Cengage Group

Inside Sales Consultant

Cengage Group

full-time

Posted on:

Location Type: Remote

Location: Remote • Washington • 🇺🇸 United States

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Salary

💰 $19 - $24 per hour

Job Level

Mid-LevelSenior

About the role

  • Develop and implement strategic sales plans to meet or exceed revenue targets across assigned accounts or territories.
  • Identify, qualify, and convert new business opportunities through proactive outreach and consultative engagement.
  • Manage and grow existing customer relationships, ensuring high levels of happiness, retention, and expansion.
  • Conduct virtual and in-person sales presentations, product demonstrations, and solution consultations.
  • Collaborate with cross-functional teams including marketing, customer success, implementation, and product specialists to support customer needs and drive adoption.
  • Maintain accurate and up-to-date records in CRM systems, including customer interactions, pipeline status, and forecasting.
  • Analyze customer data and market trends to inform sales strategies and identify upsell or cross-sell opportunities.
  • Participate in conferences, and virtual events to promote products and build relationships.

Requirements

  • 3+ years of successful experience in sales, account management, or customer-facing roles.
  • Proven ability to meet or exceed sales targets using consultative and solution-based selling techniques.
  • Strong verbal and written communication skills with the ability to influence and build rapport with diverse collaborators.
  • Excellent organizational and time management skills; ability to prioritize effectively in a fast-paced environment.
  • Proficiency with CRM platforms (e.g., Salesforce) and digital communication tools.
  • Comfortable with data analysis and using insights to drive sales decisions.
  • Self-starter with a high degree of initiative, adaptability, and resilience.
  • Bachelor's degree or equivalent experience in business, marketing and education (preferred).
Benefits
  • Comprehensive and rewarding Total Rewards package
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salesaccount managementconsultative sellingsolution-based sellingdata analysiscustomer relationship management
Soft skills
communicationorganizational skillstime managementinfluencerapport buildinginitiativeadaptabilityresilience
Certifications
Bachelor's degree
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