Cardiovascular Associates of America - CVAUSA

Manager

• Provide clinical oversight to a POD of Medical Assistants and Health Coaches managing a cardiac patient panel.
• Ensure POD execution aligns with clinical protocols, care pathways, and value-based care objectives.
• Serve as the clinical escalation point for complex cases, ensuring timely intervention and appropriate level of care.
• Monitor POD performance, workload distribution, and adherence to program requirements.
• Lead regular care planning huddles to prioritize enrollments, engagement, and program completion.
• Collaborate with cardiology, primary care, post-acute providers, and community partners to align care plans with quality measures, risk-based contracts, and patient goals.
• Deliver end-to-end clinical care management, including triage, high-risk care management, and transitional care management for complex cardiac patients.
• Perform clinical triage of patient-reported symptoms, biometric alerts, and care gaps, escalating concerns per protocol to providers or emergency services as needed.
• Proactively identify clinical deterioration to prevent avoidable emergency department visits and hospitalizations.
• Lead high-risk care management for patients with advanced cardiac disease and multiple comorbidities through ongoing assessment and care planning.
• Conduct comprehensive assessments, medication reconciliation, and individualized, goals-based care plans.
• Address barriers to care such as medication adherence, social determinants of health, and access challenges in partnership with the care team.
• Provide patient and caregiver education on disease management, symptom recognition, and self-management strategies.
• Manage Transitional Care Management (TCM) following inpatient or post-acute discharge, including timely outreach, clinical assessment, and care coordination.
• Ensure timely follow-up, medication reconciliation, and patient education to support safe transitions of care and reduce readmissions.
• Document all interventions, care plans, and assessments accurately in Care Management system and the electronic medical record.
• Support reporting and performance improvement related to cardiac quality metrics, program key performance indicators and utilization outcomes.
• Contribute to continuous improvement initiatives aimed at improving outcomes, patient experience, and total cost of care.

Registered Nurse Care Manager – Value Based Care

Operations

• Referral Management & EHR Navigation: Proactively track down and pull missing clinical documentation required for patient referrals across multiple EHR systems (NextGen, eClinicalWorks, and AthenaOne) to ensure seamless patient onboarding.
• Data & KPI Reporting: Compile, analyze, and distribute routine Key Performance Indicators (KPIs) to participating medical practices, ensuring transparency and program alignment.
• Vendor Data Oversight: Review, verify, and monitor program data provided by our third-party digital health/service vendor to ensure accuracy and quality control.
• Financial & Invoice Administration: Prepare and manage monthly invoices, tracking program expenditures and utilization accurately.
• Physician Compliance & Documentation: Assemble, organize, and distribute monthly DocuSign packets for collaborating physicians to review, sign off on, and track.

Cardiac Rehabilitation Operations Coordinator

Project Manager

• Provide project management leadership for both straightforward initiatives and complex, cross-functional research initiatives within Cardiovascular Research Solutions.
• Develop and maintain project plans, timelines, milestones, and deliverables for initiatives spanning trial startup, site onboarding, vendor implementation, and strategic research programs.
• Track progress, risks, and dependencies; proactively identify and resolve issues to keep projects on schedule.
• Support coordination across research leadership, operations, legal, finance, and external partners to ensure aligned execution.
• Assist with planning and execution of new vendor partnerships and technology implementations that support research operations.
• Organize and support research-related meetings, including sponsor meetings, internal planning sessions, weekly team meetings, and conferences.
• Manage calendars, agendas, meeting materials, action items, and follow-up communications.
• Prepare project updates, summaries, and materials for research leadership and key stakeholders.
• Contribute to initiatives designed to scale Cardiovascular Research Solutions as the network continues to grow.

Research Project Manager

Bilingual

• The Patient Service Specialist plays a vital role in ensuring a positive experience for patients within a healthcare setting
• Answer inbound calls and schedule office appointments and answer questions for new and established patients
• Engage in active listening with callers, confirming or clarifying information and diffusing anxiety, as needed
• Utilize software, databases, scripts, and tools as directed in formal training and regular coaching
• Route calls to the appropriate personnel, as needed
• Coordinate hospital consults with practice offices
• Build professional relationships with patients and other call center team members based on trust and reliability
• Understand and strive to meet or exceed contact center metrics while providing excellent consistent customer service
• Make recommendations for appointment times, providers, and locations that may better suit patient needs
• Learn about recent technologies and workflows
• Other related duties, as assigned

Bilingual Patient Service Specialist, Spanish/English

Business Development Rep

• CVAUSA is recruiting for a Vice President of CardioNexus (CVAUSA’s Affiliate Network).
• Responsible for sourcing, cultivating, and closing affiliate relationships with independent cardiology groups across target markets.
• Own the full business development lifecycle from market mapping through signed affiliate agreement.
• Partner with internal operations and clinical teams to ensure a strong early relationship and seamless handoff to integration.
• Build and manage a robust pipeline of independent cardiology group prospects across assigned geographies, with accountability for a defined annual affiliation target.
• Conduct proactive outbound outreach to practice owners, managing partners, and key physician stakeholders — by phone, in-person, and at conferences.
• Develop deep market intelligence on target groups including ownership structure, payer mix, referral patterns, competitive positioning, and strategic intent.
• Qualify prospects against CVAUSA's affiliation criteria and manage pipeline CRM discipline with rigorous stage-gate tracking.
• Lead physician-facing discovery conversations that surface practice pain points, financial goals, and long-term succession considerations.
• Collaborate with the Chief Development Officer, Chief Innovation Officer, VP of Operations and service line leads to structure affiliate economics, presenting tailored value propositions that connect practice-specific needs to CVAUSA's platform capabilities.
• Drive deal progression from initial conversation through executed affiliate agreement, navigating physician partnership dynamics and legal/contracting processes.
• Manage multiple complex deal tracks simultaneously with consistent follow-through.
• Represent CVAUSA at cardiovascular society meetings, regional conferences, and practice management forums as a visible network ambassador.
• Develop market-specific go-to-market strategies in collaboration with leadership, identifying concentrations of independent groups and referral network dynamics.
• Gather competitive intelligence on other platforms, regional health systems, and PE-backed groups actively recruiting cardiologists.

Vice President, Business Development

• Lead onboarding of new affiliated practices, including operational transition and integration into the platform
• Coordinate across internal teams (value-based care, technology, revenue cycle, clinical, and analytics) to ensure smooth implementation
• Establish standardized onboarding processes, timelines and growth plans
• Partner with affiliated practices to improve performance across key areas, including revenue cycle, patient access, and practice operations
• Track and manage performance using defined KPIs and dashboards
• Identify gaps and implement targeted improvement initiatives
• Drive utilization of company services, including CVAUSA’s NSO products, revenue cycle management, care management programs, and ancillary services
• Partner with practices to ensure services are effectively implemented and delivering measurable value
• Monitor performance and ROI of deployed services
• Serve as a primary point of contact for affiliate leadership, including physicians and administrators
• Lead regular operating reviews and performance discussions
• Build strong relationships and align stakeholders around shared goals
• Work closely with innovation, business development, clinical leadership, operations and functional leaders to create a cohesive affiliate operation.
• Provide feedback to improve platform offerings based on affiliate needs
• Support development of scalable operating models across the network

Director – Operations

IT Support

• Support the administration and optimization of CTMS platforms, with a primary focus on REALTIME
• Partner closely with the Senior System Administrator on system governance, enhancements, and roadmap execution
• Maintain system configurations, user roles, permissions, and workflows across sites
• Build and configure study calendars, visit schedules, and financial tracking tools within CTMS
• Provide real-time troubleshooting and guidance to ensure smooth study execution
• Develop and deliver structured onboarding and ongoing training programs for coordinators and site staff
• Support the development, maintenance, and implementation of Standard Operating Procedures (SOPs) related to CTMS use, study builds, and documentation workflows