Bullhorn

Learning and Development

• Lead the design and development of engaging, impactful training solutions.
• Collaborate with stakeholders, subject matter experts, and cross-functional teams to conduct needs analyses.
• Design high-quality learning experiences and manage end-to-end instructional design projects.
• Write clear, measurable learning objectives and create aligned assessments, including test questions and knowledge checks.
• Develop training scripts and storyboards to support multimedia learning experiences.
• Act as a liaison between departments to align training goals with organizational strategies.
• Leverage tools such as Articulate Rise 360 to build interactive eLearning content.
• Manage content deployment and tracking using Docebo LMS or similar platforms.
• Oversee video production, including scripting, editing, and integrating into courses.
• Measure the effectiveness of learning solutions through assessments, feedback, and performance metrics.

Senior Instructional Designer

Project Manager

• Owning the Project Lifecycle: Lead the planning, execution, and closure of multiple, concurrent, large-scale client software implementation projects, establishing the necessary governance and structure where none exists
• Proactively Drive Clarity and Order: Quickly assess and gain command over complex, ambiguous, and high-risk projects, translating chaos into defined, manageable, and executable project plans
• Ultimate Accountability: Serve as the single point of accountability for project status and success. Naturally take ownership of problems and aggressively drive solutions to resolution
• Rigorous Risk and Scope Management: Proactively identify, track, and mitigate project risks, dependencies, and issues. Firmly manage scope creep and hold both internal and client stakeholders accountable to agreed-upon project plans, timelines, and deliverables
• Executive-Level Communication: Manage client and vendor relationships, acting as the primary point of contact for project status, expectations, and issue resolution with executive and C-level stakeholders
• Financial and Resource Control: Oversee project budgets, tracking hours and expenses to ensure financial targets are met and providing accurate, predictable and insightful forecasting and reporting
• Methodology Adherence: Apply project management best practices and actively contribute to the development, improvement and standardization of Bullhorn's PMO processes
• Mentoring and provide guidance to junior project managers or implementation specialists on best practices and project governance.

Senior Project Manager

Director

• Define and drive the strategy, process, and execution of our project management function
• Own Project Success and Health
• Deep Project Inspection & Accountability
• Cultivate Subject Matter Expertise
• Manage and Coach for Accountability
• Strategic Execution & Goal Alignment
• Performance Management & Reporting
• Process and Infrastructure Optimization
• Complex Project Oversight
• Change Management & Integration

Director, Global PMO

Manager

• Oversee the end-to-end process of provisioning new customer environments and ensuring timely completion of all setup, configuration, and onboarding tasks.
• Ensure customers receive accurate and efficient support for product configuration, data setup, and early-stage adoption activities.
• Drive consistency and quality in the onboarding experience through documentation, templates, and best practices.
• Partner with Customer Success and Professional Services teams to ensure seamless handoff and continuity across the customer lifecycle.
• Identify opportunities for the team to deliver proactive guidance and advisory support that increases customer engagement and drives product usage.
• Lead, mentor, and develop a global team of consultants, focused on early customer success.
• Foster a culture of accountability, customer empathy, and continuous improvement.
• Define clear performance expectations, provide coaching and feedback, and create development paths for team members to expand their skills into consultative and value-driven work.
• Monitor ticket volumes, workload distribution, and throughput to identify and address process inefficiencies and resource needs.

Manager, Product Consulting

Full-stack Engineer

• Analyze ambiguous customer needs and translate them into impactful products
• Take ideas from concept to working demo to Production, handling architecture, implementation, and deployment
• Work with Large Language Models (LLMs) and other AI technologies
• Participate in regular team collaboration meetings at the product directive and product line level
• Align technical execution with business goals, working closely with the Product team
• Share knowledge and best practices across various teams and disciplines within Bullhorn
• Rapidly build products from the ground up by embracing rapid feedback cycles
• Promote a culture of experimentation and exploration of new ideas and technologies

Staff Software Engineer

Support Engineer

• Answering incoming Bullhorn customer tickets via phone, email, and/or chat, asking questions and gathering information to quickly resolve issues
• Partnering with the customer to quickly identify challenges and technical issues, understanding the impact to their business
• Using your software product knowledge (along with empathy for our customers) to help fix important issues quickly while also helping prevent recurring issues in the future
• Being a critical thinker and using independent judgment when required to solve challenging or new problems that arise
• If unable to fix the issue yourself, connecting the customer to the right experts via defined escalation paths
• Communicating with customers proactively (mostly by phone) to update them on progress and do things when you say you’re going to do it
• Share your knowledge gained from troubleshooting issues by contributing to the global Bullhorn knowledge management system through flagging, editing, creating, and reusing articles
• Adhering to key customer and team focused metrics to maintain high standards in performance

Product Support Analyst – Fixed Term Contract

Product Manager

• Responsible for defining and delivering key product features
• Work closely with product leads and scrum teams to provide direction, guidance, and support
• Demo new features to internal staff
• Work cross-functionally to produce internal and customer-facing documentation
• Translate functional requirements into technical specifications
• Ensure development team understands the value and impact of their work
• Manage operational aspects of agile development: epic breakdown, story planning, sprint planning, and delivery
• Balance resolution priority against roadmap commitments
• Manage and resolve customer & internally reported product escalations

Product Owner

• Elevate the Consulting Practice: Define, set, and enforce the standard for what a Bullhorn consultant is: a subject matter expert who provides professional, opinionated, and expert advice
• Coach the team to lead clients to efficient processes and Bullhorn best practices that result in improved experience and ROI.
• Performance Management and Knowledge Strategy: Manage a team of individual contributor consultants. Hold the team accountable to key department metrics, including utilization, Customer Satisfaction (CSAT), and delivery efficiency. You will develop and execute a Strategic Knowledge Plan to resolve the imbalance of specialized knowledge, expanding cross-product expertise.
• Performance & Growth Coaching: Move beyond simple management to performance coaching, utilizing regular 1:1s as strategic development opportunities. Instill a feedback culture focused on growth, accountability, and the elevation of consulting acumen.
• Onboarding and Training: Own the training strategy and oversight of onboarding for new consultants, ensuring they rapidly achieve deep product and industry subject matter expertise.
• Client Deliverables: Partner with clients to identify key business objectives and ensure the high-quality, strategic output of all client deliverables.
• SI Partner Services and Success Strategic Ownership and Program Design: Act as the primary owner of strategic SI partner relationships, designing a comprehensive program that aligns partner incentives and capabilities with Bullhorn's customer success objectives, and defining the key performance indicators (KPIs) to measure the impact of partner delivery.
• Quality Assurance and Accountability: Partner with Professional Services to establish and enforce delivery methodology best practices. Own the resource certification strategy and actively monitor the quality of partner services, holding them accountable to the long-term success of the customers they serve.
• Enablement and Escalation Management: Guide partner enablement to ensure deep capability, act as the primary escalation point for critical partner delivery issues, and facilitate effective cooperation between partners and internal Bullhorn teams.
• Performance and Growth: Lead a regular cadence of business reviews with partners to assess performance, needs, and development plans to drive the quality of our partner ecosystem.

Senior Manager, Consulting

Database Administrator

• Install, design, and maintain database system software and implement database security.
• Provide support at all stages of database implementation and/or database-related deployments & maintenance.
• Run diagnostic tools to identify database current and future performance bottlenecks and take appropriate corrective actions to improve database performance.
• Work with development teams to tune and optimize queries.
• Troubleshoot performance and non-performance related issues either independently or in conjunction with other DBAs.
• Determine, enforce, and document database policies, procedures, and standards.
• Ensure 24/7 availability, security & integrity of the production application environment. This will include 24/7 on-call responsibilities on a rotating basis.
• Experience in a cloud environment like AWS, Azure, or GCP.

Database Administrator II

Account Executive

• Identify and target potential customers within the APAC staffing industry
• Drive the sales process from prospecting through to closing
• Align our solutions and services with the critical business needs of prospects, converting them into qualified sales opportunities
• Conduct product presentations and demonstrations for large, strategic clients, ensuring alignment with their business goals
• Lead contract negotiations and provide hands-on sales support to secure deals with customers of various sizes
• Maintain accurate and up-to-date information on prospects and forecasts within our CRM system
• Work closely with Sales Engineering, Professional Services, and System Integrator partners to develop compelling proposals
• Attend industry trade shows, events, and conferences as required to network and generate leads
• Regularly submit sales metrics, including weekly forecasts, pipeline management, business plans, and expense reports

Account Director

• Install, design, and maintain database system software and implement database security.
• Monitor and analyze database performance, identify database current and future performance bottlenecks, and ensure effective and efficient utilization of database systems/processes.
• Work with development teams to tune and optimize queries.
• Develop, implement, and test database backup and recovery policies and procedures.
• Determine, enforce, and document database policies, procedures, and standards.
• Create and maintain documentation for SQL database policies, procedures, and processes.
• Provide technical leadership on all stages of database implementation and/or database-related deployments, including development and maintenance of strategic, architectural, and tactical plans for the database environments.
• Troubleshoot performance and non-performance related issues either independently or in conjunction with other DBAs.
• Manage technology projects from initiation to completion.
• Ensure 24/7 availability, security & integrity of the production application environment. This includes participation in 24/7 on-call responsibilities on a rotating basis.
• Participate in continuous business process redesign to improve internal operations.

Senior Database Administrator

Consultant

• Lead engaging discovery sessions with prospective clients to understand business challenges, technical requirements, and strategic objectives
• Act as a trusted advisor guiding clients through complex solution discussions and identifying pain points and business value
• Design, prepare, and deliver tailored, high-impact product demonstrations and presentations for diverse audiences
• Develop persuasive proposals and responses to RFPs/RFIs showcasing capabilities and competitive differentiators
• Apply deep domain expertise in front-office recruitment processes (sourcing, job order management, interview coordination, offer management, talent pipelines)
• Apply strong knowledge of middle-office functions (operations, risk, compliance, data management, time capture, invoicing, reconciliations, payroll handover)
• Leverage Salesforce platform expertise and ecosystem/integration knowledge to craft solution narratives
• Collaborate with sales executives to develop account strategies, qualify opportunities, and accelerate sales cycles
• Provide market feedback to product management and engineering to influence product roadmap
• Partner cross-functionally with sales, product, marketing, and professional services to ensure seamless customer journey
• Stay current with industry trends and competitive landscape; represent Bullhorn in client-facing engagements
• Willingness to travel to client sites approximately 20% of the time

Solution Consultant

Systems Engineer

• Manage and maintain production systems, troubleshoot complex issues, and support ongoing infrastructure initiatives
• Manage and support systems across multiple environments with understanding of tech stack and product architecture
• Troubleshoot Java-based applications, including memory management (heap sizing, garbage collection tuning)
• Automate routine tasks using Bash, PowerShell, Python, or similar scripting/tools
• Apply load balancing principles and algorithms (round robin, least connections, IP hash)
• Manage services and resources in public cloud environments (AWS, Azure, GCP)
• Work with containerization and orchestration concepts (Kubernetes, Helm); handle container lifecycle, scaling, and troubleshooting
• Read and contribute to Infrastructure as Code templates (Terraform, CloudFormation) for infrastructure deployment
• Execute routine maintenance: patching, backups, health checks
• Assist cross-functional teams during rollouts or migrations as a technical contributor