Cirque du Soleil Entertainment Group

Marketing

• Coordinate tasks necessary for traditional advertising, experiential activations, online advertising and promotions.
• Audit brand and graphic standards for Marketing collateral to include addressing production/graphic issues, and remediation with vendors.
• Collaborate with Marketing Managers, Creative, Digital and PR teams on the creation and execution of Marketing materials including, but not limited to: printed materials, signage, radio, TV, digital and outdoor advertising.
• Conduct research to analyze competitive landscape, market trends, and customer behavior and prepare reports by collecting, summarizing and analyzing data.
• Support the Senior Marketing Manager in monitoring the efficiency of all advertising efforts and be empowered to make recommendations for revisions as necessary.
• Support discovering new initiatives for Marketing activities and potential vendors or partners to assist with increasing the visibility of Resident Shows and their respective sales objectives.
• With guidance of leadership, monitor budgets by comparing and analyzing actual results with plans and forecasts.
• Coordinate with vendors.
• Process, manage and organize invoices for all media partners across all shows.
• Work closely with the Finance/Accounts Payable team to facilitate invoice payments when necessary.
• Provide event support as needed.
• Complete all other job-related duties as assigned.

Marketing Coordinator – Resident Shows

Therapist

• Lead the clinical and functional rehabilitation strategy
• Manage planning for artists' reintegration
• Serve as clinical lead for long-term disability cases
• Collaborate with the central clinic and show teams
• Act as liaison between the central clinic and touring teams
• Use injury surveillance data to guide practices

Lead Therapist – Rehabilitation

Manager

• Develops and implements dynamic pricing strategies for all merchandise and FOH categories, adapting to attendance, market fluctuations and demand.
• Analyzes regular sales data to identify revenue opportunities, margin improvements and inventory optimization.
• Establishes and oversees the maintenance of KPI dashboards (revenue per head, sell-through rate, conversion, gross margin, etc.) to support data-driven decision-making.
• Collaborates with product development and planning teams to define product ranges aligned with the venue’s intellectual property, audience demographics and market behavior.
• Aligns in-store presentation, pricing and promotional strategies with the brand’s overall story and revenue objectives.
• Works with the product development team to evaluate cost of goods sold (COGS) and market benchmarks to inform pricing decisions, ensure sustainable margins and identify opportunities to optimize product value.
• Oversees stock rotation, replenishment and end-of-life management to minimize inventory write-downs and support revenue-recovery initiatives.
• Partners with site managers and guest experience leads to balance staffing models, attendance patterns and customer flow for optimal sales conversion.
• Coordinates A/B tests for pricing scenarios, promotions and product bundles to identify the most effective revenue levers.
• Implements and maintains price-elasticity models to inform data-driven decisions for new product launches and market-specific adjustments.
• Works with digital and finance teams to build automated tools that enable real-time price optimization and revenue forecasting.
• Collaborates with warehouse operations to ensure on-time deliveries and product availability across global sites.
• Represents FOH Revenue & Merchandise in business reviews and strategic planning sessions, presenting actionable insights and recommendations.
• Leads and empowers FOH retail teams and support staff, fostering accountability and performance.
• Works cross-functionally with product development, brand, warehouse and logistics teams to ensure a consistent customer experience and brand presentation.

Front of House Revenue & Merchandise Manager

Executive Assistant

• Réaliser avec autonomie diverses tâches administratives avancées
• Effectuer la gestion de l’agenda du Chef de la direction – Opérations de spectacles
• Organiser et coordonner la logistique des réunions
• Coordonner les voyages d’affaires, les comptes de dépenses et toute la logistique des voyages
• Rédiger des communications, correspondances et textes divers en français et en anglais
• Rédiger les procès-verbaux de certaines réunions du Chef de la direction – Opérations de spectacles
• Coordonner la logistique pour les occasions professionnelles et sociales spéciales
• Fournir un soutien administratif à l’équipe de Leadership
• Contribuer à différents projets et programmes Talents et Revenus
• Coordonner l’envoi des invitations aux différentes activités

Adjoint exécutif – Executive Assistant

Communications

• Manage updates to press kits and media assets (photos and videos, among others) for touring shows in collaboration with publicists
• Draft press releases and other press materials
• Following managers' and publicists' directives, reach out to and follow up with local PR agencies for RFP submissions
• Follow up with retained local PR agencies regarding contract signing, workflows, and available PR materials related to touring shows
• Assist publicists with booking travel for AMDs and press junkets
• Assist in organizing premieres, including creating guest lists and helping with ticket reservations
• Under the supervision of managers or publicists, collaborate on optimizing platforms and PR workflow tools to facilitate communications, archiving, and information sharing between publicists and the broader team. Maintain ongoing updates
• Coordinate archiving of press coverage for touring shows on the server and weekly send the most noteworthy coverage to the corporate division PR team
• In collaboration with the corporate web team, ensure updates related to touring shows on the Cirque du Soleil website
• Layout, write, and prepare presentations for committees and senior management
• Conduct research and compile information
• Ensure updates to various files and information repositories (photos, videos, client databases)
• Assist in preparing presentations
• Proofread press releases
• Research or update media and journalist lists
• Update the press review (research and layout of the press dossier)

Communications Coordinator

Affiliate Manager

• Act as the single point of contact between external partners and Cirque du Soleil’s internal teams and departments (casting/artist management, health and safety, performance medicine, coaching, costume/makeup workshop, shipping/receiving, talent, IT, finance, legal) for any operational matters;
• Plan, organize and coordinate daily project and team activities in collaboration with internal and external stakeholders, including: implementing recommendations and action plans following governance visits, following up on show reports, updating projects’ technical/creative documentation, and implementing procedures/processes (SharePoint ops, service re-billing);
• Coordinate and execute department and project activities such as ad hoc partner support requests, integration of new acts, replacement of specialized equipment, and concept evolutions;
• Draft, translate, proofread and edit various texts and documents (press releases, biographies, promotional materials, marketing tools, etc.);
• Write, format and prepare presentations for partners and clients while ensuring brand consistency;
• Coordinate administrative and logistical activities related to travel for team members and project collaborators (employees, artists, designers, vendors, etc.);
• Track expenses, budgets, contracts and billing associated with projects (ad hoc, concept reserves, billable CDS services, etc.);
• Plan and monitor designers, collaborators, freelancers, etc. for projects (e.g., concept reserves) to support partner‑operated projects;
• Produce and update various reports, lists and project data (sales, expenses, access, etc.);
• Maintain historical project data and store documentation in SharePoint;
• Provide on-site support during press conferences, events, rehearsals, etc.;
• Identify improvement opportunities and make recommendations to enhance the department’s and projects’ efficiency and effectiveness;
• Implement processes and procedures that consider the operational realities of projects and the department.

Coordinator – Partner Support & Services

QA Engineer

• Prepare the test strategy according to the application's development plan
• Be responsible for estimating the tasks required to create manual tests and evaluating candidates for regression test automation
• Be responsible for developing and executing application test plans, test cases, and test scripts for integration, migration, regression and/or performance testing, as well as information architecture (IA) and disaster recovery
• Develop and implement quality assurance methodologies to ensure compliance with QA standards, guidelines, and procedures
• Work closely with developers and business analysts to define automated test components that will be used to validate requirements against the developed software
• Work closely with EMs (Engineering Managers) to understand product specifics and create corresponding automated test strategies
• Perform test validations at various levels, including database validation, logging validation, and user interface validation
• Make full use of Azure DevOps communication and feedback capabilities
• Contribute to a cross-functional team atmosphere within the organization's agile project lifecycle
• Support user acceptance testing (UAT)

Quality Assurance Specialist – QA

Operations

• Provide operational leadership for the Brand & Advertising Studio, ensuring efficient processes, high-quality deliverables, and on-time delivery.
• Lead resource planning and workload optimization in collaboration with creative teams, the traffic manager, and project managers.
• Oversee the Studio's budget governance: forecasting, expense tracking, cost analysis, and optimization of internal and external resources.
• Manage the Studio’s tools, systems, and digital assets, including licenses, usage rights, and compliance.
• Recommend, document, and refine collaborative processes and tools between the Studio and business units to improve coordination and performance.
• Serve as the primary operational point of contact between the Studio, business units, and internal partners.
• Support talent development, onboarding, and the structuring of the freelance pool in alignment with the creative leadership’s vision.
• Contribute to the Studio’s strategic planning by providing reliable data, analysis, and mid- to long-term vision.

Studio Operations Lead

Procurement

• Support Cirque du Soleil Group’s various business units in their procurement needs of all kinds
• Manage and coordinate procurement projects of varying scope: Requests for Information (RFI), Requests for Quotations (RFQ), Requests for Proposals (RFP)
• Lead the procurement process from requisition, to supplier selection, through negotiation and contract finalization
• Prepare and validate all documents related to the procurement process (NDA, templates, evaluation grids, benchmarking, recommendation, etc.)
• Perform quantitative and qualitative analyses of submissions against selection criteria defined with the business units
• Contribute to the review of agreements and ensure they include all negotiated elements, whether negotiated independently or with support from designated experts (corporate tax, insurance and risk, legal affairs), and finalize the contract signature process according to the signing authority policy
• Measure and document cost savings and performance indicators
• Ensure proper implementation and compliance with the Procurement policy in place at Head Office.