Caris Life Sciences

Accounts Receivable

• Review insurance denials and take appropriate action
• Check claims status via phone or portal
• Submit Medical Records upon request and follow up on submission
• Submit HCFA’s claims to insurance companies that do not accept electronic claims
• Submit Retros authorization
• Work closely with insurance companies to resolve claims disputes
• Identify and resolve billing errors and implement processes to prevent future issues
• Utilize payor portals to gather claims status information
• Ensure billing practices comply with HIPAA, CMS guidelines and payor specific policies
• Communicate with insurance companies daily

Accounts Receivable Associate

Business Development Rep

• The Caris BBD team continues to grow with the expansion of its business portfolio partnerships with biotechnologies, pharmaceuticals, and healthcare partners.
• BBD is seeking a senior business development professional to join its team as a valuable contributor to the team.
• This leader is expected to leverage their acquired experience and expertise, including a deep knowledge of genomics, diagnostics, data, and/or the drug development continuum including early research, development, medical and commercialization and, along with a substantial set of pharmaceutical industry business contacts to build robust business channels.
• The ideal candidate will harness their scientific and business acumen and work with cross-functional teams across the organization internally and externally with business partners to promote the Caris BBD business portfolio.
• The incumbent will leverage their business network and connections, as well as expertise, to target partners.
• The BBD lead will be expected to learn the company’s products/solutions, and work with current and prospective partners to meet their needs through delivery of Caris’ solutions or tailored customization of products.
• In addition, the incumbent will be responsible for generating leads, developing presentations and proposals, negotiating terms, supporting contracting processes and managing existing and prospective partner relationships.
• The BBD lead will help drive and develop relationships with existing and prospective partners to maximize revenue and collaboration opportunities, all while working with internal cross-functional stakeholders and team members such as Caris’ molecular science, laboratory, bioinformatics, technology, pathology, legal and medical affairs teams.

Senior Director – Biopharma Business Development Lead

Operations

• Own and manage the end-to-end lifecycle of assigned cases, ensuring accuracy, completeness, and timely progression
• Review and verify test orders and documentation; resolve discrepancies proactively
• Coordinate with providers, clinic staff, pathology teams, and internal teams
• Monitor case status and implement corrective actions
• Maintain a primary focus on case management excellence across the full lifecycle
• Proactively resolve issues impacting case quality, turnaround time, or provider experience
• Maintain audit-ready documentation
• Share operational insights and best practices to improve execution and consistency
• Drive improvements in turnaround time, documentation completeness, and case quality

Embedded Operations Manager

• Own and manage the end-to-end lifecycle of assigned cases
• Review and verify test orders and documentation
• Coordinate with providers and clinic staff
• Monitor case status and implement corrective actions
• Proactively resolve issues impacting case quality

Clinical Research

• Leads support activities related to conducting clinical research studies
• Ensures POA coverage teams are equipped with necessary information
• Conducts site facing presentations introducing study opportunities
• Develops and deploys strategy to meet recruitment targets for investigative sites
• Responsible for project plans to onboard study sites
• Drives associated contracting processes
• Responsible for overall project plans, project management and implementation
• Communicates status across all stakeholders
• Participates in contract review process
• Applies effective project management principles
• Responsible for routine internal status reporting
• Able to manage multiple assignments/projects simultaneously

Clinical Research Program Manager

Product Manager

• Meet or exceed company's direct liquid product sales volume and revenue targets
• Develop area liquid product sales strategy to deliver against direct sales volume and revenue objectives
• Establish senior level relationships within key accounts
• Successfully build, train and manage a sales team to meet and exceed revenue objectives
• Provide consistent marketplace feedback to support development of sales strategy that achieves volume and revenue objectives
• Provide regular visibility for management and staff on industry trends, best practices, and competitive insights
• Build and foster strong cross-functional internal relationships to facilitate efficient processes for product development, pipeline management, compensation plans, sales reporting, and volume/revenue forecasting
• Maintain accurate and timely communication with VP, Liquid Product Management regarding all relevant regional information regarding revenue and advertiser relationships
• Sells Liquid Product services and technology to physicians
• Provides business solutions to physicians in the practice setting
• Analyze business opportunities and develop strategic sales plans for assigned territory
• Develop and maintain strong relationships with new and existing clients
• Utilize understanding of and experience discussing the healthcare payer environment and its impact on physicians and ancillary providers
• Negotiate sales contracts, which must be approved by the Senior Vice President prior to implementation
• Advises Senior Management Team on relevant client or market concerns
• Develops and maintains "Core" knowledge of competitive products, services, technology solutions, and reimbursement/billing issues
• Provides necessary and appropriate post-sales service to accounts, utilizing each opportunity to discover and pursue additional business
• Establish and maintain open lines of communication with key personnel in assigned accounts as related to support on-going issues (i.e., installations, upgrades, persistent problems)
• Escalate support issues when customer satisfaction is jeopardized
• Maintain all assigned company assets including laptop computer, PDA, etc.
• Submit all necessary paperwork, including travel itineraries, trip reports, activity reports, monthly reports, expenses, and service reports, as required, accurately and in a timely manner
• Demonstrates "Core" level knowledge of oncology, technology solutions and competitive strategies through the use of company resources, on the job training, in-house literature, marketing material, and sales brochures
• Meet all assigned targets and goals set by management
• Provide meeting and trade show support as required
• Supports physicians with the complexity of the ordering and interpretation of the CMI platform, and QC report quality/accuracy which may require access to detailed protected health information (PHI)
• Engages with on-site hospital billing department to follow-up on specific claim details to support proper hospital payment, as appropriate
• Perform other related duties as assigned.

Head Liquid Product Management

• Conduct comprehensive end-to-end workflow mapping across product stages and departments internal and external vendors; support the development and maintenance of SOPs, performance standards, and best practices.
• Design standard work documentation, scalable processes, and workflow models to support sustainable growth and operational consistency for both internal and client engagements.
• Serve as the central point of coordination for key internal stakeholders, Marketing, Operations, Lab, Customer Support, Regulatory, and Compliance teams to ensure alignment, timely decision-making, and disciplined execution.
• Engage in vendor relationships and external stakeholder engagements, ensuring deliverables, compliance requirements, and operational standards are met. Includes all factors to ensure a best-in-class patient experience (kitting, ordering, reporting).
• Architect standardized, scalable processes and workflow models that support product launches, sustainable growth, operational consistency, and high-quality client engagement.
• Lead Lean and Six Sigma–based process improvement initiatives to eliminate waste, reduce variation, improve cycle time, enhance quality, and elevate customer experience across the enterprise.
• Define KPIs and reporting frameworks to track product launch success and operational performance; proactively identify risks, ensure regulatory compliance, and provide executive-level reporting and post-launch assessments.

Director, Enterprise Operational Excellence – Multi-Cancer Early Detection

Account Executive

• Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education.
• Analyze territory opportunities and develop strategic sales plans to achieve growth objectives.
• Meet or exceed assigned revenue, activity, and performance targets.
• Build and maintain strong customer relationships through consistent in-person engagement.
• Ensure a seamless customer experience across the full order lifecycle.
• Maintain open communication with key account stakeholders and escalate issues when satisfaction is at risk.
• Collaborate with Client Services, Regional Business Directors, and Commercial Leadership.

Oncology Account Executive

Translator

• Composes scientific and technical documents throughout the product development process through collaboration with cross-functional teams including Product Development, Bioinformatics/Statisticians, Molecular Operations, QA, and RA.
• Support analytical verification and validation (V&V) studies for oncology-focused IVD assays: Contribute to study design and sample planning.
• Draft and review V&V protocols and reports.
• Ensure scientific rigor in data interpretation for analytical performance metrics (e.g., LoD, specificity, precision)
• Translate complex scientific rationale into clear guidance for execution teams.
• Participate in cross-functional risk assessments (e.g., FMEA), design reviews and contribute to design control deliverables including design inputs, outputs and traceability.
• Collaborate with Regulatory Affairs to prepare and review regulatory submissions (e.g., FDA 510(k), PMA, EUA, IVDR), including pre- and post-market documents.
• Extract, synthesize, and format study results for inclusion in regulatory submission documents.
• Ensure compliance with applicable regulations including FDA 21 CFR Part 820, ISO 13485, IVDR, and country-specific requirements.
• Stay up to date with evolving oncology biomarkers, therapeutic targets, and regulatory guidance relevant to oncology diagnostics and companion diagnostics (CDx).

Translational Scientist

• Composes scientific and technical documents throughout the product development process through collaboration with cross-functional teams including Product Development, Bioinformatics/Statisticians, Molecular Operations, QA, and RA.
• Support validation studies for LDT assays: Contribute to study design and sample planning.
• Draft and review validation plans and reports.
• Ensure scientific rigor in data interpretation for analytical performance metrics (e.g., LoD, specificity, precision).
• Translate complex scientific rationale into clear guidance for execution teams.
• Participate in cross-functional risk assessments (e.g., FMEA), design reviews and contribute to design control deliverables including design inputs, outputs and traceability.
• Extract, synthesize, and format study results for inclusion in validation reports documents.
• Ensure compliance with applicable regulations including CAP/CLIA, ISO15189, ISO 22367 and state-specific requirements.
• Stay up to date with evolving biomarkers, therapeutic targets, and regulatory guidance relevant to oncology diagnostics and LDTs.
• Periodically support validation studies for IVD as needed.

Translational Scientist – LDT

Director

• Own and manage executive-level relationships within strategic accounts, including CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leadership, and health system administrators.
• Develop, execute, and maintain enterprise-level account strategies spanning surgical workflows, pathology operations, and oncology care delivery.
• Identify opportunities to integrate Caris molecular profiling and precision oncology solutions into clinical pathways, institutional standards of care, and system-wide protocols.
• Lead Quarterly Business Reviews (QBRs) focused on performance, utilization trends, outcomes, and future growth initiatives.
• Analyze account- and regional-level data to identify growth opportunities, adoption barriers, and productivity gaps.
• Serve as a strategic partner to Regional Business Directors by aligning enterprise priorities with regional planning, prioritization, and tactical execution.
• Provide indirect leadership, mentorship, and subject matter expertise to Oncology Account Executives, Oncology Case Managers, and supporting field roles.
• Serve as the primary project owner for strategic initiatives, including complex account onboarding, precision medicine program launches, pathology-driven initiatives, workflow optimization, EMR integrations, and service improvements.
• Coordinate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing to ensure successful delivery of enterprise initiatives.
• Define project scope, timelines, deliverables, and success metrics; track progress using CRM and project management tools.
• Support new business development and account expansion by assisting with complex deal strategy, value positioning, and navigation of institutional decision-making processes.
• Serve as a senior escalation point for strategic accounts and ensure alignment between customer expectations and Caris operational performance.
• Represent Caris Life Sciences at the highest levels of customer leadership as a long-term precision medicine partner.

Director – Strategic Accounts

Marketing

• Defining the long-term vision, strategy, and roadmap for early cancer detection products
• Develop branding and the persona of early detection products
• Leading and mentoring cross-functional product development teams
• Conducting thorough market research and translating insights into actionable product features
• Collaborating effectively with various internal and external stakeholders
• Ensuring all product development activities adhere to relevant regulatory requirements and industry standards
• Developing direct-to-consumer strategies that drive patient awareness and action
• Partnering with patient advocacy organizations to build collaborative relationships
• Envisioning the future of early cancer detection and identifying new opportunities
• A strong understanding of relevant scientific principles and technologies

Vice President, Consumer Marketing

QA Engineer

• Responsible for creating the Design and Development Plan (DDP) for new development projects
• Create and maintain risk management file with support from cross-functional teams include risk management plan/report, hazard analysis, dFMEA, uFMEA.
• Provide mentorship, guidance and training to product development teams new to design controls and risk management processes.
• Review and approve DHF deliverables including V&V Plan/Protocol/Reports, requirements, and specifications.
• Manage deviation and issues for verification and validation activities.
• Support design reviews and design transfer activities including process validations, pFMEA and DMR.
• Support design changes and post market activities, ensuring product safety.
• Perform risk assessments for regulatory submissions.
• Participate in process improvement initiatives as necessary, performing gap analysis and risk communication.

Senior Design Quality Engineer

• Lead planning and execution of new product development and design change projects with a focus on Design Controls and Risk Management activities.
• Work effectively with cross-functional teams for the harmonization and consistency across several projects.
• Take ownership of the processes (Design Controls and Risk Management).
• Identify improvement opportunities and lead cross-functional teams to implement the process improvements.
• Provide mentorship, guidance, and training to the product development teams.
• Support the implementation of eQMS tools for design controls and risk management (eDHF).
• Lead Design Reviews with participation from the core teams.
• Provide review and approvals of DHF deliverables such as verification and validation plan, protocol/report, requirements, and specifications.
• Lead creation of risk management file with support from the cross-functional product development teams, risk management plan/report, hazard analysis, dFMEA, uFMEA.
• Maintain risk file in the post-market lifecycle phase.
• Support design transfer activities including BOM and DMR.
• Assist in regulatory inspection readiness activities and provide support during regulatory site inspections.
• Participate in process improvement initiatives as necessary, performing gap analysis.
• Perform root cause analysis, CAPA, closure of audit/inspection observations, and other QMS activities related to design controls and risk management.

Senior Staff Design Quality Engineer

Program Manager

• The Precision Oncology Program Manager (POP) within Caris Life Sciences is responsible for implementing high visibility, transformative projects for accounts that have national and strategic impact.
• POP will be responsible for providing strategic insights to clients related to operations and technical enhancements for precision oncology.
• POP deploys point-of-care solutions, data management strategies and any other projects that optimize or customize an account’s precision oncology program.
• POP managers must be detail oriented and able to execute on a project until the project is complete, including but not limited to onboarding plans, utilization monitoring and project closure.
• This role will work closely with the SAM covering each region, and many of the tasks of the role will be prioritized by the regional needs as defined by the SAMs, AVPs, and the VP Strategic Collaborations.
• The POP team will coordinate with other members of PMI, the salesforce and others on simultaneous projects, and must have the ability to work with cross functional teams and communicate thoroughly.