Bryten

Community Manager

• Professionally manage and lead the property team in daily operations of the community, maintaining an engaging and motivating presence.
• Establishes maintenance and team schedules, holding each accountable for performance to include team engagement.
• Effectively coach the team, guiding and developing to create an inclusive workplace making all feel welcome.
• Manage budget, accounts, rent collections, and tenant notices; effectively utilize software to ensure accuracy and timeliness of process.
• Review processed applications, background and credit checks ensuring all processes and procedures were followed.
• Responsible for administrative tasks such as conducting file audits to ensure compliances and filing taxes.
• Reporting any problems or issues of an escalated nature to the Asset Director.
• Prepares client reporting for review by Asset Director, ensuring all supporting documentation is gathered for regular client meetings.
• Effectively and timely communicate any variance, concerns and positive impact in property operations, taking a solution-driven approach to ensure goals and initiatives are met.
• Enforces company policies and procedures for compliance documentation regarding new leases and recertification of existing residents.
• Greet residents, applicants and all others courteously and respectfully.
• Timely respond, address, and resolve residents' questions, concerns, and complaints promptly.
• Inspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with local, state, and federal regulations while promoting the captivating curb appeal and amenities.
• Investigates complaints and resolves conflicts.
• Secures property and implements safety precautions; responds to emergencies, reporting as required, and completing all documentation.
• Ensure compliance of all work-related activities in a fair, ethical and consistent manner.