Human Resources

• Manage logistics and support for HR town halls and leadership meetings, including creating materials, agendas, follow-up notes, and managing technology.
• Provide flexible support for HR-related ad-hoc requests, including creating onboarding documents for new leaders, drafting HR communications, event planning, vendor management.
• Collaborate with HR leaders to ensure timely execution of strategic initiatives and deliverables.
• Leverage HR systems and tools (Workday, Peakon, Teams, SharePoint) to prepare executive reports, surveys, and develop presentations to support decision-making.
• Develop and prepare board-ready materials, including presentations and supporting documents, to effectively communicate key HR initiatives and updates
• Coordinate cross-functional activities and maintain accurate documentation for ongoing projects.
• Liaise with Senior HR Leaders and cross functional teams, ensuring alignment and timely communication.
• Maintain confidentiality of sensitive HR and organizational information.

Senior HR Analyst, Strategic Initiatives

Backend Engineer

• Set standards for and provide leadership and guidance around the creation of reference architectures and roadmaps which clearly tie back to customer business and technology outcomes, service delivery targets and requirements.
• Oversee the creation of documentation artifact standards for reference architectures, designs, deployment planning, hardware and software standards and standard building blocks.
• Solicit input and feedback from customers to shape the services portfolio.
• Develop and grow vendor relationships pertinent to Services success.
• Build Minimal Viable Product (MVP) definitions, standard operating procedures for solution implementation and support, help to validate economic viability of solutions and to help to build customer value propositions.
• Provide deep and broad technical support to Solutions Specialists, review system designs and participate in bid assurance, as required by customers.
• Work closely with Engineering teams to scale operations to support new and existing services.
• Participate in post-project debrief sessions, archive intellectual property and transfer knowledge to Engineers and Managed Services and Practice teams.
• Provide assistance with pricing updates, product enhancements, automation, and if needed, retirement.
• Deliver or facilitate technical training to Engineers and Solution Specialists, contribute, lead or own internal online discussion groups and virtual team meetings.
• Perform and/or lead engagements for customers on emerging technology areas.

Technical Architect

Operations

• Provide operational assistance to account managers and field sales coworkers with quote creation and order processing
• Provide consistent status updates for orders, quotes, or other requests to sales coworkers
• Directly interact with customers to provide order status updates, quotes or other requests as needed
• Assist with basic CDW and Partner badged services requests
• Prepare and distribute product configurations and customer quotes
• Promptly process orders via SPS and AS400 systems
• Manage bids entry, amend, and win bids in the Bid Router
• Ensure proper purchasing contract(s) and terms are selected upon order entry
• Maintain sales order routers and sales order manager screens
• Ensure all started tasks are seen through to completion
• Facilitate and follow up on Customer Relations/ServiceNow requests
• Provide daily maintenance of operational assistance to release orders on hold
• Understand how to do configuration based on best practice standards
• Attend all sales teams' meetings and huddles
• Develop good working relationships with internal departments
• Have a high sense of urgency to provide extraordinary customer experience

Sales Operations Representative – Federal

AI Engineer

• Design, develop, deploy, and evaluate AI agents and AI workflows.
• Ensure solutions are scalable, maintainable, and aligned with best practices in security, performance, and accuracy.
• Implement frameworks for agent testing, evaluation, and continuous improvement.
• Monitor and optimize system performance to meet evolving business needs.
• Build pipelines and tooling for efficient deployment and monitoring of AI agents.
• Stay at the forefront of AI model and tool innovation, bringing forward experimental approaches to improve solutions.
• Rapidly prototype and validate new ideas with stakeholders.
• Share insights and emerging best practices across engineering teams.
• Partner with Product Managers, AI Engineers, and business units to deliver impactful solutions.
• Translate business requirements into technical designs and implementation plans.
• Contribute to knowledge-sharing, AI-related communications, documentation, and enablement efforts.

Senior AI Engineer

• Act as a high-level escalation point for critical customer issues
• Review and analyze Problem Management tickets and Root Cause Analysis reports
• Participate in on-call rotation to address urgent customer needs
• Participate in the customer onboarding process
• Provide technical guidance for AWS infrastructure implementations
• Identify trends in monitoring tools and optimize alert thresholds with customers
• Create and maintain Terraform modules for efficient infrastructure deployment
• Collaborate cross-departmentally on customer environment improvements
• Manage the code that handles Mission’s backup, patching, and monitoring tools
• Review merge requests and provide Change Advisory Board approval
• Handle highly confidential customer information and environments
• Lead Cloud Operations improvement projects, including Terraform module development
• Automate solutions for repetitive tasks
• Build and maintain a documentation library for internal tooling
• Identify improvement opportunities from customer alerts and implement action plans.

Senior Cloud Operations Architect

Engineer

• Provide implementation, upgrades, tuning, back-ups, restores, user management and other technical support services to Managed Services clients to meet their business needs.
• Follow change control, incident response, and testing processes.
• Understand and deliver Managed Services offerings as outlined in the CDW Service Descriptions and Service Catalog.
• Provide detailed and effective communication to internal and external customers.
• Member of on-call rotation to provide 24 X 7 support to critical systems and ensure availability objectives are met.
• Participate and lead various client projects intended to continually improve/upgrade technology infrastructures.
• Provide technical solutions to complex hardware/software problems.
• Conduct throughput analysis, problem solving, root cause analysis, and infrastructure planning.
• Identify and communicate potential opportunities for cross-selling to the sales team.
• Review assigned service requests daily, follow up and provide status updates to clients; ensure data pertaining to the status of service request is entered into the problem tracking systems accurately and promptly to provide an up-to-date picture of service delivery status and backlog.

Engineer – Managed Services

Business Development Rep

• Partner with CDW and Rubrik sales teams to uncover and close high-impact opportunities in the healthcare vertical—focusing on data security, cyber recovery, and compliance.
• Enable and educate CDW sales teams and healthcare-focused specialists on Rubrik’s solutions and how they address industry-specific challenges like ransomware protection, HIPAA compliance, and ePHI data backup.
• Define and prioritize strategic accounts within the provider, payer, and public sector healthcare ecosystem.
• Collaborate with Rubrik and CDW stakeholders to shape go-to-market strategies aligned to healthcare industry trends and demand generation campaigns.
• Act as a trusted advisor to sales teams by aligning Rubrik’s data security solutions with key healthcare business drivers, including cyber insurance, HITECH compliance, and operational resilience.
• Build strong cross-functional relationships with healthcare customers, including CIOs, CISOs, CTOs, compliance officers, procurement leaders, and IT directors.
• Serve as the subject matter expert (SME) during customer calls, presentations, and executive briefings related to data resilience, backup/recovery modernization, and secure cloud adoption.
• Track and forecast the opportunity pipeline specific to the healthcare segment and communicate progress and strategy to CDW and Rubrik leadership.
• Monitor and analyze customer buying patterns, healthcare IT trends, and regulatory pressures to identify growth opportunities and refine sales strategy.
• Coordinate legal and financial pre-sales processes (NDAs, teaming agreements) to ensure readiness ahead of formal procurement/RFP events.

Business Development Manager – Healthcare

• Install, configure, and maintain data center equipment, including servers, storage systems, and networking devices.
• Monitor data center operations and ensure optimal performance and uptime.
• Perform routine maintenance and troubleshooting of hardware and software issues.
• Collaborate with network and system administrators to implement and manage data center infrastructure.
• Ensure compliance with data center policies and procedures.
• Assist in the planning and execution of data center expansions and upgrades.
• Maintain accurate documentation of data center equipment and configurations.
• Provide technical support and assistance to other IT staff and end-users as needed.

Data Center Engineer

Salesforce Developer

• Design, develop, and implement customized solutions within the Salesforce platform
• Support the Product Owner in gathering requirements
• Develop and configure solutions using Salesforce functionality/Lightning Components
• Collaborate with junior developers to perform code reviews and provide feedback

Senior Salesforce Developer

Marketing

• Develop and execute multi-channel marketing campaigns aligned to key solutions, verticals, or personas.
• Collaborate with performance marketing, ITS/DV, and field teams to define campaign goals, messaging, and target audiences.
• Manage campaign calendars, timelines, and project plans to ensure on-time execution and coordination across teams.
• Partner with digital, content, and creative teams to produce compelling assets across email, web, social, paid media, and events.
• Monitor and analyze campaign performance metrics (MQLs, pipeline, conversion rates, ROI), and make data-driven optimizations.
• Own campaign reporting and stakeholder communication, including performance recaps and insights.
• Support the integration of campaigns into ABM and sales enablement programs when applicable.
• Manage budgets, vendor relationships, and internal resources related to campaign delivery.

Marketing Campaign Lead – Core

Communications

• Develop and implement communication strategies to inform, educate and engage colleagues, customers and partners across the country
• Support CDW’s growth in the Quebec market and ensure compliance with Bill 96
• Develop ongoing communication programs and key messages across multiple platforms
• Oversee translation of organization-wide content and ensure consistency with brand voice
• Manage relationships with agencies and third-party service providers, and collaborate effectively with internal stakeholders, including leadership and senior management
• Support the ongoing updating and maintenance of brand and product content on the intranet, e-commerce site and corporate website
• Ensure regular updates of branded content across various platforms
• Provide additional support for marketing activities and regional events as needed

Bilingual Marketing Communications Specialist – 12-month contract

Solutions Engineer

• Lead discovery to translate business outcomes into technical requirements and reference architectures for AI/HPC platforms (GPU clusters, distributed training, model serving, orchestration).
• Design scalable compute using leading GPU technologies; specify low-latency fabrics (InfiniBand, RoCE) and high-performance storage (e.g., NVMe, parallel file systems).
• Define security, resilience, data-management, and cost-optimization patterns; document assumptions and trade-offs.
• Build solution designs, sizing guidance, diagrams, and BOMs with clear scope boundaries and delivery alignment.
• Support proposals, statements of work, and risk identification; ensure feasibility with delivery leadership.
• Present technical content to diverse audiences (engineers to executives) and handle deep-dive Q&A.
• Act as a trusted advisor on workload placement, performance tuning considerations, and modernization paths.
• Partner with account managers to qualify opportunities and position the right mix of products, professional services, and managed services.
• Coordinate architecture validation with key vendors; stay current on roadmaps affecting AI/HPC platform choices.
• Collaborate with professional services and project management so designs are deployable and milestones are clear.
• Contribute reusable assets (templates, calculators, patterns) and improve architecture quality through peer reviews.
• Advocate for accurate opportunity data and case hygiene to support forecasting and delivery planning.

Senior Field Solutions Architect, AI/HPC

• Own and evolve reference architectures and blueprints for AI/HPC platforms
• Frame executive decisions and trade-offs for large programs
• Provide structured feedback that influences partner roadmaps and internal services offerings
• Coach Senior/Intermediate FSAs on discovery depth
• Represent the organization in high-visibility briefings and technical events
• Partner with delivery leadership to ensure designs are deployable at scale