Bullhorn

Systems Engineer

• Lead, mentor, and develop a team of systems engineers across multiple experience levels (SE I through Senior SE III)
• Participate in hiring, onboarding, and retention strategies to build a world-class systems engineering team
• Partner with senior leadership to define and execute the systems engineering roadmap aligned with business objectives
• Drive continuous improvement initiatives to enhance operational efficiency, system reliability, and scalability
• Lead cross-functional infrastructure projects from planning through execution
• Evaluate and implement emerging technologies and tools to improve team productivity and system performance
• Ensure 24/7 availability of production environments through effective team scheduling, incident response, and on-call management
• Drive accountability for SLAs, system performance metrics, and operational KPIs
• Lead major incident response efforts and facilitate blameless postmortems to drive systemic improvements
• Establish and enforce standards for documentation, runbooks, change management, and operational procedures
• Manage relationships with cross-functional partners including Development, QA, Customer Support, Professional Services, and Security

Systems Engineering Manager

• Monitor and maintain all production system equipment and services
• Ensure 24/7 availability of the Bullhorn production application environments. This will include weekend on-call responsibilities on a rotating basis.
• Be a mentor to other Systems Engineers within the team
• Document technical environments, processes and procedures.
• Provide direct support to Software Development, Quality Engineering, Customer Support, Professional Services and third-party vendors as needed to resolve production problems
• Maintain network and systems configurations globally across numerous data centers
• Develop system analysis and reporting tools and tools for task automation
• Participate in the planning and execution of new product deployment and enhancement projects, ensuring preparedness in servicing the product

Systems Engineer II

Content Marketing Manager

• Owning Bullhorn's social media presence and driving online audience engagement
• Planning and managing social and blog editorial calendars
• Building a bench of internal and external blog contributors
• Curating, creating, and publishing digital content
• Analyzing and reporting regularly on content, social media, and blog performance
• Writing, reviewing, editing, and repairing externally facing content/copy

Senior Content Marketing Specialist

Performance Marketing

• Develop and execute multi-channel demand generation campaigns to drive customer engagement, expansion pipeline, and bookings across existing customer segments in North America
• Support product launches and customer whitespace initiatives, translating new capabilities into clear, compelling value for current customers
• Build targeted, persona- and account-based programs aligned to sales priorities and business objectives
• Partner closely with Sales and Account Management leaders to plan campaigns, align on goals, track performance, and deliver effective sales enablement materials
• Develop compelling customer success stories and activate them consistently across integrated demand generation campaigns
• Collaborate with cross-functional stakeholders to execute customer-focused webinars, user groups, executive roundtables, and events
• Analyze campaign performance and pipeline impact, using insights to optimize programs and improve results over time

Demand Generation Manager

Business Analyst

• Design, build, and maintain dashboards and reports using tools such as Salesforce and Tableau
• Own the creation and adoption of KPIs within the CS team
• Analyze customer behavior and product usage to identify trends
• Audit and maintain customer data across systems
• Identify opportunities to automate data preparation using AI
• Partner with Customer Success leadership to support customer experience
• Equip Customer Success teams with actionable insights for Quarterly Business Reviews
• Work with Sales Operations, Finance, and Product teams to maintain a single source of truth

Senior Customer Insights Analyst – Customer Success Operations

QA Engineer

• Performing requirements analysis, formulating test coverage, writing test cases, and triaging issues
• Reporting issue status to clients and assisting with client UAT preparations
• Learning, leveraging, and sharing new technologies and best practices with peers
• Leading quality initiatives within your team and the overall QA department
• Writing automation utilizing WebdriverIO automation framework
• Maintaining automation suites for daily and pre-deploy runs

Senior Software Quality Engineer

Consultant

• Lead engaging and insightful discovery sessions with prospective clients to deeply understand their business challenges, technical requirements, and strategic objectives
• Act as a trusted advisor, guiding clients through complex solution discussions and identifying key pain points and business value that our offerings can address
• Design, prepare, and deliver compelling, high-impact product demonstrations tailored to specific client needs and use cases
• Articulate the value proposition of our solutions clearly and concisely to diverse audiences, from technical stakeholders to C-level executives
• Develop and deliver persuasive presentations, proposals, and responses to RFPs/RFIs, showcasing our capabilities, business value of our solutions and competitive differentiators
• Exhibit deep understanding and practical experience with front office recruitment processes (e.g. candidate sourcing and attraction, business development, job order management, interview coordination, offer management, talent pipeline development)
• Demonstrate strong knowledge and experience within middle office functions (e.g. operations, risk management, compliance, data management, time capture, interpretation and invoicing, reconciliations and handover to payroll systems)
• Possess a solid understanding of Salesforce and its capabilities, including its ecosystem, integration points, and how it can be leveraged to solve business problems
• Apply strong consulting skills to analyze client environments, identify opportunities for improvement, and recommend optimal solutions
• Collaborate effectively with sales executives to develop account strategies, qualify opportunities, and accelerate sales cycles
• Partner with sales, product, marketing, and professional services teams to ensure a seamless customer journey from presales to implementation

Solution Consultant II

Database Administrator

• Responsible for the implementation, configuration, maintenance, and performance of business critical products and solutions for Bullhorn’s production environment.
• Install, design, and maintain database system software and implement database security.
• Monitor and analyze database performance, identify performance bottlenecks.
• Work with development teams to tune and optimize queries.
• Develop, implement, and test database backup and recovery policies and procedures.
• Determine, enforce, and document database policies, procedures, and standards.
• Create and maintain documentation for SQL database policies, procedures, and processes.
• Provide technical leadership on database implementation and/or database-related deployments.
• Troubleshoot performance and non-performance related issues.
• Manage technology projects from initiation to completion.