Caris Life Sciences

Director

• Meet or exceed company's direct sales revenue targets.
• Develop regional sales strategy to deliver against direct sales revenue objectives.
• Establish senior level relationships within key accounts.
• Successfully build, train and manage a sales team to meet and exceed volume and revenue objectives.
• Provide consistent marketplace feedback to support development of sales strategy that achieves revenue and volume objectives.
• Provide regular visibility for management and staff on industry trends, best practices, and competitive insights.
• Build and foster strong cross-functional internal relationships to facilitate efficient processes for product development, pipeline management, compensation plans, sales reporting, and revenue forecasting.
• Maintain accurate and timely communication with Area Vice President of Oncology Sales regarding all relevant regional information regarding revenue and advertiser relationships.
• Analyze business opportunities and develop strategic sales plans for assigned territory.
• Develop and maintain strong relationships with new and existing clients.
• Advises Senior Management Team on relevant client or market concerns.
• Develops and maintains "Core" knowledge of competitive products, services, technology solutions, and reimbursement/billing issues.
• Maintain all assigned company assets including laptop computer, PDA, etc.
• Submit all necessary paperwork, including travel itineraries, trip reports, activity reports, monthly reports, expenses, and service reports, as required, accurately and in a timely manner.
• Demonstrates "Core" level knowledge of oncology, technology solutions and competitive strategies through the use of company resources, on the job training, in house literature, marketing material, and sales brochures.
• Meet all assigned targets and goals set by management.
• Provide meeting and trade show support as required.
• Supports physicians with the complexity of the ordering and interpretation of the CMI platform, and QC report quality/accuracy which may require access to detailed protected health information (PHI).

Regional Business Director – Central North

Manager

• Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction.
• Execute customer retention strategies to maintain and grow existing accounts.
• Build and maintain value-based relationships with current customers, driving increased utilization of products and services.
• Maintain frequent communication with teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices.
• Accurately document customer interactions, updates, and value-based activities in the CRM.
• Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions.
• Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction.
• Maintain assigned company equipment and assets.
• Submit required reports and documentation accurately and on time.
• Meet or exceed assigned performance goals.
• Support meetings, conferences, and trade shows as needed.
• Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI.
• Maintain a primary focus on case management.

Oncology Case Manager

• Develop and execute regional and national commercial strategies to drive MI Clarity adoption, utilization, and market penetration.
• Build, lead, coach, and develop a high-performing team of Account Executives.
• Establish a culture of accountability, urgency, customer focus, and execution excellence.
• Drive new account acquisition and account expansion within oncology, pathology, breast surgery, and integrated delivery networks.
• Identify, prioritize, and pursue high-value market opportunities and strategic accounts.
• Develop go-to-market strategies that accelerate adoption within community oncology practices, academic medical centers, and health systems.
• Build and maintain executive-level relationships within key accounts and healthcare systems.
• Engage oncology leadership, pathology leadership, breast program directors, and C-suite stakeholders.
• Collaborate with pathologists and operational stakeholders to optimize tissue access and workflow integration.
• Lead strategic discussions related to value-based care, clinical utility, and personalized treatment planning.
• Maintain advanced knowledge of breast cancer treatment pathways, prognostic and predictive testing, molecular diagnostics, digital pathology, AI-driven technologies, and oncology reimbursement dynamics.
• Coach teams on effective clinical selling and evidence-based customer engagement.
• Ensure field teams effectively communicate clinical data, validation studies, and differentiation from competing assays.
• Recruit, onboard, train, and mentor top commercial talent.
• Conduct regular field coaching, business reviews, pipeline management, forecasting, and performance development activities.
• Establish clear territory expectations, KPIs, and performance goals.
• Foster collaboration and alignment across field teams and internal stakeholders.
• Support product launch initiatives, messaging refinement, and field readiness programs.
• Provide marketplace feedback and competitive intelligence to Commercial Leadership and Marketing teams.
• Provide field insights that inform marketing strategy, customer engagement models, and future product development.
• Ensure accurate forecasting, CRM utilization, reporting, and territory analytics.
• Maintain compliance with all company policies, industry regulations, and healthcare compliance standards.
• Support meetings, conferences, advisory boards, and trade shows as required.
• Partner cross-functionally with Medical Affairs, Marketing, Operations, Pathology, Market Access, and Executive Leadership teams to support commercial success.

Regional Business Director – MI Clarity

• Identify and pursue strategic opportunities for IHC and NGS based diagnostic programs for targeted therapies and immuno-oncology agents.
• Serve as the strategic thought partner to senior executives and R D leadership at biopharma companies, fostering trust, strategic, and scientific alignment.
• Serve as the BD lead managing diagnostic partnerships from early-stage evaluation through deal closing.
• Define partnership value propositions by integrating our scientific strengths with the commercial needs of biopharma customers.
• Oversee implementation of joint go-to-market plans, ensuring alignment on launch timing, geographies, messaging, and field deployment.
• Help strengthen external materials that clearly communicate the value of our diagnostic offerings to clinicians, KOLs, and payers.
• Lead diagnostic partnerships and act as a key escalation point, ensuring consistent communication between internal stakeholders and partner organizations.

Director – Diagnostics Partnering

• Serve as the primary liaison between Kaiser physicians, pathology staff, and internal Caris teams to ensure timely and accurate communication regarding cases, testing, and account-related inquiries.
• Respond promptly to customer requests, inquiries, and concerns while maintaining a high level of customer service and professionalism.
• Develop and maintain strong relationships with oncology and pathology stakeholders through regular virtual and in-person interactions to support account growth and testing utilization.
• Coordinate and communicate case status updates, including active case tracking, delay notifications, and resolution of outstanding issues.
• Review case information, signed-out reports, discrepancy reports, and other clinical documentation to identify and resolve data integrity concerns.
• Monitor designated testing and biomarker reports to ensure appropriate case completion and follow-up.
• Collaborate with internal teams to escalate, troubleshoot, and resolve customer concerns that impact service delivery or customer satisfaction.
• Support physician onboarding activities, including processing new ordering physician requests, coordinating account setup, and facilitating access to Caris platforms and resources.
• Maintain accurate physician, pathology, and account contact information across Salesforce, Microsoft Teams, and other company systems.
• Request and manage customer portal access and support user account maintenance activities.
• Execute onboarding workflows, first-time order processes, and introductory communication programs for new physician users.
• Maintain workflow adherence from order receipt through post-report delivery and collaborate with cross-functional teams to support operational excellence.
• Assist physicians and account stakeholders with questions related to Caris products, services, reports, and molecular profiling solutions in accordance with company policies and procedures.
• Develop and maintain working knowledge of Caris products, technology platforms, reimbursement processes, billing practices, and molecular testing services.
• Ensure timely completion of required reports, documentation, expense submissions, and administrative responsibilities.
• Support customer meetings, educational programs, conferences, and trade shows as needed.
• Maintain assigned company equipment and assets in accordance with company policies.
• Meet or exceed established performance goals and account management objectives.

Account Executive

• Educate healthcare providers and care teams on the clinical utility, prognostic value, and evidence supporting MI Clarity, including its ability to identify both early and late distant recurrence risk in eligible breast cancer patients.
• Present clinical data, validation studies, and evidence-based insights, while explaining the differentiation of AI-driven pathology analysis from traditional genomic and molecular assays.
• Conduct in-person and virtual educational programs and lead consultative, evidence-based discussions on risk stratification, treatment planning, extended endocrine therapy considerations, and opportunities to reduce overtreatment and undertreatment.
• Position MI Clarity as a clinical decision-support tool that optimizes patient care, addressing questions related to assay performance, patient selection, workflow integration, turnaround time, and clinical interpretation.
• Develop and execute strategic territory and account plans to drive awareness, adoption, and utilization of MI Clarity.
• Build and maintain relationships with key stakeholders, including medical oncologists, breast surgeons, pathologists, advanced practice providers, nurse navigators, health system administrators, and other clinical decision-makers.
• Identify and engage key opinion leaders, decision-makers, and clinical champions within target accounts to support adoption and long-term utilization.
• Support implementation of testing workflows and operational integration within healthcare systems and clinical practices.
• Analyze territory and account performance data to identify growth opportunities, monitor utilization and adoption trends, and develop targeted engagement strategies.
• Maintain accurate CRM documentation, forecasting, and account activity records.
• Collaborate cross-functionally with Medical Affairs, Marketing, Operations, Customer Support, and other internal teams to support customer success and business objectives.
• Ensure all activities are conducted in compliance with company policies, healthcare regulations, and industry standards, maintaining accurate, balanced, and approved clinical and promotional communications.

• The Account Executive – MI Clarity is responsible for driving awareness, adoption, and utilization of MI Clarity, an AI-powered prognostic assay designed to assess both early and late distant recurrence risk in postmenopausal patients with HR-positive/HER2-negative, node-negative early-stage breast cancer.
• Partner with oncologists, breast surgeons, pathologists, nurse navigators, and healthcare systems to educate stakeholders on the clinical value of the test.
• Integrate the assay into clinical workflows and increase appropriate utilization.
• Educate healthcare providers and care teams on the clinical utility, prognostic value, and evidence supporting MI Clarity.
• Present clinical data, validation studies, and evidence-based insights.
• Conduct in-person and virtual educational programs.
• Develop and execute strategic territory and account plans to drive awareness, adoption, and utilization of MI Clarity.
• Analyze territory and account performance data to identify growth opportunities.

• Educate healthcare providers and care teams on the clinical utility, prognostic value, and evidence supporting MI Clarity.
• Present clinical data, validation studies, and evidence-based insights.
• Conduct in-person and virtual educational programs and lead consultative discussions on risk stratification and treatment planning.
• Position MI Clarity as a clinical decision-support tool that optimizes patient care.
• Develop and execute strategic territory and account plans.
• Build and maintain relationships with key stakeholders, including medical oncologists, breast surgeons, and pathologists.
• Identify and engage key opinion leaders within target accounts.
• Support implementation of testing workflows and operational integration.
• Analyze territory performance data to identify growth opportunities.

• Educate healthcare providers and care teams on the clinical utility, prognostic value, and evidence supporting MI Clarity.
• Present clinical data, validation studies, and evidence-based insights.
• Conduct in-person and virtual educational programs.
• Position MI Clarity as a clinical decision-support tool that optimizes patient care.
• Develop and execute strategic territory and account plans.
• Build and maintain relationships with key stakeholders in the healthcare system.
• Identify and engage key opinion leaders within target accounts.
• Support implementation of testing workflows within healthcare systems.
• Analyze territory and account performance data.
• Maintain accurate CRM documentation, forecasting, and account activity records.
• Collaborate cross-functionally with Medical Affairs, Marketing, Operations, Customer Support, and other internal teams.
• Ensure compliance with company policies, healthcare regulations, and industry standards.

• Educate healthcare providers and care teams on the clinical utility, prognostic value, and evidence supporting MI Clarity.
• Present clinical data, validation studies, and evidence-based insights.
• Conduct in-person and virtual educational programs and lead consultative, evidence-based discussions.
• Position MI Clarity as a clinical decision-support tool that optimizes patient care.
• Develop and execute strategic territory and account plans to drive awareness, adoption, and utilization of MI Clarity.
• Build and maintain relationships with key stakeholders.
• Identify and engage key opinion leaders, decision-makers, and clinical champions within target accounts.
• Support implementation of testing workflows and operational integration within healthcare systems and clinical practices.
• Analyze territory and account performance data to identify growth opportunities.
• Maintain accurate CRM documentation, forecasting, and account activity records.
• Collaborate cross-functionally with internal teams to support customer success and business objectives.

Regional Business Director – Central North

Oncology Case Manager

Oncology Case Manager

Regional Business Director – MI Clarity

Director – Diagnostics Partnering

Oncology Case Manager

Account Executive

Account Executive

Account Executive

Account Executive

Account Executive

Account Executive

Account Executive

Account Executive

Account Executive, MI Clarity