General Manager
Campus Life & Style
General Manager
Campus Life & Style
full-time
Posted on:
Location Type: Office
Location: Lubbock • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $69,000 - $73,000 per year
Job Level
JuniorMid-Level
About the role
- Build, lead, and develop a high-performing team; ensure staff training in landlord/tenant statutes, Fair Housing, and safety regulations
- Oversee daily operations including leasing, maintenance, customer service, and vendor management
- Implement and refine systems and procedures to drive operational efficiency and reduce costs
- Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety
- Ensure compliance with all legal, regulatory, and company policies
- Maintain occupancy rates at or above 99% and collections at or above 98% of potential income
- Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting
- Ensure leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively
- Analyze financial reports, manage budgets, and provide regular variance and performance updates
- Oversee payroll, invoicing, hiring documentation, and timely execution of administrative tasks
- Lead marketing and sales efforts: develop annual marketing plan, track leasing goals, maintain marketing channels
- Plan and execute resident events and collaborate with local schools and student organizations for outreach and partnerships
Requirements
- Bachelor's degree preferred OR 2–5 years of experience in student or multifamily housing, or an equivalent combination of education and experience
- Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred)
- Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws
- Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight
- Ability to pass criminal background and drug screening
Benefits
- Generous Paid Time Off (PTO)
- 401(k) with Company Matching
- Comprehensive Health, Dental, and Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Life Insurance & Parental Leave
- Employee Assistance Program (EAP)
- Relocation Assistance
- Professional Development & Advancement Opportunities
- Supportive, Fun, and Flexible Work Environment
- Access to an Unmatched Company Culture that values individuality and innovation
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial managementbudgetingstaff recruitmentoperational oversightmarketing strategyleasingmaintenance managementvendor managementdata analysiscost control
Soft skills
leadershipteam developmentcommunicationorganizational skillscustomer serviceproblem-solvingstrategic planningcollaborationevent planningtraining