Staff Support Specialist
Stride, Inc.
Inbound Customer Service Representative
CCC Intelligent Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • Iowa, South Dakota • 🇺🇸 United States
Visit company websiteSalary
💰 $19 per hour
Job Level
Junior
About the role
- Assist medical providers, patients, and billing services by answering inbound calls
- Provide clear, helpful information about services and claims
- Log data into proprietary medical bill review system
- Maintain a professional work environment free of distractions
Requirements
- 1-2 years prior inbound call center customer service experience required
- Excellent verbal and written communication skills
- Attention to detail
- High school diploma or equivalent
- Strong technical aptitude
- Proven ability to manage high-volume inbound calls
Benefits
- Medical, dental, vision insurance
- Retirement with employer matching
- Internet stipend
- Paid time off
- Annual bonus up to 7%
- Monthly incentives up to $300
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
verbal communicationwritten communicationattention to detailcustomer serviceprofessionalismtechnical aptitudecall management
Certifications
high school diplomaequivalent
