Staff Support Specialist
Stride, Inc.
Customer Care Coordinator
Capital One
full-time
Posted on:
Location Type: Remote
Location: Remote • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $21 per hour
Job Level
JuniorMid-Level
About the role
- Provide exceptional service for general account and payment questions.
- Navigate and resolve complex offshore escalations.
- Ready to grow your career into an advanced leadership role as an account advocate.
Requirements
- High School Diploma, GED, or equivalent certification
- At least 2 years of Customer Service or Call Center Experience
- At least 1 year of experience using Google Suite or Microsoft office
- At least 3 years of Customer Service or Call Center experience (preferred)
- At least 1 year of experience in the Financial Industry (preferred)
Benefits
- Medical, Dental, Vision, Prescription coverage
- Day 1 Paid Time Off
- Wellbeing offerings such as backup childcare and Mental Wellness support
- Tuition Reimbursement
- Paid Training and Development offered quarterly
- Flexible Spending Account
- Life Insurance
- Disability Insurance
- 401 K and Stock Purchase Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
exceptional serviceproblem resolutionleadershipaccount advocacy
Certifications
High School DiplomaGED
