Citi

Senior Vice President – In-Business Training Lead, Credit Risk

Citi

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $115,840 - $173,760 per year

Job Level

Senior

About the role

  • Drive the strategy, oversight and execution of ICM’s technical training curriculum
  • Engage closely with ICM’s senior leadership team in assessing pillar-level and ICM-wide training needs and implementing thoughtful solutions
  • Partner closely with HR Learning & Development on execution and implementation of any assigned training programs, Client-level learning programs, and leadership development programming
  • Develop and shape ICM’s technical training strategy based on its responsibilities within the broader Wholesale Credit Risk Target Operating Model
  • Provide continuous monitoring and improvement of existing training programs including but not limited to new hire onboarding and wholesale credit related programming
  • Oversee the design, development, and delivery of all in-business technical training programs within ICM, including Credit Officer and Senior Credit Officer programming, technology-related training and job aids for Helios platform migration, and new hire onboarding
  • Ensure training content is developed and maintained in alignment with Citi’s Non-Hierarchy Documentation requirements and Global Training Standard
  • Undertake learning needs and gap analysis, including data gathering, research, and analysis of data
  • Research industry best practices on technical training development and delivery and tools/applications
  • Develop and implement consistent methods and metrics to measure the effectiveness of training
  • Partner with peer teams within Citi to share best practices and lessons learned to enhance learning and development programs for ICM
  • Report directly into the Head of ICM In-Business Talent & Communications within ICM’s Credit Product Strategy & Operations organization

Requirements

  • Prior experience in a Credit Risk related role, training related role, or within a business execution / strategy / administration team in a banking or related organization required.
  • Familiarity with administrative policy matters including Managers Control Assessment, Issues Management and Citi Policies and how they apply to training-related responsibilities
  • Knowledge of and/or exposure within Credit Risk Management or Learning & Development for financial services
  • Background in training or needs assessments, instructional design, and delivery for multiple modalities (e.g., classroom, self-paced, virtual).
  • Experience working across regions, cultures, geographies required.
  • Strong working knowledge of Wholesale Credit Risk Policy and the Wholesale Credit Risk Target Operating Model is preferred.
  • 10+ years of relevant experience (Credit Risk, Business Training, Learning & Development, and / or Talent Management)
  • Strategic mindset that closely follows latest trends in own field and adapts them for application within own job and the business
  • In-depth analysis with interpretive thinking will be required
  • Applies ingenuity and creativity to problem analysis and resolution for complicated and/or unique situations
  • Consistently demonstrates clear and concise written and verbal communication
  • Excellent interpersonal, written and verbal communication skills and the ability to communicate and influence at all levels
  • Demonstrated ability to develop materials including presentations for senior leadership
  • Extremely high level of attention to detail
  • Demonstrated ability to interact and work with senior leaders across the organization
  • Excellent organization skills, with the ability to work under pressure and prioritize within tight deadlines
  • Advanced Microsoft Office (Word, Excel, and PowerPoint) skills including experience building presentations and dashboards for senior management
  • Ability to work as part of a team, with a high degree of collaboration with cross functional teams
  • Ability to influence broadly and think outside the box
  • Bachelor’s/University degree, Master’s degree preferred