Business Development Manager
Buyers Edge Platform
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Research and identify target restaurant groups in assigned markets
- Proactively contact restaurant operators through email, phone, social media, and in-person visits
- Schedule and lead introductory meetings to explain Chow’s services and value proposition
- Build and maintain a pipeline of qualified leads using CRM tools
- Represent Chow at local industry events and networking opportunities
- Serve as the primary liaison for accounts brought on board, facilitating onboarding and early-phase support
- Conduct periodic client check-ins to ensure long-term retention and satisfaction
- Collaborate with internal teams to document and share client goals, open items and historical context
- Track and manage client projects, escalations and ongoing tasks through platforms
- Review daily/weekly reports related to pricing, usage, credits, compliance and distributor performance
- Address trends or issues surfaced in client data and propose strategic adjustments
- Contribute to business reviews and prepare summary reports for clients
- Monitor client engagement, responsiveness, and potential pain points
- Proactively raise red flags or satisfaction concerns to leadership
Requirements
- Strong project and task management skills; ability to balance multiple priorities
- Excellent communication and relationship-building abilities
- Knowledge of restaurant purchasing, pricing dynamics, and product application
- Proficiency with Microsoft 365, spreadsheets, CRM systems, and project management tools such as Monday.com
- 5+ years of experience in a foodservice-related role (distribution, manufacturer sales, restaurant operations, or territory sales)
- Experience with multi-unit restaurant concepts is highly valued
- Familiarity with pricing audits, manufacturer programs, rebate tracking, or existing restaurant/foodservice networks
- Travel expectations 25-40%
- We are unable to offer work sponsorship for this role