CESCO

Account Manager

• Create and maintain solid, long-term business relationships with customers
• Reaching sales and gross margin goals
• Prospecting and soliciting orders within the guidelines established by management
• Identifying customer needs, and proposing solutions and appropriate products and services to meet those needs
• Complete a business plan for assigned accounts in Crescent’s CRM tool
• Develop a sustainable sales/profit volume in assigned territory
• Regularly make in-person sales calls to prospective customers and current customer establishments
• Introduce and demonstrate new products
• Assist industrial customers by pricing bills of material
• Utilize a conservative sales approach to sell products and services, offer add-on and up-sell products that may benefit the industrial customer
• Suggest alternative products when a customer-requested product is not available
• Cultivate and maintain solid, long-term relationships with construction customers and suppliers
• Assist and resolve customer requests and/or problems in a prompt and professional manner
• Keep construction customers informed about all relevant company and vendor policies
• Communicates competitive conditions, observed customer financial weakness, and customer feedback to management
• Cooperate with suppliers to secure mutual business through joint sales calls
• Execute sales effort in an ethical and professional manner that will reflect favorably on the reputation of both the salesperson and the company

Construction Account Manager

Manager

• Collaborate with business partners to establish, maintain, and mature a business continuity program
• Build, socialize, and enforce policies related to business continuity planning
• Collaborate with business partners to conduct and periodically review business impact analyses (BIA)
• Establish realistic risk thresholds and recovery objectives through BIA
• Assess the need for and implement vendor and cloud resilience programs as it pertains to business continuity
• Develop business continuity plans based on business impact analyses
• Plan and conduct business continuity plan tests with business partners
• Educate and advise business partners on continuity program processes and requirements
• Find opportunities for strategic improvement or mitigation of business interruption
• Partner with IT to catalog, test, and measure Disaster Recovery capabilities
• Manage the crisis response planning, management, and communication

Construction Account Manager

Business Continuity Manager