Inside Sales Consultant
Cengage Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $24 per hour
Job Level
Mid-LevelSenior
About the role
- Develop and implement strategic sales plans to meet or exceed revenue targets across assigned accounts or territories.
- Identify, qualify, and convert new business opportunities through proactive outreach and consultative engagement.
- Manage and grow existing customer relationships, ensuring high levels of happiness, retention, and expansion.
- Conduct virtual and in-person sales presentations, product demonstrations, and solution consultations.
- Collaborate with cross-functional teams including marketing, customer success, implementation, and product specialists to support customer needs and drive adoption.
- Maintain accurate and up-to-date records in CRM systems, including customer interactions, pipeline status, and forecasting.
- Analyze customer data and market trends to inform sales strategies and identify upsell or cross-sell opportunities.
- Participate in conferences, and virtual events to promote products and build relationships.
Requirements
- 3+ years of successful experience in sales, account management, or customer-facing roles.
- Proven ability to meet or exceed sales targets using consultative and solution-based selling techniques.
- Strong verbal and written communication skills with the ability to influence and build rapport with diverse collaborators.
- Excellent organizational and time management skills; ability to prioritize effectively in a fast-paced environment.
- Proficiency with CRM platforms (e.g., Salesforce) and digital communication tools.
- Comfortable with data analysis and using insights to drive sales decisions.
- Self-starter with a high degree of initiative, adaptability, and resilience.
- Bachelor's degree or equivalent experience in business, marketing and education (preferred).
Benefits
- Comprehensive and rewarding Total Rewards package
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salesaccount managementconsultative sellingsolution-based sellingdata analysiscustomer relationship management
Soft skills
communicationorganizational skillstime managementinfluencerapport buildinginitiativeadaptabilityresilience
Certifications
Bachelor's degree