Agency Operations Associate – Real Estate Tax, Escrow Analysis

Capital One

Agency Operations Associate managing property tax obligations and escrow accounts at Capital One. Responsible for timely payments and maintaining accurate records within the Agency Finance portfolio.

Posted 7/20/2026full-timeMcLean • North Carolina, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $66,700 - $83,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in tax payment management, including monitoring due dates and facilitating timely payments. Proficient in maintaining accurate tax records and providing subject matter expertise during audits within financial services and commercial bank operations.

Highest-signal resume keywords

Tax Payment ManagementEscrow AnalysisFinancial Services ExperienceTax Record MaintenanceAudit Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Tax Payment MonitoringDelinquent Tax ManagementEscrow Analysis ProcessTax Record MaintenanceRisk ManagementCompliance ManagementLoan ServicingGovernment Sponsored Entities (GSE) Knowledge

Tools & Technologies

StrategyTaxQ

Industry Keywords

Commercial Bank OperationsFinancial ServicesTax ComplianceInternal AuditsExternal Audits

About the role

Key responsibilities & impact

Monitor tax payment due dates and facilitate timely payments for both escrowed and non-escrowed loans
Actively manage delinquent tax reports and tax lien sale lists
Maintain accurate tax records in the system of record (Strategy) and tax platforms (TaxQ)
Gather documentation and provide subject matter expertise during internal and external audits
Manage the monthly and annual Escrow Analysis process

Requirements

What you’ll need

Bachelor’s Degree or Military Experience
At least 1 year of experience in financial services
2+ years of experience in commercial bank operations, loan servicing, risk, compliance or Government Sponsored Entities (GSE) (preferred)

Benefits

Comp & perks

Health insurance
401(k) matching
Comprehensive health and financial benefits
Flexible work arrangements