utilizing REST APIs, Java and React.
• Apply hands-on experience with Kafka, including message schema design, topic partitioning, consumer group strategies, and fault-tolerant processing.
• Design and govern data architecture across Oracle (SQL) and MongoDB (NoSQL), covering schema design, indexing strategies, query optimization, and data consistency patterns.
• Champion continuous development, feature flags, and progressive delivery, contributing to the design and optimization of CI/CD pipelines.
• Maintain and enforce engineering standards within the scrum team, including Test-Driven Development (TDD), reusable framework development, CI/CD, secure coding, and observability.
• Conduct code reviews for critical platform components, providing detailed technical feedback to enhance team quality and capacity, ensuring the development of scalable and reusable services.
• Drive the adoption of AI-powered quality practices, including leveraging tools like GitHub Copilot for coding, utilizing LLMs (Gemini experience preferred) to improve payment processing quality, and implementing automated test script generation and vulnerability remediation.
• Lead performance engineering initiatives, including profiling JVM-based applications identifying performance hotspots, and optimizing critical settlement processing paths.
• Own the security and compliance posture of the cheque payment platform by participating in threat modeling, vulnerability assessments, and secure design reviews.
• Ensure all engineering delivery aligns with Citi Engineering Excellence Standards, including CI/CD, DevOps, cloud-native practices, and modern ways of working.

Lead Java Platform Engineer – Payments

Growth Marketing

• Contribute to the development and evolution of Citi Commerce's value proposition, supporting the creation of positioning decks, sell sheets, and market narratives that articulate Citi's data, audience, and measurement advantages
• Support go-to-market strategy, including advertiser targeting approach, vertical prioritization, and placement strategy
• Conduct competitive intelligence and market research, tracking the commerce media landscape and synthesizing insights
• Identify and surface new growth opportunities across placements, verticals, and partnership models
• Support financial performance tracking, KPI reporting, and business case analysis
• Contribute to audience positioning work, supporting the development of materials that articulate how Citi's first-party transaction data is segmented
• Build and maintain strategic frameworks, market analyses, and executive-ready materials

Commerce, Strategy & Growth Manager

• Support the development and execution of Citi Commerce's go-to-market strategy, market positioning, and competitive intelligence
• Contribute to the development of Citi Commerce's value proposition, helping to ensure the business goes to market with a clear message
• Support both Citi Commerce's advertising and card linked offers businesses, focusing on how these capabilities work together
• Collaborate with Advertiser Partnerships, Product, and Marketing teams to support the translation of strategic priorities into market-ready materials
• Prepare materials for internal executive forums, Steering Committees, and leadership reviews to support alignment and decision-making
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation

Commerce, Strategy & Growth Analyst

• Actively code in .Net developing reusable frameworks while performing system design, architecture reviews, and code reviews for the core cheque payment platform.
• Contribute to the design of distributed, fault-tolerant, real-time systems for high-volume, low-latency transaction processing.
• Write, review, and refactor production-grade code in .Net setting a high technical standard for the team.
• Independently design event-driven, microservices-based architectures utilizing REST APIs, .Net.
• Apply hands-on experience with Kafka, including message schema design, topic partitioning, consumer group strategies, and fault-tolerant processing.
• Champion continuous development, feature flags, and progressive delivery, contributing to the design and optimization of CI/CD pipelines.
• Produce and review Architecture Decision Records (ADRs) and technical design documents for key platform components.

Lead .Net Platform Engineer – Senior Vice President

Product Manager

• Build, lead, and develop the Citi Commerce product organization
• Set and own the overall product vision, strategy, and investment priorities for Citi Commerce
• Own the technology investment pipeline and budget at a portfolio level
• Drive senior stakeholder alignment across Strategy, Technology, Digital, Marketing, Analytics, Finance, Legal, and Risk
• Represent the product organization externally with major AdTech and MarTech partners

Head of Product – Director

Machine Learning Engineer

• Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications
• Review and analyze proposed technical solutions for projects
• Lead the design, development, and implementation of sophisticated AI/ML, Generative AI, and Agentic AI solutions, including AI assistant tools, in close collaboration with AI architects, product owners, and cross-functional engineering teams within the Engineering Excellence framework
• Architect and develop end-to-end AI systems, leveraging both Python for machine learning workflows and Java for scalable enterprise-grade backend services, ensuring seamless integration with existing and new applications
• Design and implement intelligent agentic systems that exhibit autonomous decision-making capabilities, enabling advanced automation and self-optimizing processes
• Develop, fine-tune, and optimize Large Language Models (LLMs) using both parameter-efficient techniques and full fine-tuning, focusing on their integration into robust, production-ready systems supported by both Python and Java components
• Drive the implementation and experimentation with advanced generative AI methods such as prompt engineering and Retrieval-Augmented Generation (RAG), ensuring their effective deployment and performance in enterprise environments
• Own the deployment pipeline for AI models and associated services, leveraging CI/CD methodologies, containerization (Docker), and orchestration (Kubernetes) on leading cloud platforms (AWS, Azure, GCP) to ensure secure, scalable, and automated releases
• Apply deep knowledge of database technologies (SQL and NoSQL) to design efficient data storage, retrieval, and management strategies for AI applications, ensuring data integrity and performance
• Contribute to the establishment and enforcement of engineering best practices, architectural patterns, and tooling standards for full-stack AI development, advocating for maintainability, observability, and cost-efficiency
• Stay abreast of the latest advancements in AI/ML, Agentic AI, cloud technologies, and DevOps trends, proactively sharing knowledge and driving adoption of innovative solutions
• Ensure strict adherence to ethical AI guidelines, data privacy regulations, and compliance standards throughout the entire AI solution lifecycle
• Act as a mentor for junior engineers, providing expert guidance on Python, Java, cloud technologies, and CI/CD best practices, fostering a culture of technical excellence and continuous improvement.

Senior AI/ML Engineer – Full Stack Developer

• Manage a team of project managers to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Partner with senior leadership and key stakeholders to develop performance metrics that measure success against business strategy and corporate goals and lead efforts to set quarterly and annual targets for each metric
• Design and implement sales processes/tools from client acquisition through onboarding and ongoing relationship building
• Partner with global finance team and manage data collection process to ensure data is captured correctly for reporting
• Partner with performance management teams to ensure business performance aligns with overall goals
• Track performance metrics, develop timely business review presentations, and provide stakeholders with analysis of performance, trends, and drivers for performance
• Design end-to-end business and professional development for sales professionals as well as identify performance issues and engage stakeholders to ensure action plans are created to remediate problems
• Communicate/provide additional materials to ensure field can implement and/or execute against key priorities and initiative across lines of business and maintain knowledge of competitor product offerings and advance Citi’s product as leader
• Ensure the focus of risk management, documentation, and compliance as well as the on-going and transfer of expertise across the team
• Complete quarterly analysis of business YTD performance and present business heads with analysis and insights on performance trends
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Consumer Sales Support Group Manager, SVP

Compliance

• Manages complex and highly varying issues with significant potential impact on multiple operations' areas
• Lead projects, resolves escalated operations' issues and/or offer solutions at an advanced level
• Responsible managing overall resource management and allocation of work for assigned operations area for multiple teams/projects
• Ensures quality assurance on critical functions
• Manages relationship with internal teams, anticipate needs, take feedback

Global Pricing Utility Group Manager – Data and Regulatory Operations, Senior Vice President

Customer Support

• Manage a functional area and evaluate employee performance and provide recommendations for pay increases, budget and resource planning, promotions, terminations, etc.
• Vendor Management of several contact centers internationally to deliver customer service for all US Retail Bank and Cards portfolios.
• Control end results (e.g., resources, policy formulation, budgeting and planning) that primarily affect a sub-function.
• Set short- to medium-term planning of actions and resources for own area and engage in strategic planning for the function and higher-level strategic planning with senior directors.
• Manage complex and highly variable issues with substantial departmental/product impact by applying broad and comprehensive understanding in multiple functional areas as well as underlying business concepts.
• Interact with diverse range of internal and external sources and understands how own function integrates within the overall organization to contribute to achieving business goals.
• Provide evaluative judgment based on analysis of information in complicated, unique and dynamic situations.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Senior Customer Service Group Manager – Vendor Management

Analyst

• partner with multiple technology teams to ensure appropriate integration of functions to meet goals
• identify and define necessary system enhancements
• analyze existing system logic, identify problems; and recommend and implements solutions
• Provides expertise in area and an advanced level of understanding of the principles of apps support
• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
• Considers the implications of the application of technology to the current environment
• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options
• Acts as advisor or coach to new or lower level analysts; allocates work
• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Application Support Lead Analyst – Vice President

Risk

• Participate in building champion/benchmark models for CCAR, CECL and other regulatory/internal purposes for Citi's U.S. secured portfolios
• Independently perform data cleansing and analysis, identify static and dynamic portfolio drivers and macroeconomic drivers for portfolio risk performances
• Build PD/EAD/LGD models and conducting statistical analysis and backtests
• Perform forecast sensitivity analysis and model robustness tests
• Provide model implementation and validation support with minimal manager support
• Create and review Model Development Document for validation and supporting Annual Model Reviews and Ongoing Performance Assessment of implemented models
• Participate in model revalidation, model change and related documentation and validation support efforts
• Ensure timely completion of assigned projects with high quality
• Work closely with cross functional teams, including country/region’s business stakeholders, model validation and governance teams, and model implementation team
• Prepare responses/presentations to regulatory agencies on all CCAR/CECL/IFRS9/Climate models built
• Effectively communicate model results to both technical and non-technical senior audience
• Present model results with over-sight for approvals
• Good understanding of regulatory requirements
• Good communication skill to communicate technical information verbally and in writing to both technical and non-technical audiences.

Intermediate Analyst – Risk Model Development

Content Creator

• Review, analysis, design, and development; planning and Sprint oversight, supporting AGILE development.
• Manage application development deliverables for the entire Life cycle of the development Project - both Waterfall and Agile models.
• Gather technical requirements, code specifications, test plans, and results; and other deliverables required for multiple projects.
• Perform analysis, design, development, testing, implementation, and maintenance of applications under minimal supervision.
• Provide expertise in technical analysis and resolve complex issues through in-depth evaluation of business processes, system processes.
• Ensure alignment to architectural assertions and constantly look for opportunities to modernize applications.
• Work effectively with remote teams, with a focus on fostering positive working relationships.