Bynder

Product Manager

• Own the Technical Blueprint: Translate complex, global distribution challenges (e.g., getting content to retail partners, e-commerce platforms, or marketing channels) into precise, actionable technical requirements and user stories.
• Be the Engineering Counterpart: Act as the primary technical sparring partner for the engineering team. Confidently challenge and refine architectural proposals to ensure every development is optimized for speed, global performance, and iron-clad scalability.
• Maximize Service Reliability: Rigorously identify, prioritize, and mitigate edge cases, security risks, and potential failure points within our Content Delivery Network (CDN) and public API endpoints.
• Drive the Backlog: Take full ownership of the product backlog, relentlessly prioritizing features, performance enhancements, and technical debt to ensure the highest reliability and speed of our content delivery services.
• Communicate Value: Collaborate closely with the Product Manager and key stakeholders, occasionally joining customer discussions to articulate the technical capabilities and business value of our solutions.

Senior Product Owner

Business Development Rep

• Generate new business opportunities through cold calling and prospecting
• Work with account executives to create and manage strategic accounts
• Effectively communicate the benefits of our products to prospects before scheduling meetings
• Independently manage prospecting pipeline in Salesforce
• Provide regular reports and meet quotas
• Make 50-75 calls daily

Business Development Representative

Customer Success Manager

• Ensuring correct adoption of the platform
• Identify adoption & value risk and create & run risk mitigation plans
• Do discovery to deeply understand customer situation in their language and context
• Create a tailored vision and execution roadmap that will create outsized value
• Identifying, mobilizing and leading expansion opportunities
• Act as a liaison between the customer and the Product team
• Communicate and resolve issues internally with Support, Onboarding, Product and Development
• Ensure customers are educated on new features and improvements through trainings, webinars and masterclasses

Senior Customer Success Manager

Account Executive

• Consistently exceed quarterly sales targets through disciplined execution and strong customer relationships
• Build and manage a strong pipeline by proactively prospecting, qualifying, and engaging leads throughout the full sales cycle
• Deliver high-impact sales presentations and product demos tailored to customer needs and industry use cases
• Develop deep expertise in Bynder’s products, solutions, and competitive landscape
• Communicate clear business value including ROI, technical advantages, and strategic outcomes to both business and technical stakeholders
• Own your pipeline and forecast, ensuring visibility into committed and upside opportunities
• Present pricing and packaging recommendations to key decision makers and guide them through evaluation and procurement
• Collaborate cross functionally with Marketing, Product, and Customer Success to drive revenue and customer success.

Enterprise Account Executive

Enterprise Account Executive – DACH

Onboarding Specialist

• Learn how to use the Bynder Enterprise Cloud suite of solutions
• Build customer metadata structures based on data models provided by consultants
• Implement marketing workflow processes using the Bynder workflow module
• Assist with the creation of online articles in the Bynder Brand Guidelines module
• Manage data imports of client assets using Excel
• Work together with Onboarding Managers on customer facing projects

Customer Onboarding Intern

• Serve as the trusted advisor to Bynder customers, providing strategic direction, thought leadership, and best-practice guidance to align their business objectives with an evolving DAM deployment.
• Drive value and measurable business outcomes aligned to corporate strategic objectives, by ensuring customers realize value, achieve ROI, and deliver exceptional content experiences to user communities and the omnichannel.
• Increase adoption and consumption of Bynder's Solutions and integrations with upstream creative and downstream delivery systems.
• Own the strategic success plan: Set goals for value realization and develop and execute account/success plans to support those goals.
• Manage and own the renewal cycle end-to-end, including strategy, proposal creation, negotiation, and engagement with procurement, in collaboration with the Strategic Account Manager.
• Collaborate on account strategy for retention and growth with Strategic Account Managers, the Partner team, and a network of SI/technology partners.
• Conduct effective account profiling, discovery and business reviews to understand the customer's strategic priorities, go-to-market, digital, content and AI strategies financial profile, latest news and organizational needs.
• Map and engage key stakeholders across the customer’s organization to align objectives, accelerate adoption, and build strong executive and functional champions.
• Keep customers informed on Bynder's latest innovations and proactively recommend how they can maximize value from the platform.
• Act as a liaison between the customer and the Product team, strategically representing customer feedback to inform the product roadmap.
• Accountable for driving industry-leading gross retention, net retention, and expansion in your book of business.

Enterprise Customer Success Manager

Product Marketing

• Develop and implement a comprehensive product marketing strategy aligned with the company's overall business objectives.
• Conduct market and customer research and analysis to identify market trends, customer needs, and competitive insights.
• Define clear product messaging and positioning that supports and amplifies our vision and thought leadership, resonates with target audiences and differentiates Bynder in the marketplace.
• Lead the creation of compelling sales and marketing materials, including product presentations, datasheets, case studies, and website content.
• Work with customer marketing and customer success to build strong customer case studies that highlight the use cases and quantifiable value our platform delivers to customers.
• Collaborate with sales enablement to build and deliver competitive battlecards, sales plays, demo scripts and other tools for training and enabling across the direct and partner sales teams.
• Oversee the execution of product launches, ensuring a smooth and successful market entry that maximizes revenue potential.
• Track and measure the success of product marketing initiatives using OKRs.

Senior Product Marketing Manager

• Work with customers to ensure adoption, retention, expansion, advocacy and overall success
• Establish strong trusted advisor relationships with key customer stakeholders, ensure that customers employ DAM best practices, are leveraging Bynder effectively and that their Bynder platform is optimized for maximum value
• Strive to increase product adoption, retention and overall customer satisfaction
• Continuously probe to uncover account needs, growth and upsell potential
• Develop and execute on account / success plans
• Regularly engage customers on strategic and operational reviews to evaluate needs and strategic direction
• Present the product roadmap to customers and ensure they are kept up-to-date on new features and enhancements most relevant to them
• Act as a liaison between the customer and the Product team to represent the customer’s feedback in strategic and product direction
• Continuously find ways to optimize our internal processes to work most efficiently and at scale as our customer base grows

Business Operations

• Synthesize feedback from various stakeholders to propose and implement improvements to our core internal documentation structure and navigation.
• Apply foundational UX thinking to ensure content is structured for maximum usability and findability.
• Explore and pilot innovative solutions, such as leveraging AI Agent technology, to enhance how our teams locate essential information.
• Support the process of publishing and maintaining content on our enterprise documentation platform.
• Execute the operationalization of new internal processes, including training and event management, through integration and automation with tools like Google Workspace and Slack.
• Contribute to the logistics and planning for internal team events.
• Assist with the evolution of our team's visual identity and brand materials.
• Execute projects focused on standardizing critical organizational data, such as internal team naming conventions, by gathering, validating, and correcting information across multiple sources.
• Engage in stakeholder communication and interviewing to validate data accuracy with team leads.
• Support the collection and analysis of data for key internal reports related to engineering performance and quarterly goals.

Business Ops, Project Management Internship

Solutions Engineer

• Partner with Account Executives to win business, jointly navigating complex sales cycles.
• Become an expert on the Bynder company, product, and value proposition.
• Own all technical aspects of tenders and presentations.
• Understand customer businesses and use cases to design innovative and compelling solutions, leveraging AI-powered insights for enhanced efficiency and impact.
• Translate complex, technical scenarios into layman's terms and quantifiable business value.
• Convince through customized demonstrations, managed trials, and proofs of concept, showcasing tangible business outcomes.
• Scope out requirements, producing Statements of Work (SOWs) that align with customer onboarding expectations.
• Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner.
• Help bridge the gap between Product and Sales, capturing customer feedback to help shape our future product roadmap, particularly informing AI-driven feature development.
• Work closely with our Onboarding and Customer Success teams to ensure a smooth transition with well-managed expectations and hand-overs.
• Become a trusted advisor to prospects/customers, guiding them through their digital transformation journey.

Product Designer

• Work as part of a cross-functional team, partnering with users, product managers, UX researchers, and development teams to deliver the best and most dazzling design solutions and thus enhancing the business value.
• Interact with clients, colleagues, and external parties to ensure that our UX solutions are conceptualized and delivered with top-notch quality and proper design system compliance.
• Competitive and component benchmarking to make sure the design directions are the most appropriate as well as compliant with our design system. You’ll also help us take our already robust design system to new heights.
• Initiate, plan, and conduct co-creation and sketching sessions with stakeholders, developers, and other designers to help decide on design directions.
• Scope, plan, and lead UX activities from the definition stage to concept, interaction design, and development.
• Create user journeys, prototypes, and detailed wireframes, with a keen eye for detail.
• Ability to deliver final UI designs for development and work closely with engineering counterparts for execution.
• Help envision and prepare our product for the future through UX Strategy