CHEP

Supply Chain

• Lead the end-to-end delivery of the Supply Chain Transformation Programme
• Ensure the programme delivers its strategic outcomes by redesigning the operating model
• Translate strategic priorities into clear, executable delivery plans
• Manage dependencies across a complex landscape
• Oversee and support Project Managers providing leadership and guidance
• Develop and implement a comprehensive change management strategy
• Establish KPIs, SLAs, and performance objectives for the Program and manage reporting of benefits realization post-delivery

Programme Management Lead, Supply Chain Transformation

Manager

• Lead the launch of CHEP’s new parcels distribution solution, supporting early customers through onboarding and stabilisation.
• Act as the coordination point across Digital, Operations, Asset Management, Planning and Commercial teams during the early phase.
• Build trusted relationships with parcel distribution and e-commerce customers, ensuring their needs shape how the solution performs.
• Surface risks, resolve issues and improve processes to strengthen delivery, recovery and operational performance.
• Bring customer insights back into the business to influence product and solution evolution and internal readiness.
• As the solution matures, identify opportunities and engage new targeted customers to grow adoption within the channel.

Channel Development Manager

Human Resources

• Partner with business leaders and HRBPs to implement people and organizational solutions that drive business performance and employee engagement.
• Serve as the first point of contact for employees on HR-related queries, collaborating with the HR Operations team for seamless service delivery.
• Build and maintain relationships with leaders, providing coaching and influencing on key people-related matters to enhance team performance and development.
• Support leaders in the development of their teams, focusing on capability enhancement, engagement, and succession planning.
• Oversee the employee lifecycle, from talent acquisition through to retirement, ensuring adherence to processes and procedures in collaboration with the broader HR team.
• Provide guidance on organizational design and workforce planning, supporting talent management, succession planning, and workforce modelling efforts.
• Proactively manage and resolve employee relations issues, conducting investigations and ensuring a fair and compliant resolution process.

Human Resources Business Partner

• Develop and execute the strategic direction for Brambles' global Business Continuity Management (BCM) program
• Provide leadership and guidance to a global team of regional BCM leads
• Lead the development and maintenance of globally standardized BCM guidance materials
• Oversee the internal audit program for BCM
• Coordinate regional crisis management efforts
• Build and maintain strong partnerships with internal functions to enhance the BCM program
• Act as a subject matter expert for Brambles
• Provide strategic input and expertise to continuously evolve and improve Brambles' approach to business continuity management

Business Continuity Manager

Account Manager

• Monitor and manage account health by addressing key issues
• Analyze customer operational data, implementing control measures to enhance accuracy
• Lead account reconciliation processes and audits
• Prepare, track, and communicate KPI reports
• Identify opportunities for value creation and develop mutually beneficial solutions
• Resolve customer inquiries and provide strategic recommendations
• Collaborate with internal teams for seamless account management
• Maintain customer contact to ensure satisfaction and loyalty

Account Coordinator, Bilingual – English/French

Product Manager

• Define product vision and roadmap by aligning with business goals and market needs.
• Collaborate with engineering, design, and marketing teams to drive product development, ensuring alignment on features, timelines, and quality standards while facilitating effective communication between stakeholders.
• Gather requirements from stakeholders, prioritize features, and communicate progress and updates effectively.
• Understand technical architecture and requirements; ensure feasibility and deliverability of product features.
• Conduct market and competitive analysis to inform product decisions and identify opportunities for innovation.
• Advocate for the end-user by conducting user research and usability testing to inform design and functionality.
• Develop and monitor key performance indicators (KPIs) to assess product performance and success.
• Lead and facilitate agile development processes, including sprint planning, backlog management, and retrospectives.
• Identify potential risks and develop mitigation strategies to ensure product success and alignment with business objectives.
• Gather feedback post-launch to iterate and enhance product features and performance based on user needs and market trends.

Senior Product Manager

Operations

• Lead the build, configuration, and deployment of secure email, messaging, authentication (MFA, SSO), and identity lifecycle management solutions.
• Develop and implement new IAM capabilities and enhancements as outlined in the IAM strategic roadmap.
• Recommend and integrate additional IAM solutions or controls to improve frontline security defences.
• Participate in the deployment and initial configuration of new IAM technologies, ensuring alignment with standards and best practices.
• Establish and enforce IAM policies and procedures to maintain compliance with relevant regulations.
• Coordinate with cross-functional teams to ensure seamless integration and operation of IAM solutions.
• Provide training and support to users on IAM policies, procedures, and technologies.
• Act as the escalation point for complex IAM issues, maintaining operational excellence and continuous improvement in IAM processes.
• Engineer and enhance Identity Access Management (IAM) solutions to strengthen organizational security and support a zero-trust architecture.
• Drive the development and integration of authentication, lifecycle governance, and customer IAM capabilities in line with strategic security objectives.
• Collaborate across teams to ensure robust, compliant, and user-friendly IAM processes and technologies.

Manager, IAM Operations

• Develop and maintain multi-tiered customer relationships within the assigned territory
• Serve as the primary point of contact for customers
• Support business growth by promoting asset utilization and profitability initiatives
• Collaborate with cross-functional teams to develop and implement customer-specific solutions
• Resolve customer issues at the operational level
• Partner with Logistics and Operations teams to reduce service failures
• Conduct on-site quality audits, pallet handling training to ensure customer alignment

Retail Territory Manager

• You'll be responsible for defining, developing, and executing the product strategy for region-specific IT products and business solutions.
• Collaborate with engineering, design, and marketing teams to drive product development, ensuring alignment on features, timelines, and quality standards while facilitating effective communication between stakeholders.
• Gather requirements from stakeholders, prioritize features, and communicate progress and updates effectively.
• Conduct market and competitive analysis to inform product decisions and identify opportunities for innovation.
• Develop and monitor key performance indicators (KPIs) to assess product performance and success.

Lead Product Manager, Americas

Customer Support

• Lead the resolution of complex and critical customer inquiries
• Collaborate with internal stakeholders to troubleshoot and resolve customer issues
• Oversee the resolution of billing disputes and discrepancies
• Monitor customer account performance, utilizing reports to identify discrepancies
• Maintain accurate customer records and service-related data within CRM systems
• Support customer engagement initiatives by coaching team members
• Proactively manage high-priority issues related to service delivery and order fulfilment
• Contribute to continuous improvement efforts by identifying areas for operational enhancements

Customer Support Manager, Bilingual French

Director

• Overseeing Brambles’ enterprise-wide data foundations programme of work
• Leading the articulation and adoption of Brambles Data strategy
• Acting as the organisation’s subject matter expert
• Coordinating work across functions and taking accountability for program delivery
• Establishing Brambles Data strategy framework and scaling core foundational data capabilities
• Driving adoption and ensuring compliance and accountability in data management
• Partnering with architecture and technology leaders to define future-state operational and analytical data models

Enterprise Data Director

Customer Success Manager

• Lead customer onboarding and training activities, ensuring smooth deployment and effective early engagement with digital solutions.
• Develop customer success plans with clear goals, milestones, and value measures, maintaining regular touchpoints to support customer outcomes.
• Monitor customer usage, engagement, and adoption metrics to identify risks and take proactive action to protect retention and maximise value.
• Gather customer feedback and insights, sharing trends and needs with product, support, and commercial teams to influence product improvements and future enhancements.
• Support customer advocacy efforts by capturing success stories, fostering champions, and contributing to retailer engagement initiatives.
• Collaborate with implementation, sales, and product teams to ensure seamless customer experience and alignment on customer priorities.
• Assist account teams in identifying upsell and cross‑sell opportunities through insight into customer goals and usage patterns.
• Maintain strong external relationships with customer stakeholders, ensuring effective communication, issue resolution, and alignment throughout the partnership lifecycle.

• Établir et maintenir des relations solides avec les principales parties prenantes aux points de réception des palettes
• Améliorer la performance de collecte en identifiant les causes de défaillance
• Améliorer la satisfaction client en effectuant des visites régulières et en fournissant une formation ciblée
• Assurer l'intégration réussie et la mise en œuvre de nouveaux clients
• Gérer et exécuter des programmes d'audit pour garantir le respect des normes de gestion des actifs
• Collaborer avec les équipes internes et partenaires externes pour soutenir les initiatives de croissance

Responsable Développement Régional

Financial Planning and Analysis

• Conduct comprehensive financial analysis, including profitability reviews, variance analysis, and financial modelling
• Prepare and manage monthly, quarterly, and annual budgets and forecasts
• Collaborate with cross-functional teams to provide actionable insights
• Provide analytical support for business case development and cost analysis
• Drive process improvements by supporting implementation and optimization of financial tools
• Perform post-investment reviews to assess the performance of strategic initiatives
• Support efforts to improve reporting, forecasting, and financial data quality
• Support ad-hoc financial analysis and special projects

Senior Finance Analyst

• Lead planning across a complex, multi platform national network.
• Coach and develop a team of senior analysts and analysts.
• Expand planning into long term, strategic horizons.
• Shape digitisation, systemisation and automation across planning.
• Influence 50+ internal stakeholders across Sales, Category, Logistics, Finance and Operations.
• Drive planning horizon of 18-24 months into Integrated Business Planning (IBP) cycle.
• Deliver continuous improvement or cost out initiatives through national programs and network optimisation.
• Analyse network constraints, capacity and optimisation opportunities.
• Develop recommendations for Capex and hire equipment with analysts and Category teams.
• Drive digitisation and continuous improvement across planning systems (SAP & JDA).