Citi

Performance Marketing

• Ensure all campaigns are executed within the business framework and that any identified issues are managed across functions/lines of business and closed on time
• Support the exploration and development of marketing enhancements in support of our overall strategies
• Oversee overall campaign planning and execution from a strategic perspective utilizing advanced analytics and visualization tools (Tableau and Adobe Analytics) alongside other industry-standard digital marketing platforms and technologies
• Define and present go-to-market strategy for new journey enhancements and features, partnering with digital usage and creative teams
• Develop Journey marketing processes to optimize engagement model between Digital Marketing and Journey teams
• Review marketing strategies, plans and creative with Journey leads at critical phases of process
• Socialize Journey enhancement roadmaps and supporting customer research
• Support digital usage teams in delivering against key Scorecard metrics, including Mobile Usage, Digital Usage and Digital Enrollment
• Monitor and report on digital customer experience issues that impact marketing and create action plan in partnership with Journey Owners to resolve. Proactive in identifying customer experience pain points and opportunities.
• Manage multiple high priority projects in a fast-paced environment, demonstrating superior organizational skills, attention to detail, and adaptability.
• Partner with Mobile/Digital Container team to build out marketing infrastructure and capabilities to drive improved marketing performance
• Ensure that projects are effectively planned, managed and monitored
• Partner closely across the organization with cross functional teams including journeys, products, channels, operations, decision management, marketing information management, legal, privacy, control, compliance, etc.
• Present Journey enhancement updates, roadmaps and marketing recommendations to Senior Marketing leadership
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Vice President, Digital Performance Marketing

Vice President

• Supporting the digital acquisition strategy and go-to-market process for key growth markets
• Partnering across product, channel, and tech teams for flawless execution of product creative
• Supporting initiatives to drive awareness, engagement, and differentiation in key markets
• Project managing assigned campaigns and tracking data for acquisition forecasting
• Optimizing creative, messaging, and landing pages to generate business results
• Overseeing Quality Assurance (QA) in ad copies and landing pages
• Utilizing reporting to ensure KPI efficiency month over month
• Staying abreast of industry trends in digital acquisition and online media

Assistant Vice President, Digital Campaign Execution

Security Engineer

• Collaborate with cross-functional cloud teams in Citi including security, infrastructure, service engineering and business application teams to define and implement IAM roles and policies required to build, support and consume services in public cloud.
• Define and develop preventive guardrails, detective controls, and automated alerts and remediation to ensure IAM implementation in all cloud environments are compliant with Citi’s cloud security standards and policies.
• Build automation software to enable self-service access requests and remediation for over privileged or unused access.
• Define SDLC for IAM roles and policies and develop IAM CI/CD pipeline with automated testing and validation.
• Define governance process and develop tools for managing cloud IAM inventory and entitlement review.
• Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap

Cloud Security Engineer, Assistant Vice President

Risk

• Support the primary oversight of the firm's Data Risk Appetite, including assessment of factors of risk, assessing and monitoring "path-to-green" efforts, and managing metrics that measure risk and associated analysis.
• Work collaboratively with 1LOD teams to support the definition of clear "path-to-green" strategies and assist in driving the execution of agreed plans.
• Contribute to identifying and executing independent second-line risk assessments, in coordination with other ORM teams where needed.
• Participate in internal knowledge sharing initiatives related to Data Risk Appetite efforts.
• Help ensure that this multidisciplinary and cross-cutting risk area is well understood and that the implications of firm-wide remediation efforts are understood in terms of "path-to-green" efforts.
• Assist in the negotiation and remediation of identified risk and control concerns.
• Prepare materials for escalation of significant or unaddressed risk issues and control environment concerns to appropriate governance forums and Risk leadership.

Senior Vice President – Data Risk Officer, Risk Appetite Planning, Metrics and Analysis

• Lead efforts to manage Digital Payment Fraud Policies to mitigate fraud losses on new and existing accounts
• Act as the primary contact for Operations and Analytics
• Develop and execute effective root cause and lessons learned strategies
• Review and understand latest fraud trends and communicate directional areas of focus
• Identify emerging risks and threats and specify potential areas for Operational and Analytic improvements
• Drive the implementation of productivity improvements and tool enhancements
• Work with Operational Risk, Internal Audit and Compliance along with Control Standard and Process owners
• Partner with Channel Policy, Operations, Analytics and Process Integration to ensure timely communication among partners

Fraud Risk Group Manager

• Support the design and implementation of enterprise operational risk management procedures and methodologies, including effective application within the businesses
• Independently assess operational risks in the business to ensure it is within the acceptable risk appetite
• Collaborate with the business to understand its risk profile, assess operational risk exposure, integrate risk mitigation controls, and monitor adherence
• Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the 1st line of defense
• Provide regular reporting to senior management and stakeholders on the status of operational risks
• Analyze data to identify trends or emerging risks and provide timely recommendations to mitigate risk exposure
• Lead initiatives to improve operational risk management practices and enhance organizational resilience
• Ensure operational risk management activities comply with internal policies, external regulations, and industry standards
• Stay abreast of industry best practices and regulatory changes to assess its impact on operational risk management, and advise the business accordingly
• Support the execution of remediation with timely and effective outcomes against regulatory expectations
• Act as a change catalyst by identifying and helping others see where new ideas could benefit the organization
• Proactively seek to understand and act in alignment with organizational decisions; help others prioritize team and enterprise success over their own personal agendas

Vice President – Data Risk Officer, Risk Appetite Planning, Metrics and Analysis

Backend Engineer

• Work with large and complex data sets to evaluate and recommend business strategies
• Identify and compile data sets using tools (e.g. SQL, Access)
• Document data requirements, data collection/processing/cleaning; exploratory data analysis
• Utilize statistical models/algorithms and data visualization techniques

Digital Analytics Analyst, Python, PySpark

Analyst

• The Data Analytics Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business.
• Recognized technical authority for an area within the business.
• Requires basic commercial awareness.
• There are typically multiple people within the business that provide the same level of subject matter expertise.
• Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.
• Significant impact on the area through complex deliverables.
• Provides advice and counsel related to the technology or operations of the business.
• Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Data Quality Lead Analyst – Metadata

• The Data Analytics Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business.
• Recognized technical authority for an area within the business.
• Requires basic commercial awareness.
• Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.
• Significant impact on the area through complex deliverables.
• Provides advice and counsel related to the technology or operations of the business.
• Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Data Quality Lead Analyst – Metadata Hub

• Develop, test, validate, and implement Risk Model code packages following SDLC principles
• In a Linux environment, utilize C and Python to develop code packages
• Develop Linux scripts to fully automate the execution of production processes
• Create job/schedules in scheduling tool
• Provide analysis and detailed results of data analysis and project deliverables
• Provide analytic support of internal processes by evaluating production data
• Identify issues, document root cause and propose solutions
• Development and maintenance of system documentation to include process flow designs, charts, decks, etc.

Business Model Validation Analyst II

• Perform Root Cause Analysis explaining model performance to second line of defense and Policy teams for Business risk decisioning.
• Analyze & bring out Insights for Credit Risk Non-Regulatory Scoring/ Non-Scoring Segmentation models adding business value.
• Present model performance to senior stakeholders, CROs, Risk Policy managers, Sponsors explaining the heath of the model.
• Partnering with Risk Policy leads to help understanding the levers / cut off adjustments required in scores baked in Risk strategies to bring in incremental benefit / loss mitigation to business.
• Explain model performance to second line (Model Risk Management) of defense providing rational for model performance deterioration.
• Respond to queries from 3rd Line of Defense (Internal and External Auditors) on model performance.
• Work effectively across cross functional teams - Development, Implementation, Policy, Validation and Governance teams - coordinating the horizontal model usage and maintenance activities.
• Perform analysis for benchmark models and other adhoc analysis as required by business/validation teams.
• Develop knowledge and drive discussions on Model usage across channels, score range with Risk Strategy managers.
• Conduct QA/QC on all steps (e.g., input data, model output, etc.) required for model monitoring and production forecast reporting.
• Deliver comprehensive write-up of ongoing model performance assessment, Annual Model Review / Revalidation documents.
• Understand model variables and economic forecasts and conduct drill down analysis and reporting of model performances.
• Deliver end user computing process related mandates.
• Expected to manage own projects independently.
• Train and mentor junior team members on Model Monitoring, generating insights from different analysis required by business.

Model Monitoring and Business Analytics – Analyst II

• Model performance Monitoring, Analytics & Insights for Non-Regulatory Decision Models for Unsecured products (e.g., Credit Cards)
• Perform Root Cause Analysis explaining model performance to second line of defense and Policy teams for Business risk decisioning.
• Analyze & bring out Insights for Credit Risk Non-Regulatory Scoring/ Non-Scoring Segmentation models adding business value.
• Present model performance to senior stakeholders, CROs, Risk Policy managers, Sponsors explaining the health of the model.
• Partnering with Risk Policy leads to help understanding the levers / cut off adjustments required in scores baked in Risk strategies.
• Explain model performance to second line (Model Risk Management) of defense.
• Respond to queries from 3rd Line of Defense (Internal and External Auditors) on model performance.
• Work effectively across cross functional teams - Development, Implementation, Policy, Validation and Governance teams.
• Conduct QA/QC on all steps required for model monitoring and production forecast reporting.
• Deliver comprehensive write-up of ongoing model performance assessment, Annual Model Review / Revalidation documents.
• Deliver end user computing process related mandates.
• Expected to manage own projects independently.
• Train and mentor junior team members on Model Monitoring.

Business Analytics, Model Monitoring – Analyst II

• Focus on model performance Monitoring, Analytics & Insights for Non-Regulatory Decision Models for Unsecured products
• Perform Root Cause Analysis explaining model performance to second line of defense and Policy teams for Business risk decisioning
• Analyze & bring out Insights for Credit Risk Non-Regulatory Scoring/ Non-Scoring Segmentation models adding business value
• Present model performance to senior stakeholders, explaining the health of the model
• Partnering with Risk Policy leads to help understand the levers / cut off adjustments required
• Explain model performance to second line (Model Risk Management) of defense providing rationale
• Respond to queries from 3rd Line of Defense (Internal and External Auditors) on model performance
• Work effectively across cross functional teams coordinating model usage and maintenance activities
• Develop knowledge and drive discussions on Model usage across channels
• Conduct QA/QC on model monitoring and production forecast reporting
• Deliver comprehensive write-up of ongoing model performance assessment
• Understand model variables and economic forecasts and conduct analysis and reporting of model performances
• Train and mentor junior team members on Model Monitoring

Vice President, Model Monitoring, Analytics and Insights

Operations

• Represent Know Your Client (KYC) team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance and operations to provide transparency on initiatives
• Drive administrative, operational, reporting and quality improvements through partnership with internal teams
• Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L)
• Work with leadership to support the business people strategy
• Work with Global KYC management team to provide strategic direction and develop all aspects of the KYC control environment
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management
• Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation
• Develop project plans and ongoing KYC training plans related to business, product and AML policies including review and attestation processes
• Drive continuous improvements to quality of data, control reporting and associated metrics to increase global consistency

Senior Know Your Client Operations Officer

Director

• Highly knowledgeable and effective attorney and/or business professional leveraging commercial real estate expertise for new loan origination and asset management
• Provide strategic insight and counsel for deal closings in the commercial real estate space with a strong focus on warehouse/repo/loan-on-loan lending.
• Possesses strong negotiation skills with an ability to assess risk and evaluate liability exposure.
• Draft, review and negotiate various documents such as term sheets, facility agreements and other origination and syndication documentation.
• Assist the deal team in the structuring and/or evaluation of loan and facility modifications.
• Act as a liaison between in-house legal, outside counsel, business deal team and client.
• Provide support to the deal team in managing the approval and closing process including procuring or assisting with Citi KYC, internal legal, and credit committee/risk approval.
• Develop financing structures and securitization strategies for clients complex financing deals in industries like asset-backed securities, mortgage-backed securities, or corporate debt.
• Assume significant levels of responsibility for the various phases of project and transaction execution, new business development and overall growth of the Spread Products franchise.
• Conduct thorough credit risk analysis and ensuring compliance with rating agency criteria in securitization transactions.
• Provide Citi clients with expert guidance on securitization transactions and opportunities, tailoring solutions to their specific asset portfolios and financing needs.
• Work closely with Citi’s clients on transactions and guide them through the capital raising process.
• Staying updated on market trends and regulatory changes in securitization and structured finance.
• Provide mentorship to a team of analysts and associates in Spread Products transaction execution.
• Responsible for drafting situation analyses, pitch materials, information memoranda, investor and management presentations and oversee work being performed by analysts & associates assigned to projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and their assets, by driving compliance with applicable laws, rules and regulations, adhering to Citi policies, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.