Operations

• Develop and nurture positive relationships with CIC clients, ensuring their satisfaction through timely and tailored responses to inquiries and needs.
• Handle a variety of client requests creatively and effectively, from office rearrangement to event hosting.
• Stock and maintain supplies in kitchens and conference rooms; ensure upkeep of systems like print stations and conference room setups.
• Facilitate new client onboarding, including system registration and office setup; assist with office moves and special event preparations.
• Support front desk operations with a focus on excellent service and assist other teams with special projects as needed.
• Organize community events to encourage networking among clients; collaborate with CIC staff and other team members.

Community Operations Coordinator

Study Manager, BioPharma