Principal Associate, Process Manager – PULSE

Capital One

Principal Associate Process Manager overseeing critical process documentation and execution at Capital One, requiring strong analytical skills to drive process improvement.

Posted 7/20/2026full-timeHouston • Illinois, Texas, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $98,900 - $112,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Process Management and Risk Management, with a strong focus on Continual Improvement and effective communication across functional areas. Proven ability to analyze data, streamline processes, and influence stakeholders to enhance operational efficiency.

Highest-signal resume keywords

Process ManagementRisk ManagementContinual ImprovementProject ManagementLean Six Sigma Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process DocumentationData AnalysisProcess AutomationStakeholder EngagementRisk Identification

Soft Skills

Effective CommunicationInfluencing SkillsCollaboration

Certifications & Qualifications

Lean CertificationSix Sigma Certification

Industry Keywords

Process HealthData Management PracticesCross-Functional InitiativesBusiness PoliciesTransparency to Leadership

About the role

Key responsibilities & impact

Documenting, monitoring and controlling critical process points as defined by business policies and standards
Educating and gaining buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution
Leading or engaging in critical departmental or cross-functional organizational initiatives and projects
Effectively communicating and influencing partners across multiple functional areas
Identifying opportunities to streamline, automate and enhance data management practices
Developing and maintaining formal process documentation
Analyzing data and influencing others to identify risks and trends
Consulting on well-managed processes and risk management for new intent
Collecting data to provide transparency to senior leadership on process health

Requirements

What you’ll need

High School Diploma, GED, or equivalent certification
At least 3 years of Process or Risk Management experience
At least 1 year of Continual Improvement experience
Bachelor’s Degree (preferred)
At least 4+ years of Process Management experience (preferred)
At least 1+ years of Project Management experience (preferred)
At least 1+ years of experience working with Product and Technology teams (preferred)
Process Management training and certifications (Lean, Six Sigma) (preferred)

Benefits

Comp & perks

Health insurance
Performance based incentive compensation
Comprehensive, competitive, and inclusive set of health, financial and other benefits