Bryten

Community Manager

• Leading the day-to-day operations of the community with professionalism and positivity
• Leads and manages operations in compliance with Affordable Housing Regulations and meeting requirements to include preparing documentation and reporting
• Maintains and processes Move In and Recertification files as required to maintain program compliance with program funding
• Recruiting, coaching, and developing a high-performing onsite team
• Managing budgets, rent collections, financial reporting, and expense control
• Overseeing leasing efforts, occupancy goals, renewals, and compliance requirements
• Coordinating maintenance operations to ensure quality service and excellent curb appeal
• Resolving resident concerns with empathy, professionalism, and timely follow-up
• Building positive relationships with residents, vendors, and business partners
• Partnering with the Asset Director by providing operational updates and supporting owner/client communications
• Promoting safety, regulatory compliance, and a positive community culture
• Performing other duties as assigned

Community Manager, Affordable Experience

Learning and Development

• Delivering engaging in-person, virtual, and field-based training on USDA Rural Development (RD), Low-Income Housing Tax Credit (LIHTC) compliance, and OneSite operations for onsite teams
• Coaching Community Managers, Leasing Consultants, Compliance Specialists, and Maintenance teams through live file reviews, OneSite workflows, and real-time operational support
• Training maintenance teams on preventive maintenance documentation standards, OneSite work order management, service requests, make-ready tracking, and maintenance reporting
• Designing, developing, and maintaining training materials, job aids, checklists, assessments, and LMS content to support onboarding, continuing education, and operational consistency
• Conducting onsite audits of resident files, work orders, and preventive maintenance documentation to identify training opportunities and reinforce company standards
• Providing one-on-one coaching and follow-up support to improve compliance accuracy, operational execution, and overall team performance
• Managing training schedules, maintaining detailed training records, tracking completion metrics, and administering Learning Management System (LMS) content and reporting
• Partnering closely with the Director of Compliance and operational leadership to identify skill gaps, recommend training initiatives, and support continuous process improvement across the affordable housing portfolio
• Monitoring training effectiveness through reporting, performance metrics, and compliance trends while recommending solutions to improve operational results
• Traveling throughout the Bryten affordable housing portfolio (up to 40%) to facilitate onboarding, refresher training, coaching sessions, and site visits
• Supporting department initiatives, special projects, and continuous improvement efforts
• Performing other duties as assigned

Learning & Development Specialist

Accountant

• Accurately manage 3rd party accounts, ensuring all income, expenses, and changes in assets and liabilities are recorded monthly.
• Process various banking transactions, including wire and account transfers, deposits, and other necessary financial operations.
• Perform internal audits to confirm property compliance with established policies and procedures.
• Execute monthly accounting closing tasks, such as journal entries, reconciliations, and reports, adhering to Generally Accepted Accounting Principles (GAAP).
• Support the budgeting process by preparing initial property budget drafts and inputting finalized budgets into the accounting system.
• Reconcile bank accounts, conduct thorough research, and make adjusting journal entries to resolve any discrepancies.
• Archive all supporting documents.
• Oversee internal processes to verify the accuracy of property delinquency reports, pre-paid rent journals, security deposit ledgers, and monitor property refunds.
• Manage property cash flow, including the coordination and review of accounts payable.
• Support the preparation of year-end audits and tax filings.
• Deliver accurate monthly financial reports within set deadlines.
• Process replacement reserve draw requests with the lender and facilitate required repair submissions.
• Monitor and comply with lender reporting obligations.
• Organize and archive documentation in accordance with company policies.
• Uphold a professional demeanor and prioritize customer service.
• Communicate with clients professionally via email, video and phone.

Property Accountant

Technician

• Completing service requests and maintenance work orders in a timely, professional, and courteous manner
• Diagnosing and repairing issues related to plumbing, electrical, HVAC, appliances, carpentry, drywall, painting, and other building systems
• Performing preventative maintenance on community equipment, buildings, and common areas
• Preparing vacant apartment homes for new residents by completing make-ready and turn processes
• Conducting routine inspections of buildings, grounds, amenities, and equipment to identify maintenance needs and safety concerns
• Assisting with emergency maintenance situations and participating in an on-call rotation as required
• Maintaining community curb appeal through regular upkeep of grounds, common areas, and property amenities
• Ensuring all work is completed in compliance with company policies, safety standards, and applicable regulations
• Maintaining accurate records of completed work orders, inspections, inventory, and maintenance activities
• Communicating effectively with residents, vendors, and team members to provide exceptional customer service
• Assisting with inventory management and maintaining appropriate levels of maintenance supplies and equipment
• Supporting community improvement projects and capital improvement initiatives as needed
• Promoting a positive, safe, and welcoming community environment
• Performing other duties as assigned

Maintenance Technician

Manager

• Centralized Business Manager position available in Phoenix, AZ
• Be a part of the journey of empowerment and engagement
• Handle account management and rent collections
• Process new lease/move-in processing
• Manage move-out inspections and deposit accounting
• Conduct month-end reporting responsibilities
• Resolve resident complaints and handle miscellaneous administrative tasks
• Complete required training guides and participate in continuous education/training opportunities

Centralized Business Manager

• Completes all maintenance service requests including basic general repairs such as drywall, painting, carpentry, etc. as well as heating, ventilation, air conditioning (HVAC) and other appliances in a timely manner.
• Occasionally working “on call” as needed and/or as scheduled, as well as a non-traditional schedule such as special events and weekends (on call).
• Assists with turnkey operations with preparing vacant units rent-ready in a timely manner, performing various repairs, accurately posting status of work orders.
• Assists with issues with plumbing systems which can include replacing faucets, toilets, and hot water tanks; fixing garbage disposals, dishwashers, water-dispensing refrigerators, and washing machines.
• Completes grounds work to include picking up trash, sweeping, pressure washing, clearing dumpster area and maintaining landscape.
• Responsible for complying with all safety standards within OSHA specifications as well as all company guidelines, reporting any discrepancies immediately to the Maintenance Supervisor and Community Manager.
• Performs other duties as assigned

• Coordinating, scheduling, and communicating training programs for corporate and onsite team members across the organization
• Managing the company learning calendar and ensuring training initiatives are delivered effectively and on schedule
• Designing, developing, and implementing training programs focused on property management operations, policies, procedures, and best practices
• Creating engaging training materials for instructor-led, virtual, and self-paced learning environments, including LMS-based courses
• Facilitating one-on-one, small-group, and large-scale training sessions both virtually and in person
• Administering and supporting the Learning Management System (LMS), including course uploads, attendance tracking, reporting, and learner support
• Responding to training-related support requests and assisting team members with LMS access, navigation, and technical issues
• Developing training resources such as job aids, assessments, templates, guides, and process documentation
• Partnering with subject matter experts and operational leaders to develop, update, and maintain training content
• Evaluating training effectiveness through reporting, performance metrics, feedback, and key performance indicators (KPIs)
• Supporting onboarding initiatives, leadership development programs, company events, and special projects as assigned
• Traveling as needed, up to approximately 40%, to facilitate training sessions, onboarding programs, team meetings, and large-scale learning events
• Performing other duties as assigned

Community Manager, Affordable Experience

Learning & Development Specialist

Property Accountant

Maintenance Technician

Centralized Business Manager

Maintenance Technician

Learning & Development Specialist – Remote w/ Travel