CIC (Cambridge Innovation Center)

Performance Marketing

• Act as a trusted advisor to CIC centers and regions, ensuring their business goals are understood and reflected in campaigns, working to develop multi-channel paid media plans (search, social, display, video, etc.) and identifying growth opportunities.
• Develop proposed copy and creative strategies for paid campaigns.
• Conduct audience and keyword research to ensure precise targeting.
• Optimize campaigns across audiences, landing pages, creative, budgets, and bids to maximize ROI while also implementing proper tracking parameters to ensure data accuracy.
• Coordinate with platform reps and vendors to troubleshoot issues and uncover opportunities.
• Develop clear, data-driven reports that link campaign performance to business goals, extract actionable insights, and proactively share updates and recommendations with local teams.
• Maintain accurate budget tracking, communicating under/overspend risks early.
• Foster collaboration with marketing colleagues to ensure paid efforts complement broader strategies.

Senior Performance Marketing Manager

Events

• Build strong client and partner relationships while overseeing in-person, virtual, and hybrid events.
• Manage the full event lifecycle: screening requests, giving tours, preparing agreements, coordinating logistics, and ensuring policy compliance.
• Drive event sales: prospect, qualify, and convert leads to meet revenue targets.
• Use Tripleseat to track bookings, logistics, and reporting.
• Oversee on-site operations: staff coordination, room setups/resets, walkthroughs, and space readiness.
• Promote events through CIC marketing channels and evaluate success.
• Manage the annual events budget and program metrics with the General Manager.
• Represent CIC in the local innovation ecosystem, building partnerships with universities, corporations, nonprofits, investors, and government groups.
• Serve as liaison with Cortex, Filament, and other partners on joint projects.
• Plan community programs (e.g., Lunch & Learns, networking, wellness, and resource connections) and attend external events to promote CIC.
• Maintain organized records of partners, stakeholders, and vendors.
• Partner with the Sales team on leads, partnerships, and programming to grow revenue and track/evaluate event impact for business development.
• Support corporate relationship-building locally and beyond St. Louis.
• Collaborate with local and central marketing teams to shape annual plans; develop local campaigns and content for social media, newsletters, and partner channels.
• Manage creative, PR, and media partners to align with CIC’s global strategy; track results, share insights, and optimize future efforts.

Events Lead

Manager

• Oversee multiple innovation projects from planning through execution, ensuring alignment with organizational goals and partner expectations
• Guide Project Managers and Associates in developing scopes, timelines, budgets, and deliverables; provide oversight on risk management and quality assurance
• Monitor progress, resolve roadblocks, and ensure projects are delivered on time and to high standards
• Support the design and rollout of new programs, services, and initiatives to expand CIC Institute’s influence and scalability
• Contribute to project-level financial planning, budget management, and resource allocation
• Establish project management best practices, tools, and templates to drive consistency and efficiency
• Build and maintain relationships with corporate clients, government sponsors, and ecosystem stakeholders
• Serve as an escalation point for client-facing matters and represent CIC Institute at events and partner meetings
• Collect and integrate client and partner feedback to improve outcomes and strengthen collaborations
• Contribute to business development by identifying partnership opportunities, supporting proposals and fundraising, and managing MOUs
• Track industry trends and recommend areas for growth and new services; support revenue diversification efforts
• Manage, coach, and mentor Project Managers and Associates; support recruitment, onboarding, and retention
• Promote a collaborative, inclusive, and high-performing team culture; provide feedback and development plans
• Ensure effective internal communication and coordination with cross-functional teams; streamline workflows and contribute to internal reporting and organizational learning

Senior Manager

Account Manager

• Work alongside the leadership team in Tokyo selling CIC products and services and building CIC’s reputation in Tokyo and Japan.
• Drive sales by identifying and securing new clients and partners (startups, corporates, governments, investors, ecosystem players).
• Manage the full sales cycle: prospecting, pitching, negotiating and closing deals.
• Build and maintain a healthy pipeline, meeting or exceeding growth targets.
• Foster long-term relationships with members, clients, and partners, acting as their trusted point of contact.
• Ensure clients receive outstanding service and value; identify upsell and cross-connection opportunities within the CIC network.
• Partner with internal teams to deliver an excellent client and community experience.
• Actively connect startups, corporates, and public sector stakeholders to enable partnerships.
• Represent CIC Japan at external events and host internal gatherings to strengthen the ecosystem.
• Contribute ideas to make CIC’s community more dynamic and inclusive.

Sales and Relationship Manager

Operations

• Join a community team to satisfy day-to-day needs of clients and ensure the physical space is functional and organized.
• Upkeep of conference rooms, phone booths, copy centers, and other shared areas.
• Daily restocking of assorted snacks and beverages and maintaining kitchen spaces to look neat and presentable.
• Assemble and move furniture between offices and perform basic cleaning of vacant spaces (vacuuming, dusting).
• Maintain and organize storage inventories such as copy paper, kitchen snacks, and other daily supplies.
• Change toner and troubleshoot printers/copiers.
• Hang wall shelves and whiteboards.
• Provide concierge coverage and handle front desk duties such as mail and package processing.
• Assist with setup of event spaces.
• Build professional relationships with clients in the community.
• As needed and schedule permitting, assist the Community Team with other office tasks.

Operations Team Member

• Develop and nurture positive relationships with CIC clients, ensuring their satisfaction through timely and tailored responses to inquiries and needs.
• Handle a variety of client requests creatively and effectively, from office rearrangement to event hosting.
• Stock and maintain supplies in kitchens and conference rooms; ensure upkeep of systems like print stations and conference room setups.
• Facilitate new client onboarding, including system registration and office setup; assist with office moves and special event preparations.
• Support front desk operations with a focus on excellent service and assist other teams with special projects as needed.
• Organize community events to encourage networking among clients; collaborate with CIC staff and other team members.

Community Operations Coordinator

• Execute weekly Venture Café Thursday Gatherings and other events for the Venture Café Edinburgh community.
• Promote web and social events on Venture Café Edinburgh communication channels.
• Coordinate inventory including food & beverage supplies, printing supplies, signage, etc.
• Set up and break down Thursday Gathering events, manage program partner bump-ins and outs, set up the Venture Café Kiosk, and place signage.
• Connect with the Venture Café Global Institute to share learnings and support the global relationship.
• Identify and mitigate risks to the effective operation of the Thursday Gathering.
• Collaborate with the ARIA team to ensure a delightful event experience.
• Provide hospitality and community engagement; resolve problems and enforce guidelines in a friendly but firm manner.

Event Experience and Marketing Coordinator

Chief of Staff

• Support the CINO in overseeing and tracking financial performance and KPIs across Global and Asia advisory teams
• Monitor and analyze financial reports, budgets, and operational metrics to provide strategic insights
• Prepare board presentations and consolidate information for senior stakeholders
• Serve as a key contact for board-related matters and executive-level communications
• Shape and execute the firm’s global innovation strategy; research events and secure speaking opportunities
• Create content and presentations for speaking engagements and thought leadership
• Act as liaison between the CINO and corporate services (finance, accounting, marketing, HR, operations)
• Oversee special projects, process improvements, and internal initiatives to improve operational efficiency