Citi

Account Manager

• Serve as a key resource in driving new business generation
• Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
• Identifies cross-sell opportunities to deepen and increase share of wallet
• Maximizes client experience by proactively sharing markets updates, trend and intelligence
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Relationship Manager, Healthcare – Director

Vice President

• Performs initiatives related to User Acceptance Testing (UAT) process and product rollout into production.
• Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
• Manages multiple IT Quality teams or an IT Quality functional area (depending on size of business).
• Resolves complex and highly variable issues.
• Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends.
• Develops and designs standards and procedures; ensures that they are adhered to throughout the software development life cycle.
• Manages organizational process change.
• Develops and implements methods for cost, effort and milestones of IT Quality activities.
• Strives for continuous improvements and streamlining of processes.
• Ensures consistency and quality of processes across the organization.
• Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.
• Uses evaluative judgment in complicated or novel situations; uses multiple sources of information.
• Impacts IT Quality through delivery of end results and contribution to planning, finances/budget and formulation of policies.

IT Quality Senior Manager – Vice President

Analyst

• manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
• independently processing and closing loans within a complex loan operations environment
• integrate a solid understanding of industry and business standards and practices of loan documentation processes
• deals with most loan-related problems independently and has some latitude to resolve complex issues
• apply judgment when interpreting data, preparing reports, and presents findings to management
• make resolution recommendations based on identified trends and facts
• design and analyze complex reports often related to loan documentation processes
• participate in and support the implementation of projects and process improvement initiatives
• interpret data and make recommendations for the launch of new products/services and upgraded platforms

Officer Loan IQ, Senior Analyst

Data Engineer

• Ensure Enterprise Control Standard and controls design requirements are clearly articulated and implemented consistently across Business and Function coverage teams
• Execute and contribute to continuously improving Data Risk Management practices, insights and tools which are consistently embedded in day-to-day business processes and strategic decision-making of Business and Function coverage teams to enable proactive issue identification and comprehensive remediation
• In addition to overseeing the compliance against ORM frameworks, Data Risk Management has the added complexity of overseeing the effective execution of the Enterprise Data transformation
• Mentor and advise on the Data Risk concepts and skills to all three lines of defense as part of ongoing execution of the operating model
• Negotiate and remediate resulting risk and control concerns identified
• Escalate significant or unaddressed risk issues and control environment concerns to appropriate channels
• Contribute to ongoing business-as-usual activities associated to maintenance of policies, standards, and procedures as assigned

Senior Vice President, Data Architecture Risk

Engineer

• Identify trends and operational risks using relevant metrics and data
• Communicate findings to drive business responses
• Collaborate with technology partners for efficient process changes
• Participate in gap assessments to define improvement opportunities
• Manage and close control gaps identified in risk assessments

Ingeniero de Procesos

Recruitment

• Prestar servicios como primer punto de contacto para los clientes de Banamex y proporcionar una primera impresión positiva a partir de un servicio al cliente eficaz y amigable.
• Llevar a cabo transacciones bancarias eficaces y precisas, que incluyen el manejo del efectivo de la sucursal, el procesamiento de depósitos en efectivo entrantes/salientes, y el mantenimiento del dinero en efectivo de la bóveda de la sucursal.
• Identificar oportunidades de derivaciones para nuevos productos y servicios en función de los objetivos financieros del cliente.
• Educar a los clientes sobre oportunidades digitales y de autoservicio que ofrece Citi.
• Cumplir las políticas del banco, los controles operativos y los procedimientos normativos para garantizar la seguridad del cliente y de los activos del banco.
• Garantizar que se satisfagan todas las necesidades de los clientes y se gestionen de manera eficaz los problemas/asuntos de los clientes y, si es necesario, redirigir los problemas a instancias superiores.
• Tener buen conocimiento de las cuentas de los clientes y de nuevos productos y servicios ofrecidos.

Cajeros

Software Engineer

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members.

Senior Ab Initio Developer, Analyst

Backend Engineer

• Lead the design, development, and implementation of complex enterprise-level applications using Java and Spring Boot.
• Develop and maintain high-quality, reusable, and testable code following established coding standards and best practices.
• Design and optimize relational database schemas and queries using SQL.
• Participate in code reviews to ensure code quality, maintainability, and adherence to architectural guidelines.
• Collaborate with product owners, business analysts, and other stakeholders to understand requirements and translate them into technical specifications.
• Troubleshoot and debug production issues, providing timely resolutions and root cause analysis.
• Mentor and guide junior developers, fostering a culture of continuous learning and improvement.
• Contribute to architectural discussions and decisions, ensuring solutions align with overall system architecture.
• Implement and maintain CI/CD pipelines to automate testing and deployment processes.
• Stay up-to-date with emerging technologies and industry trends, evaluating their potential impact and applicability.

Senior Software Engineer – Java, Spark, Spring Boot

• Identify, build and deepen relationships to gain incremental wallet share of the affluent and High Net Worth segment with financial planning and excellent discovery and profiling skills
• Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling
• With the support of product specialists, intuitively recognize and understand a client's banking, credit and investment needs and goals to provide holistic financial solutions
• Provide regular value-added engagement with clients- High touch, face-to-face meetings at client's preferred location, consistent communication, access to seminars, etc.
• Master referral opportunities to grow portfolio
• Proactively source, acquire and expand high value customer relationship by maximizing sale and service opportunities
• Refer opportunities to segment partners where appropriate (including, but not limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager, etc.)
• Organize client events to enhance client bonding
• Acquire new clients through converting referral leads
• Manage client follow-up and adhere to all Regulatory and Compliance operating procedures
• Ensure that KYC/AML and other compliance norms are strictly adhered
• Partner with all roles on branch team to ensure all clients have a positive in-branch experience
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Wealth Relationship Manager

Risk

• Develops, enhances, and validates the methods of measuring and analyzing risk, for all risk types including market, credit and operational.
• Also, may develop, validate and strategize uses of scoring models and scoring model related policies.
• Leads project in terms of development, programming, integration, testing, and validation of models.
• Provides analytical support on analysis and benchmarking.
• Prepares business as usual and ad-hoc reports in accordance with the Risk Management Teams priorities and requirements, running integrity checks on the reports and checking key numbers from other independently created reports.
• Participates in a project of constant improvement of risk analytics, modeling and validation systems and optimization of reports.
• Works on constant improvement of reporting system and optimization of Credit MIS Reports.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Risk Model Development Analyst II

Financial Crime

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Appropriately assess risk when business decisions are made

Senior KYC Analyst

• Conduct risk assessments and client credit analysis with supervision.
• Review financial results and peer analyses to support the preparation of financial projections.
• Assist in the preparation of green-light and transaction approval memos.
• Support due diligence activities and the building of cash flow models and sensitivity analyses.
• Escalate credit concerns and updates to senior risk and business managers.
• Support the proposal of risk mitigation actions by staying informed of related developments in the portfolio and industry, and by understanding the credit process, policies, and Citi's risk appetite.
• Assist with portfolio review preparation and the conduct of stress tests.
• Build working relationships with various teams across the bank, including deal, coverage, and product teams.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
• Support compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency.
• Provide input into the risk analysis of tools used to monitor Credit Risk Exposure.
• Assist in the assessment of collateral risk and stress testing.
• Assist in the preparation of risk review materials for proactive risk management and to present to internal stakeholders.
• Assist in monitoring credit portfolio limits to ensure compliance with risk appetite limits.
• Is an enthusiastic and early adopter of change; takes ownership for helping others see a better future and stay positive during uncertainty.
• Demonstrates and inspires curiosity in seeking new ways to overcome challenges; actively applies learning from failures.
• Challenges self and others to seek out and communicate alternative views even when unpopular; welcomes diverse ideas to improve outcomes.
• Acts as a change catalyst by identifying and helping others see where new ideas could benefit the organization.
• Proactively seeks to understand and act in alignment with organizational decisions; helps others prioritize team and enterprise success over their own personal agenda.
• Focuses on highest-priority work aligned to business goals; helps others effectively manage competing priorities.
• Proactively identifies opportunities to streamline work; creates process improvements that enhance efficiency for self and the team.
• Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness.
• Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements.
• Sets high expectations and invests the necessary effort to deliver excellence and exceed performance goals.
• Role-models and helps others to do the right thing for clients and Citi in all situations, even when difficult.
• Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals.
• Proactively seeks out opportunities to volunteer in Citi programs that support the community; advocates for solutions that meet the needs of Citi’s clients and the community.
• Enthusiastically promotes the unique needs and preferences of colleagues; makes active commitment to help colleagues achieve balance, well-being, and development.
• Leverages varied networks to recruit diverse talent; advocates for colleagues with diverse skillsets, styles, and experiences to gain career opportunities.
• Empathetically listens and understands others’ positions before acting on issues; works to amplify voices that are minimized in the workplace.

Credit Portfolio Analyst

• Lead Anti-Money Laundering (AML) monitoring and governance activities
• Develop and manage internal KYC (Know Your Client) program
• Serve as primary point of contact for bankers
• Liaise with internal Compliance personnel on KYC policy application
• Prepare client-specific KYC-related analyses
• Assess risk and drive compliance with applicable laws and policies

KYC Operations Lead Analyst

• Build world-class digital engagements for Citi.
• Responsible for hands-on development, system designs, software architecture, technology deliveries, and end-to-end development cycles.
• Manage global technology teams and identify technology needs.
• Evaluate risk and controls issues and ensure compliance to security of applications.
• Manage technology infrastructure, including software and hardware.
• Strong hands-on core Java development experience.

Senior Vice President, Java Applications Manager

Artificial Intelligence

• Actively execute and operationalize assigned components of IA’s GenAI tooling strategy, including overseeing tool evaluation, selection, and integration activities for IA assurance.
• Conduct detailed assessment and analysis to inform evidence-based build versus buy decisions on high-impact AI/Gen AI solutions for AI assurance tests.
• Implement and embed AI/GenAI solutions within IA Business/Function teams, ensuring integration, user adoption, and demonstrable value.
• Contribute to the preparation of AI/GenAI programs and projects, providing technical and operational insights, feasibility assessments, and provide detailed project planning input.
• Partner with a network of IA Business/Function teams to embed adoption of AI/GenAI solutions across IA.
• Provide analytical contribution to the strategic optimization of resource allocation and operational capacity for AI/GenAI initiatives, ensuring efficient use of talent and technology.
• Partners with AI Technical Enablement team to deliver solutions on time, within scope, and to required quality standards.
• Support the risk assessment when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.