Learning & Development Specialist

Bryten

Affordable Learning & Development Specialist delivering training and support to affordable housing teams. Focusing on compliance and operational excellence across Bryten communities.

Posted 7/3/2026full-timeSt. Petersburg • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Delivering engaging in-person, virtual, and field-based training on USDA Rural Development (RD), Low-Income Housing Tax Credit (LIHTC) compliance, and OneSite operations for onsite teams
Coaching Community Managers, Leasing Consultants, Compliance Specialists, and Maintenance teams through live file reviews, OneSite workflows, and real-time operational support
Training maintenance teams on preventive maintenance documentation standards, OneSite work order management, service requests, make-ready tracking, and maintenance reporting
Designing, developing, and maintaining training materials, job aids, checklists, assessments, and LMS content to support onboarding, continuing education, and operational consistency
Conducting onsite audits of resident files, work orders, and preventive maintenance documentation to identify training opportunities and reinforce company standards
Providing one-on-one coaching and follow-up support to improve compliance accuracy, operational execution, and overall team performance
Managing training schedules, maintaining detailed training records, tracking completion metrics, and administering Learning Management System (LMS) content and reporting
Partnering closely with the Director of Compliance and operational leadership to identify skill gaps, recommend training initiatives, and support continuous process improvement across the affordable housing portfolio
Monitoring training effectiveness through reporting, performance metrics, and compliance trends while recommending solutions to improve operational results
Traveling throughout the Bryten affordable housing portfolio (up to 40%) to facilitate onboarding, refresher training, coaching sessions, and site visits
Supporting department initiatives, special projects, and continuous improvement efforts
Performing other duties as assigned

Requirements

What you’ll need

Minimum of 3 years of multifamily property management experience, including at least 2 years working with USDA Rural Development (RD), LIHTC, or layered affordable housing communities
Demonstrated expertise processing RD certifications, LIHTC certifications, income calculations, asset verifications, and affordable housing compliance requirements
Extensive experience using OneSite, including compliance processing, resident management, work orders, preventive maintenance documentation, and reporting
Strong understanding of preventive maintenance documentation and maintenance workflows within multifamily housing
Previous experience delivering classroom, virtual, or field-based training and coaching preferred
Bachelor's degree in Human Resources, Education, Business Administration, or a related field preferred
HCCP, SHCM, or equivalent affordable housing certification preferred
Previous experience as a Community Manager within RD or layered affordable housing communities preferred
Experience with Learning Management Systems (LMS) administration and instructional design preferred
Excellent organizational, project management, and time management skills
Strong written, verbal, presentation, and facilitation skills with the ability to engage learners at all levels
Self-motivated with the ability to prioritize work independently in a hybrid environment
Strong analytical, coaching, and problem-solving abilities
Bilingual (English/Spanish) is a plus
Valid driver's license, current automobile insurance, reliable transportation, and the ability to travel up to 40% required

Benefits

Comp & perks

Comprehensive Medical Plans with flexible coverage options for you and your family
Dental & Vision Insurance options to support your overall well-being
Health Savings Account (HSA) with employer contributions
401(k) with Company Match to support your financial wellness
Life & Disability Insurance options to help protect you and your loved ones
Vacation Time that starts accruing on Day 1!
Paid Holidays + Floating Holidays to support work-life balance
Wellness Programs to support your mind and body
Professional Development & Continuing Education Opportunities
Even more supplemental benefits to keep you covered!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

USDA Rural Development ComplianceLIHTC Certification ProcessingOneSite ProficiencyPreventive Maintenance DocumentationLearning Management Systems AdministrationIncome CalculationsAsset VerificationsOperational ReportingTraining Material DevelopmentProject Management

Soft Skills

Organizational SkillsTime ManagementCoaching AbilitiesProblem-Solving SkillsPresentation Skills

Certifications

HCCPSHCM