Bureau Veritas Group

Client Services Representative

• Client contact management (handling client contact via email/telephone/in-person)
• Resolve client inquiries, issues and/or complaints
• Assists in resolving financial issues/complaints as necessary
• Track client jobs and report progress
• Coordinate client needs with laboratory production managers
• Assist and coordinate with branch offices/other BV units as required
• Assist in maintaining client relations when required
• Perform onboard process for new and existing clients
• Participate in renewal process by generating quotations and sending to clients for approval
• Schedule and host regular client meetings including agenda and presentation preparation
• Attend conferences/shows/events or provides assistance when required
• Comply with occupational health and safety legislation, BV Group Policies and Procedures, OSHA, NIOSH, and ISO standards. Act in a safe and professional manner and wear appropriate attire including the required personal protective equipment (PPE)
• Other duties or tasks as assigned by manager

Client Service Representative

Project Manager

• Gestione dell’archivio informatico di commessa, incluso reportistica di progetto, comunicazioni con il Cliente, comunicazioni con i partner di progetto, personale ispettivo e relative qualifiche
• Predisposizione dei tool necessari per il controllo dell’avanzamento delle attività
• Monitoraggio continuo e generazione di report periodici per analizzare le performance e le aree di ottimizzazione
• Monitorare le attività di consuntivazione, in coerenza con le specifiche tecniche, tempi e i costi definiti per la specifica attività

Infrastructure Project Management Support

Engineer

• Independently lead Fire & Gas (F&G) Mapping Studies using Detect3D, HAZMAP 3D or other similar F&G mapping software tools
• Independently lead BFSR and FRA studies as per ADNOC, NOC, ARAMCO, NFPA standards
• Independently lead model reviews, client meetings and provide technical response/ solutions
• Mentor junior engineers for smooth project execution
• Support proposal team with technical queries and cost estimation

Fire & Gas Engineer

Business Development Rep

• Develop and execute a sales strategy aligned to market and business needs
• Manage a panel of strategic broker accounts across the UK
• Drive new business through broker outreach and relationship-building
• Coordinate cross-functional teams (sales, marketing, operations) to deliver on commercial objectives
• Lead presentations and support negotiations for new client wins
• Monitor and manage pipeline activity to achieve annual sales targets
• Support marketing campaigns and strategic initiatives to generate leads
• Stay up to date on local markets, competitor trends, and evolving broker needs
• Negotiate terms and conditions to ensure Bureau Veritas is protected in all commercial agreements
• Understand and shape client needs through Teams or face-to-face meetings, presenting tailored Bureau Veritas solutions
• Ensure high levels of client satisfaction, measured through NPS scores
• Use the CRM system to track all sales activity, create opportunities, manage pipeline with close dates and probability factors
• Complete AD50s for all opportunities to ensure proposed contracts meet required profit margins for Business Units
• Provide monthly and quarterly sales forecasts to support Business Unit workload planning
• Communicate effectively with internal stakeholders to strengthen Sales & Operations relationships — including engineers, surveyors, inspectors, and RDMs

Broker Business Development Executive

Account Executive

• Prospektering och identifiering av nya affärsmöjligheter inom certifieringsområdet genom telefon, e-post och personliga möten.
• Hantering av hela försäljningcykeln allt från nytt kontrakt till förnyelser av befintliga kontrakt.
• Försäljning och presentation av våra certifieringstjänster och lösningar för potentiella kunder.
• Upprätthållande och utveckling av starka affärsrelationer med befintliga kunder.
• Arbeta nära vårt team för att säkerställa att våra kunders behov och förväntningar uppfylls.
• En sann nätverkare med stark kommersiell förståelse.

Sales Representative

Human Resources

• Responsible for maintaining the integrity and accuracy of data in HR systems such as SuccessFactors (SF) and ADP.
• Maintain employee records through accurate and timely electronic filing (PeopleDoc).
• Proficient in generating reports from HR systems such as SF, ADP, Excel, and dashboards to support decision-making.
• Create reports to meet HR needs using the HRIS.
• Manage HR-related files and records in a standardized, digitized, and centralized manner.
• Act as a link between the HR team and employees, ensuring smooth communication and prompt resolution of inquiries and complaints.
• Manage and resolve self-service HR tickets as well as the HR request inbox.

HR Coordinator

Analyst

• Results oriented to produce high quality defensible analytical data, safely and on time
• Perform analyses and complex sample preparation proficiently
• Gain full knowledge with respect to performing analytical procedures and related quality control
• Review task board to plan and organize daily work
• Follow Standard Operating Procedures (SOP’s)
• Identify any non-routine samples and seek guidance
• Prepare standards and reagents and ensure adequate supplies are available
• Ensure a high level of accuracy in sample preparation and analysis
• Operate and maintain necessary instruments and equipment

Analyst 1

• Commissioning electrical systems for various projects
• Collaborating with engineering and project management teams
• Conducting tests and inspections to ensure compliance with specifications
• Troubleshooting and resolving technical issues during commissioning process

Electrical Commissioning Engineer, I

• Develop strong client relationships through top notch customer service.
• Act as the key liaison between the clients, laboratory and Bureau Veritas Management to ensure overall satisfaction which is critical for the development of a loyal client base.
• Responsible for effective daily service, satisfaction and maintenance of client accounts.
• Respond to all client communications (telephone or email) and redirect communications to CET members as required.
• Provide clients with technical support on their varied sampling projects.
• Provide consultation, recommendations, data interpretation and other technical assistance to clients.
• Remain current on the interpretation and application of environmental regulations.
• Document and ensure closure to all client complaints, CARS.
• Stay current with all methods, corrective action requests (CARs) and management of change (MOCs) via the various reporting tools of the QSI and CRM databases.
• Actively participate with the business development team in the development and execution of the regional sales strategies; including new account identification, tailoring services to meet client needs, and regular account reviews.
• Work in conjunction with clients to coordinate all related project requirements.
• Facilitate communication between clients and other laboratory departments.
• Coordinate reports, data, billings and client requests.
• Assist with the preparation of correspondence and reports for technical analytical data review, marketing information, and other related documentation.
• Execute IT test plans, records results and provides feedback.
• Effectively execute to CET key performance indicators (KPIs).
• Work with accounting staff to facilitate discussions on client accounts receivable concerns and assist with collection of monies owed.
• Adhere to all Health and Safety Regulation.
• Ensure Quality Standards are maintained.
• Provide client feedback to the Bureau Veritas management.
• Adhere to and participate with all QA/QC policies of the organization.
• Engage in cross-training/career pathing to support overall success of the Customer Experience Team.
• Other responsibilities as assigned.

Supply Chain

• Responsible for safety within area of responsibility, implementation of safety initiatives and safety compliance with local procedures.
• Support and engage in safety culture and safety of others.
• Receiving/Shipping of materials, storage of material in appropriate storage locations
• Picking, packing, preparation and shipping to customer orders, order processing in warehouse inventory system, cycle counting.
• Adhere to PDC Site safety policies and procedures and contribute to a safe work environment
• Demonstrate Safety as number one absolute and follow procedures accurately
• Adhere to standard operating procedures and current Good Manufacturing Practices to ensure quality of product
• Identify opportunities for operational improvements
• Follow and execute policies and procedures impacting warehouse activities
• Meet appropriate goals for performance improvement as defined by area Leadership.
• Maintain learning plan at 100% current.
• Constantly look for improvements in productivity, compliance, and data accuracy
• Use two or more of the different Power Industrial Equipment (PIT).
• Cross trained to perform multiple assignments.
• Follow the guidelines set forth with clients and in the Company Quality, Health, Safety, Security and Environmental policies and procedures.
• Comply with clients and Company management systems in accordance with appropriate regulatory agencies.
• Follows the guidelines set forth in by clients and the Company Quality Manual and Safety / Chemical Hygiene Plan.
• Adhere to the requirements of the Quality System.
• Other duties as defined by Manager, department needs and workload.

Supply Chain Coordinator III – Second Shift

• This position is responsible for reviewing the accuracy of data and serving as a technical liaison with clients
• Responsibilities include reading and interpreting standards and regulations, conducting technical training, quoting projects, and working with clients to resolve technical problems
• Provide proactive technical assistance to clients by identifying and resolving product issues, along with providing timely and accurate test results and information to both internal and external clients that meet or exceed their expectations
• Offer problem resolution, as applicable, for any client issues or questions with the aim of enhancing client satisfaction and improving client relations
• Understand and interpret standards for appropriate test methods
• Reviews contract requirements prior to testing in order to assure adherence to client requirements, and coordinates testing between labs
• Evaluate products submitted for testing for quality / safety issues, providing direction to techs
• Prepare a variety of samples for testing using prescribed testing methods, following testing standards / specifications, providing direction to techs as required
• Conducts testing on a variety of consumer products samples using prescribed testing methods, following testing standards / specifications appropriate to the sample, providing direction to techs
• Follows the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Quality Manual and Safety / Chemical Hygiene Plan
• Accurately record test data
• Evaluate test results data, providing direction to techs and clients
• Train on sample preparation method and test methods
• Assist with department testing in other areas, providing direction, as required
• Prepares and reviews written technical reports and invoices
• Organizes and monitors workload to meet or exceed laboratory turnaround time and client expectations
• Assist in the coordination of technical & administrative aspects of various departmental projects, providing direction to techs
• Prepares verbal and written communication to internal and external clients, regarding administrative and technical issues, with direction
• Provides technical consultation to internal and external clients in a limited scope with direction from senior staff
• Interface with staff members internally and at other locations on interpretations in order to ensure global consistency with direction from senior staff
• Research and development of new testing services/ methods / procedures / set-ups, in a limited capacity with direction from senior staff
• Write, train, implement and update lab procedures, test protocols, and technical procedures
• Calibrate, operate, and maintain testing equipment, maintain supplies, lab cleanliness and analytical instrumentation, as required identify, troubleshoot and resolve technical issues
• Maintain up to date knowledge of current regulations / industry standards and products to be tested
• Make recommendations to clients for testing and inspections in a limited scope
• Provide interpretations pertaining to compliance, requests, testing issues to clients or client services, in a limited scope
• Interacts / participates with industry to review and interpret standards in a limited capacity with direction from senior staff
• Assists in developing materials for and conducting client visits and educational tours
• Works directly with the client to get further understanding of the client goals and expectations of various projects
• Additionally, works with the client after projects are completed to ensure expectations are met or exceeded
• Adhere to the requirements of the BV-CPS Quality System and assist with the implementation and maintenance of the Laboratory Quality System
• Provide feedback to department Manager regarding departmental systems, processes and recommendations for improvements
• Provide technical support to Technicians / External Clients
• Provide technical training to internal staff
• Other duties as defined by Manager, department needs and workload

RF Engineer, Level 2

QA Engineer

• The QA Logistics Operations Lead supports product distribution within the United States as well as exports to international affiliates and will serve as an expert for distribution release.
• This position is responsible for quality oversight and warehouse floor support for North America Logistics Operations in a pharmaceutical distribution environment and for export operations to international affiliates.
• This role is a point of contact between QA and Operations and is expected to make decisions regarding quality within the warehouse quality system.
• The QA Logistics Operations Lead is responsible for ensuring compliance with all Good Manufacturing Practices (GMPs), internal standards, systems, procedures, and guidelines for distribution activities.

QA Logistics Operations Lead

Civil Engineer

• Perform field and/or laboratory testing, observation, and inspection of construction materials (e.g. soils, aggregates, concrete, asphalt, and steel).
• Carry out General and Principal Inspections for trunk road bridges (comprising steel, concrete and masonry), retaining walls and high mast lights.
• Perform inspection on projects requiring expertise and knowledge in multiple areas of construction inspection.
• Read and interpret blueprints and construction specifications.
• Conduct activities in line with internal procedures, accreditation schemes, legislation and industry standards.
• Provides clear documentation of findings and results.
• Follow up on resolution of non-compliance reports (NCR’s).

Civil Engineer – Northern Region

• Prospects and seeks out new clients.
• Negotiates with clients within the framework of company commercial policy.
• Maintains a hands-on, client-facing commercial role.
• Responsible for a customer portfolio to maintain and develop.
• Represents Bureau Veritas in marketing initiatives.
• Organizes client follow-up and aftercare.
• Implements all necessary measures to achieve the objectives of the commercial policy.
• Gathers market information and intelligence.
• Participates in the launch of new Bureau Veritas products.
• Prepares commercial proposals and offers.

Sales Manager – IVS

• Responsible for safety within area of responsibility, implementation of safety initiatives and safety compliance with local procedures. Support and engage in safety culture and safety of others.
• Receiving/Shipping of materials, storage of material in appropriate storage locations
• Picking, packing, preparation and shipping to customer orders, order processing in warehouse inventory system, cycle counting.
• Adhere to PDC Site safety policies and procedures and contribute to a safe work environment
• Demonstrate Safety as number one absolute and follow procedures accurately
• Adhere to standard operating procedures and current Good Manufacturing Practices to ensure quality of product
• Identify opportunities for operational improvements
• Follow and execute policies and procedures impacting warehouse activities
• Meet appropriate goals for performance improvement as defined by area Leadership.
• Maintain learning plan at 100% current.
• Constantly look for improvements in productivity, compliance, and data accuracy
• Use two or more of the different Power Industrial Equipment (PIT).
• Cross trained to perform multiple assignments.
• Follow the guidelines set forth with clients and in the Company Quality, Health, Safety, Security and Environmental policies and procedures.
• Comply with clients and Company management systems in accordance with appropriate regulatory agencies.
• Follows the guidelines set forth in by clients and the Company Quality Manual and Safety / Chemical Hygiene Plan.
• Adhere to the requirements of the Quality System.
• Other duties as defined by Manager, department needs and workload.