Capital One

Project Manager

• Lead complex workstreams to ensure adherence to Capital One Data Management policies
• Drive ERO data products strategy through the Nexus program
• Build relationships across lines of business and partner teams in ERO
• Serve as a primary point of contact for Senior Leadership Team members

Principal Associate, Project Management

Program Manager

• Lead technical programs that deliver on critical business goals
• Drive the strategy and execution of large-scale, technically complex programs
• Break down complexity and organizational silos
• Influence roadmaps and dive deep into system design and architecture
• Drive platform consolidation and identify, resolve, define, and escalate mitigation plans for technical dependencies

Director, Technical Program Management – EPTech

Operations

• Oversee the daily intake, setup, and validation of fee billing forms
• Ensure timely and accurate fee mapping for transactions
• Reconcile daily outputs against internal pricing schedules and partner contracts to ensure billing integrity
• Drive continuous improvement in billing accuracy, cycle time, and audit readiness
• Collaborate with internal teams to ensure fee setups align with contractual terms
• Maintain audit-ready documentation for all fee setups
• Provide day-to-day guidance to junior analysts and contractors

Process Manager, Fee Billing

General Counsel

• Provide essential legal advice and support on a variety of commercial initiatives and transactions for the Discover Global Payment Network
• Serve as a key strategic partner and important voice within the business, helping drive growth across Latin America, the Caribbean, and Canada (LACC)
• Providing expert counsel and strategic guidance across commercial relationships, including commercial contracting and risk identification and mitigation
• Negotiating, drafting, and guiding implementation of commercial agreements
• Supporting credit, fintech and payment innovation related new product initiatives
• Partnering collaboratively with other internal counsel and business teams
• Partnering with Risk and Compliance teams to ensure comprehensive support

Senior Manager, Senior Counsel – Network Deals & Products

• Providing expert counsel and strategic guidance across a critical spectrum of areas impacting commercial relationships
• Negotiating, drafting, and guiding implementation of commercial agreements
• Supporting credit, fintech and payment innovation related new product initiatives and innovation across the Discover Network
• Supporting the development and maintenance of competitive rule sets for the Discover Network
• Identifying and supporting process improvements to promote agility in legal and related business operations
• Partnering collaboratively with other internal counsel and business teams across the enterprise
• Partnering with Risk and Compliance teams to ensure comprehensive support

Director, Assistant General Counsel – US Commercial Contract, Product

Financial Planning and Analysis

• Lead Grant Operations team within CI&I’s Community Portfolio Management Office (CPMO)
• Oversee the delivery of 1000+ philanthropic grants annually to community partners
• Drive strategic creation and delivery of reporting products
• Partner with internal teams to automate grantmaking processes and enhance controls
• Recruit, mentor and invest in grant operations associates
• Act as primary point of contact for grantees and ensure compliance with guidelines

Senior Manager, Community Investment Portfolio – Grant Operations

• Own the strategic governance, execution, and final validation of end-to-end billing for the Discover Debit network.
• Collect, analyze and measure process data for reporting to senior leadership and executives.
• Resolve complex problems or transactions, interpreting against policies and guidelines.
• Maintain formal process documents and project reports.
• Collaborate on larger initiatives and represent department interests.
• Coach and train junior PM levels on processes and performance targets.

Senior Associate, Process Manager – Debt Billing

• Creating and validating processes
• Own the end-to-end design, execution, governance, and optimization of complex reward, volume-based incentive, and rebate calculation workflows for automated and manual incentives.
• Designing and producing metrics used to measure efficiency and effectiveness
• Driving process improvements aligned with desired customer outcomes
• Analyzing, identifying, and correcting data issues with systems used or owned by a department
• Providing subject matter expertise on processes when representing the department in projects and other meetings
• Managing and leading a team of associates

Process Manager, Incentive Manager

• Oversee the end-to-end configuration, validation, and freeze of recurring monthly billing processes
• Manage the monthly reconciliation close process
• Create and validate processes
• Design and produce metrics used to measure efficiency and effectiveness
• Drive process improvements aligned with desired customer outcomes
• Analyze, identify, and correct data issues with systems used or owned by a department
• Provide subject matter expertise on processes when representing the department in projects and other meetings
• Manage and lead a team of associates

Process Manager, Monthly Billing

Data Analyst

• Leverage analytic and technical skills to innovate, build, and maintain data solutions and capabilities
• Use Open Source/Digital technologies to mine complex data sources
• Build well-managed data solutions, tools, and capabilities
• Partner with the business to provide consultancy and translate business needs
• Drive analysis that provides meaningful insights on business strategies
• Drive understanding and adherence to data quality management principles
• Collaborate with Tech teams to manage security mechanisms and data access governance
• Build and execute tools to monitor and report on data quality

Principal Data Analyst

Administrative Assistant

• Managing daily calendars for multiple executives, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes
• Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for meetings and conferences
• Coordinate travel arrangements and create expense reports in a timely manner using Capital One systems
• Drive key team activities and events (such as all-hands meeting, team meetings, conferences, ordering supplies and social events)
• Prepare professional business communication documents including memos, letters, and emails
• Build and maintain good business relationships with executives and administrative staff across the organizations
• Participation in general administrative duties (copying), distributing mail, ad-hoc projects, committees and/or group events
• Promote a fun and team-oriented work environment

Senior Administrative Assistant – Legal, Consumer & Small Business

Machine Learning Engineer

• Partner with a cross-functional team of engineers, data scientists, product managers, and designers to deliver AI-powered products that change how our associates work and provide value to our customers.
• Design, develop, test, deploy, and support AI software components utilizing machine learning models, including model evaluation and experimentation, large language model inference, similarity search, guardrails, governance, observability and agentic AI.
• Fine-tune, develop and evaluate machine learning and foundation models.
• Collaborate as part of a cross-functional Agile team to create and enhance software that utilizes state-of-the-art AI and ML capabilities.
• Contribute thought leadership and technical vision to the long term roadmap of pioneering AI systems at Capital One.
• Leverage a broad stack of Open Source and SaaS AI technologies.
• Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues.
• Retrain, maintain, and monitor models in production.
• Construct optimized data pipelines to feed ML models.
• Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI.

Lead Machine Learning Engineer

• Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams
• Inform ML infrastructure decisions using understanding of ML modeling techniques and issues
• Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment
• Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications
• Retrain, maintain, and monitor models in production
• Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale
• Construct optimized data pipelines to feed ML models
• Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code
• Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI

Senior Machine Learning Engineer, AI Foundations

• Oversee the daily intake, setup, and validation of fee billing forms
• Ensure timely and accurate fee mapping for transactions
• Reconcile daily outputs against internal pricing schedules and partner contracts to ensure billing integrity
• Drive continuous improvement in billing accuracy, cycle time, and audit readiness
• Collaborate with internal teams to ensure fee setups align with contractual terms
• Serve as the escalation point for complex billing discrepancies and pricing exceptions
• Maintain audit-ready documentation for all fee setups
• Provide day-to-day guidance to junior analysts and contractors, reviewing their setups and offering coaching on fee standards and billing logic
• Lead knowledge-sharing sessions and contribute to desk procedures and SOPs

Principal Process Manager – Fee Billing

Data Scientist

• Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love
• Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data
• Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
• Flex your interpersonal skills to translate the complexity of your work into tangible business goals