Senior Financial Operations Analyst

CCC Intelligent Solutions

Senior Financial Operations Analyst driving process excellence and analytics for a leading cloud platform in insurance. Focused on order-to-cash optimization, process automation, and operational analytics.

Posted 7/7/2026full-timeChicago • Illinois • 🇺🇸 United StatesSenior💰 $78,555 - $95,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead and support end-to-end process improvement initiatives across order processing, billing, commissions, and related Financial Operations workflows.
Identify opportunities to simplify processes, eliminate manual effort, improve controls, and increase scalability.
Facilitate process mapping, future-state design, and operational readiness activities for strategic initiatives.
Partner with business and technology teams to support Salesforce, Billing Platform, CaptivateIQ, and other Financial Operations initiatives.
Define business requirements and collaborate with IT to design and implement technology-enabled solutions.
Develop and maintain productivity metrics, operational scorecards, dashboards, and KPI reporting across Financial Operations teams.
Analyze workload, capacity, cycle times, service levels, and operational trends to identify opportunities for improvement.
Support automation initiatives that improve efficiency, accuracy, and employee experience.
Drive a culture of continuous improvement through data-driven problem solving and operational excellence practices.
Support SOX compliance, audit activities, and process documentation efforts.

Requirements

What you’ll need

Bachelor's degree in business, Finance, Accounting, Information Systems, or related field.
5+ years of experience in Financial Operations, Revenue Operations, Business Operations, Process Improvement, or a related discipline.
Experience working with Salesforce or comparable CRM platforms.
Demonstrated success leading process improvement initiatives and cross-functional projects.
Strong analytical, problem-solving, communication, and stakeholder management skills.
Preferred Experience with Billing Platforms, ERP systems, CaptivateIQ, or Order-to-Cash processes.
Lean Six Sigma certification (Yellow Belt, Green Belt, or higher).
Experience supporting system implementations, integrations, or business transformation initiatives.
Knowledge of SOX controls, audit processes, or operational governance.
Experience with Power BI, Copilot, AI-enabled analytics tools, or advanced Excel reporting.

Benefits

Comp & perks

401K Match
Paid time off
Annual Incentive Plan
Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Process MappingOperational ReadinessKPI ReportingAutomation InitiativesOrder-to-Cash ProcessesAudit ProcessesCapacity AnalysisCycle Time AnalysisService Level AnalysisBusiness Transformation

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsStakeholder Management

Certifications

Lean Six Sigma Yellow BeltLean Six Sigma Green Belt