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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management, rent collections, and compliance auditing, while effectively managing resident relations and administrative tasks. Proficient in utilizing software for accurate account tracking and reporting.
Highest-signal resume keywords
Account ManagementRent CollectionsAudit ComplianceMonthly ReportingResident Relations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lease ProcessingMove-In ProcessingMove-Out InspectionsDeposit AccountingMonthly AuditsRenewal TrackingData ManagementIssue Resolution
Soft Skills
CommunicationProblem-SolvingOrganizational Skills
Tools & Technologies
YieldstarProperty Management Software
Industry Keywords
Resident ComplaintsPre-Move-Out InspectionsStatement of Home ConditionPet ScreeningDemographics
About the role
Key responsibilities & impact- Centralized Business Manager position available in Phoenix, AZ
- Be a part of the journey of empowerment and engagement
- Handle account management and rent collections
- Process new lease/move-in processing
- Manage move-out inspections and deposit accounting
- Conduct month-end reporting responsibilities
- Resolve resident complaints and handle miscellaneous administrative tasks
- Complete required training guides and participate in continuous education/training opportunities
Requirements
What you’ll need- Account Management and Rent Collections
- Utilize software to manage accounts, rent collections, and resident notices, ensuring accuracy and timeliness
- Implement and track renewals once approved by Manager
- Generate monthly renewal spreadsheets from after Yieldstar approval
- File Meets Audit Compliance
- Screening, POI, ID Verify, ESAs, PetScreening Demographics
- Schedule pre-move-out inspections for the maintenance team
- Ensure maintenance completes timely move-out inspections and Statement of Home Condition
- Conduct monthly audits of move ins, move out, apps, NTV
- Report any escalated issues to the property manager
- Meet virtually with each property manager weekly
Benefits
Comp & perks- Medical plans with choices to fit your needs
- Dental and Vision insurance options
- Health Savings Account (HSA) with employer contribution
- Financial security benefits including 401k Plan with company match
- Optional life insurance +addl voluntary life
- Optional short-term disability +options for long-term disability
- Supplemental life insurance with critical health insurance and accident insurance
- Vacation program accruing immediately upon hire
- Sick time when you need it
- Paid holidays + floating holidays to celebrate those special times
- Company-sponsored wellness initiatives
- Continuous education with development programs and more!