About the role
- Develop and nurture positive relationships with CIC clients, ensuring their satisfaction through timely and tailored responses to inquiries and needs.
- Handle a variety of client requests creatively and effectively, from office rearrangement to event hosting.
- Stock and maintain supplies in kitchens and conference rooms; ensure upkeep of systems like print stations and conference room setups.
- Facilitate new client onboarding, including system registration and office setup; assist with office moves and special event preparations.
- Support front desk operations with a focus on excellent service and assist other teams with special projects as needed.
- Organize community events to encourage networking among clients; collaborate with CIC staff and other team members.
Requirements
- Ideally at least 1-2 years of experience in a fast-paced environment (company, internship, NGO, or other).
- Fluency in Japanese and strong English proficiency.
- Availability to work from the office every day.
- Ability to legally work in Japan; CIC is unable to sponsor visas for this role.
- Competitive salary, adjusted to match your experience.
- Permanent contract.
- Laptop and mobile phone as your working tools.
- Access to global CIC locations.
- Commuting / transportation allowance.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client relationship managementcreativityeffective communicationevent hostingorganizational skillsteam collaborationcustomer serviceproblem-solving