CCC Intelligent Solutions

Cloud Engineer

• Design, implement, and maintain secure, scalable Azure cloud infrastructure supporting enterprise applications and customer-facing platforms.
• Build and manage Azure services including Virtual Networks, AKS, Azure App Services, Azure Functions, Storage, Key Vault, SQL Database, Cosmos DB, and other core platform services.
• Implement infrastructure-as-code solutions using Terraform, Bicep, ARM templates, or similar technologies.
• Drive cloud architecture improvements focused on scalability, resiliency, performance, and cost optimization.
• Develop automated provisioning, deployment, and operational workflows.
• Enhance CI/CD pipelines and deployment automation using Azure DevOps, GitHub Actions, or similar platforms.
• Improve developer productivity through self-service infrastructure and platform capabilities.
• Establish infrastructure standards, reusable modules, and engineering best practices.
• Design and implement monitoring, alerting, logging, and observability solutions.
• Partner with Security Engineering to implement cloud security controls, compliance requirements, and governance standards.
• Support incident response, root cause analysis, problem management, and service restoration activities.
• Drive proactive reliability improvements and continuous operational excellence.
• Lead complex cloud infrastructure initiatives with minimal supervision.
• Evaluate emerging technologies and recommend improvements to platform architecture.
• Mentor engineers and provide technical guidance across teams.
• Partner with Engineering, Product, Architecture, Security, and Operations teams to deliver business outcomes.
• Communicate technical concepts effectively to both technical and non-technical stakeholders.

Senior Cloud Engineer – Azure

Director

• Lead the centralized analytics and data governance function within Revenue Operations
• Own the analytics foundation that enables consistent performance visibility and stronger forecast accuracy
• Set analytics strategy, data governance standards, and team operating rhythms
• Build a high-performing organization across data engineering, analytics, and business intelligence
• Partner with Sales, Client Success, Marketing, Revenue Systems, Finance, Strategy, and Enterprise Technology
• Lead the Revenue Analytics function as the source of truth for revenue and customer performance data
• Set the strategy for building a unified, governed analytics layer
• Lead the data engineering function responsible for building and maintaining data pipelines
• Own the data governance framework for commercial analytics
• Lead the development of dashboards, performance analytics, and standardized reporting
• Build and develop a strong analytics organization, creating clear standards and growth opportunities

Senior Director, Revenue Analytics

Financial Planning and Analysis

• Lead and support end-to-end process improvement initiatives across order processing, billing, commissions, and related Financial Operations workflows.
• Identify opportunities to simplify processes, eliminate manual effort, improve controls, and increase scalability.
• Facilitate process mapping, future-state design, and operational readiness activities for strategic initiatives.
• Partner with business and technology teams to support Salesforce, Billing Platform, CaptivateIQ, and other Financial Operations initiatives.
• Define business requirements and collaborate with IT to design and implement technology-enabled solutions.
• Develop and maintain productivity metrics, operational scorecards, dashboards, and KPI reporting across Financial Operations teams.
• Analyze workload, capacity, cycle times, service levels, and operational trends to identify opportunities for improvement.
• Support automation initiatives that improve efficiency, accuracy, and employee experience.
• Drive a culture of continuous improvement through data-driven problem solving and operational excellence practices.
• Support SOX compliance, audit activities, and process documentation efforts.

Senior Financial Operations Analyst

Backend Engineer

• Database Engineering & Modernization (60%)
• Stored procedure refactoring: Analyze, optimize, and decompose complex stored procedures into smaller, testable, well-documented units
• Performance engineering: Query tuning, indexing strategy, execution plan analysis, optimizing data access patterns
• Schema evolution: Design backward-compatible schema changes with safe rollout/rollback patterns
• Migration seams: Create facades, wrappers, and anti-corruption layers around stored procedures to enable gradual extraction of business logic into services
• Legacy .NET Modernization (30%)
• Refactor .NET Framework code supporting DPS workflows into maintainable, testable modules
• Implement strangler fig patterns to incrementally move logic from database service layer while maintaining production stability
• Build domain-aligned modules/services with clear contracts that enable the Domain & Services Squad to extract capabilities
• Establish patterns for dependency injection, observability, and error handling in established .NET codebases
• Operational Excellence (10%)
• Implement performance baselines, regression detection, and alerting for data-intensive workflows
• Participate in incident response for data/performance-related production issues
• Create diagnostic tooling and runbooks to reduce time-to-resolution
• Collaborate with SRE/DevOps on deployment safety (blue/green, feature flags, canary releases for schema changes)

Senior Backend Engineer – DPS Core, Data Engine Squad

Manager

• Responsible for selling the complete line of CCC products and related services to both customers and prospects.
• Manage personal business expenses within company approved guidelines.
• Maintain proficiency on CCC’s complete product suite to effectively articulate its value, provide technical assistance and maintain high levels of customer satisfaction.
• Work with sales management to create annual revenue forecasts and expense budgets for assigned territory.
• Implement required sales process and maintain proficiency in Salesforce (CRM) maintenance including activity tracking, pipeline management and capturing competitive intel.
• Analyze industry trends, understand the competitive landscape, and generate plans to achieve sales objectives.
• Develop Regional MSO sales plans that are consistent with short-range and long-range objectives.
• Support the Automotive Service Group’s National Account Team as they develop and execute on account plans.
• Collaborate with Client Solution Advisor (CSA) and Inside Sales Representative (ISR) to maximize revenue growth and drive customer retention.
• Assist with customer retention efforts to achieve overall revenue growth initiatives.
• Attend trade shows, conventions, and association meetings.

Regional Business Manager

• Ability to understand the architecture and create technical design of application components.
• Hands on technical development of complex application features, both frontend and backend.
• Ensure code quality and ensure testing guidelines are met.
• Strong understanding of Java best practices, system scalability, and performance tuning.
• Ability to look beyond the status quo and identify areas of constant change / improvements.
• Ensure on-time delivery of software components to production, within their responsibilities.
• Collaborate with product stakeholders to identify functional and non-functional requirements.
• Showcase strong technical expertise and understand and follow best practices, procedures, and techniques.
• Participate in open, frank discussions, especially in technical matters.
• Work with Quality Assurance and Product Owner teams to ensure that software products meet functional and non-functional requirements.
• Present and defend architectural, design, and technical choices to internal audiences.
• Resolve production defects and issues.
• Develop detailed technical analysis and design specifications based on functional requirements.
• Create and execute integration level test plans.
• Participate in and lead functional and technical specification reviews.

Java Software Engineer

Auditor

• Complete assigned audits at automotive repair facilities in accordance with OEM and manufacturer guidelines, based on site availability and scheduling
• Complete monthly vehicle inventory at dealerships by the assigned deadline, which offers flexibility to determine when work is completed
• Conduct required visual inspections while accurately documenting vehicle and audit information.
• Ensure timely, accurate data is submitted to support our audit programs, reporting, and automotive market valuation
• Work independently while meeting quality standards and assigned deadlines

Vehicle Inventory Representative, Auditor

• Complete assigned audits at automotive repair facilities in accordance with OEM and manufacturer guidelines, based on site availability and scheduling
• Complete monthly vehicle inventory at dealerships by the assigned deadline, which offers flexibility to determine when work is completed
• Conduct required visual inspections while accurately documenting vehicle and audit information
• Ensure timely, accurate data is submitted to support our audit programs, reporting, and automotive market valuation
• Work independently while meeting quality standards and assigned deadlines

Strategy

• Partner with the Sr. Director of Strategy to manage and enable CCC’s corporate strategy agenda in support of senior leadership
• Support the annual strategic planning process, including management of cross-functional inputs and processes, thought partnership for leaders, and synthesis into a cohesive plan
• Lead market and competitive assessments across CCC's priority segments, translating findings into actionable insight and recommendations for senior leadership
• Research market and technology trends to develop proactive strategies for growth
• Own end-to-end execution of high-priority strategy projects — scoping, structuring, analyzing, and delivering recommendations to senior stakeholders
• Lead cross-functional workstreams spanning Product, GTM, Finance, and Operations, managing timelines, milestones, and outputs
• Support the Sr. Director of Strategy in developing CCC’s partnership and M&A strategy, including building the analytical and research foundation for prioritization and decision-making
• Conduct strategic assessments of partnership and M&A opportunities, including market sizing, competitive positioning, and strategic fit analysis

Director, Corporate Strategy

Full-stack Engineer

• Sr. Software Engineers for various and unanticipated worksites throughout the U.S. (HQ: Chicago, IL).
• Analyze, research, develop and test software applications.
• Research and correct complex defects.
• Research technical solutions to business problems.
• Participate in and lead functional and technical specification reviews.
• Participate in creating and executing integration level test plans.
• Develop detailed technical analysis and design specifications based on functional requirements.

Senior Software Engineer

• Develop new software and web applications
• Support applications under development and customize current applications
• Prepare documentation on development activity for code reviews
• Assist with tracking performance metrics
• Develop the software update process for existing applications
• Maintain knowledge of the technological developments within the industry
• Monitor and evaluate competitive applications and products
• Review literature, patents, and current practices relevant to the solution of assigned projects
• Work with the Quality Assurance team to determine if applications fit specification and technical requirements
• Maintain knowledge of software engineering methodologies, concepts, and skills.

Software Engineer

Data Engineer

• Senior Data Engineers for various and unanticipated worksites throughout the U.S. (HQ: Chicago, IL).
• Develop large scale end to end data pipeline applications, covering multiple data sources spread across data center and AWS cloud.
• Use developed software applications to locate and analyze source data; create data flows to extract, profile, and store ingested data; define and build data cleansing and imputation; map to a common data model; transform to satisfy business rules and statistical computations; and validate data content.
• Produce software data building blocks, data models, and data flows, such as dimensional data, data feeds, dashboard reporting, and data science research and exploration.
• Produce automated software tests of data flow components and for data content quality.
• Automate orchestration and error handling for use by production operation teams.
• Provide technical expertise to diagnose errors from production support teams.
• Guide junior team members in performance tuning applications in distributed computing environments.
• Perform root cause analysis on all data and processes and identify opportunities for improvement.
• Develop metadata-driven and fully parameterized data processing tools.
• Mentor junior engineers.