Senior Account Manager
Forerunner
Customer Service Advisor
Chancellors
full-time
Posted on:
Location Type: Office
Location: Bracknell • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Reporting to the Team Leader and joining the client services team in Bracknell
- Act as a point of contact assisting customers with inquiries and booking appointments
- Provide information and cross-selling of additional services
- Contact previous and current clients to discuss opportunities LRG can offer
- Process customers online applications and convert to appointments/leads for local branches
- Assist in the sales process by promoting products/services and identifying upselling or cross-selling opportunities
- Work towards achieving KPI’s set by the Managers
Requirements
- Outstanding communication, and interpersonal skills
- Excellent time management and organizational skills
- The ability to educate our customers on a range of services LRG offer
- Grade C at GCSE level in English Language or equivalent
- Highly motivated and career orientated.
Benefits
- Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
- Regular awards & incentives for Top achievers.
- Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
- Excellent parental leave & company fertility policy in place.
- Structured training & support.
- Market leading training and ongoing professional development.
- Supportive and collaborative team environment.
- Proven track record for career growth and advancement within the company.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communication skillsinterpersonal skillstime managementorganizational skillscustomer educationmotivationcareer orientation
Certifications
Grade C at GCSE level in English Languageequivalent qualification
