Charlotte Tilbury Beauty

Machine Learning Engineer

• Partnering with stakeholders to scope problems and identify the right solution
• Designing and implementing agentic systems using RAG, grounding, prompt engineering, and orchestration on a GCP-first stack
• Building and maintaining production ML pipelines and services for non-GenAI use cases (recommender systems, customer segmentation, marketing optimisation)
• Developing APIs and microservices for AI/ML solutions, ensuring security, scalability, and observability
• Implementing CI/CD for ML services, writing infrastructure as code, and monitoring for model/data drift and performance
• Establishing robust guardrails for safe AI usage, including prompt security, practical evaluation frameworks, and privacy compliance
• Driving and evangelizing best practices, reusable templates, and documentation to scale AI/ML delivery
• Collaborating with data engineers, data scientists, front & back-end engineers, product managers, legal & infosec colleagues to deliver end-to-end solutions

AI/ML Engineer

Account Manager

• Proactively grow and manage the Charlotte Tilbury commercial Affiliate Ambassador programmes, Magic Beauty Stars – crafting new opportunities, whilst leveraging existing. All within set KPI, objectives and against budget
• Owning the ‘always on’ of Magic Beauty Stars recruitment, incentive & rewards plan - inclusive of owning supplier relationships and SaaS platforms, while having the technical ability and in practice know-how of Affiliate network SaaS platforms
• Drive ambassador recruitment growth 2X
• Drive ambassador Revenue growth 3X
• Establishing and maintaining strong relationships with Magic Beauty Stars stakeholders, both internal and external to the business
• Researching and outlining new potential partners, platforms, or direct relationships with the aim to grow and diversify the brand's ambassador programme, Magic Beauty Stars
• Working with manager to consistently review and improve the Ambassador programme inclusive of, but not limited to providing feedback on SaaS platform roadmap
• Review and approve Magic Beauty Stars content on a weekly basis
• Complete Magic Beauty Stars commission reporting on a monthly basis
• Provide ad hoc daily, weekly and monthly product seeding and gifting to Magic Beauty Star ambassadors
• Shape strategies across regional markets (UK, US, APAC, EU), working to deliver customer growth, brand exposure and Revenue in market via Influencer partners, such as LTK RewardStyle, Metapic and ShopMy - driving strong CVR
• Oversee and manage partner deliverables ahead of ‘go live’ activity, always considering industry and ASA compliance guidelines
• Manage campaigns from creating briefs to post-campaign analysis, making sure talent casting, briefs, content etc all ladder up to a cohesive, aligned Traffic and Revenue driving campaign
• Commercial knowledge and in-job expertise of engaging and cultivating hard KPI performance from Ambassador and Influencer communities (Traffic, Revenue, AOV, CVR, ROAS, CPO), inclusive of setting up commission rates and Affiliate networks
• Analysis of campaigns, reporting ROI results & devising strategies to optimise or replicate campaigns
• Monitoring, analysing results and crafting reports of all campaigns, including daily, weekly and monthly reports
• Provide regular, actionable recommendations to ensure maximum Revenue and Traffic
• Partner with relevant internal and external colleagues, such as the Data Analytics, Brand Influencer and Trade teams, to test and refine acquisition and retention strategies
• Maintain high level of knowledge across the industry, as well as Affiliate, Influencer & Ambassador networks, tools and software
• Understanding and knowledge of how to drive Traffic and Conversion from Social channels, Instagram, YouTube, TikTok, and Pinterest to CharlotteTilbury.com, across global regions
• Support with budget management on a weekly, monthly, and quarterly basis.
• Report and present to Senior colleagues on campaign performance, as well as pitching new ideas.
• Share content across the wider marketing team, providing social and CRM teams with engaging and on-brand content.
• Gifting - sending influencers ambassadors products as part of paid campaigns or gifting schemes with Magic Beauty Stars
• Creating briefs for influencers for different, seasonal campaigns.
• Ad hoc responsibilities such as creating contracts, raising POs, and invoicing

Affiliate and Partnerships Specialist, Influencers

• Establish and maintain relationships at all levels within designated accounts, including Buying/Trading, Merchandising, and Marketing.
• Conduct commercial negotiations on terms, pricing, distribution, space and location, in-store availability, and support with Buying and Merchandising.
• Understand retail context, category and individual store performance to identify retail opportunities and strategic needs.
• Own all net sales forecasting for defined retailers, meeting financial deadlines and budget submissions, flagging risks and opportunities.
• Deliver strategic plans to maintain and drive #1 ranking across the estate.
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in collaboration with Supply Chain and Demand Planning.
• Support development and performance of National Account Managers, building expertise and relationship management with trade.
• Coach and motivate National Account Managers, support decision making, leading with autonomy and accountability.

Senior National Account Manager

Project Manager

• Manage all internal cross-functional teams during the lifecycle of all brand campaigns and new product launches, integrating brand creative, PR, social content, digital content, digital builds, and events
• Understand marketing channels and functions and ensure teams hit milestones across strategy + creative, planning + tactics, and aligned execution
• Communicate with internal teams about budget, timelines, process and deliverables; schedule project kickoffs, brainstorms, and deliverable reviews
• Develop Scope of Work tasks, timelines, and budgets; manage vendor agreements and contract documents
• Provide mentorship to team members and work closely with in-house creative team and production
• Report on resourcing, budgeting, and revenue realization
• Project execution: manage budgets and actual expenses, track scope changes, manage schedules, and collaborate with creative leads and producers to build holistic budgets and timelines
• Project wrap: consolidate working and final assets on server/Dropbox, ensure contracts are signed, sign off on project expenses with Finance, and complete project wrap documents (completion reports)

Procurement

• Streamline IT procurement processes to ensure cost-effectiveness and strategic sourcing
• Develop and execute sourcing strategies for IT hardware, software (including Digital Marketing and SaaS), and services
• Maintain a forward-looking IT category plan aligned with business and technology roadmaps
• Identify and implement innovative procurement solutions and drive continuous improvement
• Track and report savings performance (cost avoidance, cost reduction, value-add) against targets and align with finance and budget owners
• Collaborate with IT, Legal, Finance, and other departments to define requirements and priorities
• Support cross-functional initiatives such as Order Management Systems, Legal Management Systems, and Source-to-Contract platforms
• Lead supplier evaluations, negotiations, and contract finalisation
• Manage service levels, performance reviews, and risk mitigation strategies
• Promote ethical sourcing, sustainable procurement practices, and ensure compliance with internal policies and external regulations

IT Category Manager

Chief Marketing Officer

• Charlotte Tilbury Beauty: global beauty brand founded in 2013, operating across 50+ markets and scaling rapidly
• Responsible for developing and delivering marketing campaigns for new product launches across Southern Europe to maximise brand awareness and customer loyalty
• Drive trade execution of the marketing calendar and create/source all marketing support per Global Marketing direction
• Build collaborative relationships with Global Marketing, Sales & Education, Retail Operations, external suppliers and retail partners
• Drive local eventing including coordination of Masterclasses and support store/market launches across the region
• Develop, implement and measure promotional campaigns, special events and tactical opportunities; prepare reports and share results
• Manage budgets and timely/accurate raising of Purchase Orders to deliver activity within agreed budgets
• Provide creative and administrative support to the marketing department and act as point of contact for marketing queries
• Prepare marketing communications, weekly updates and Launch Activation Packs for head office and field teams

AI/ML Engineer

Affiliate and Partnerships Specialist, Influencers

Senior National Account Manager

Project Manager

IT Category Manager

Marketing Executive