Brown & Brown Insurance

Product Manager

• Own, create, and maintain the product roadmap, ensuring it is visible, transparent, and understood by all stakeholders and scrum team members.
• Partner with product owner(s) to ensure the scrum product backlogs align with the broader roadmap.
• Lead discovery effort on new initiatives partnering with product owner(s) to translate to stories.
• Deeply engages with stakeholders by establishing and maintaining ongoing business relationships.
• Maintains and improves knowledge sharing and collaboration between the business and IT.
• Acts as the primary point of contact between stakeholders and the Scrum Team.
• Understands how existing business solutions are used to determine current and future state.
• Develop product KPIs in alignment with broader business goals and objectives.
• Facilitate communication of the product vision, goals, and objectives to the Scrum Team in partnership with product owner(s).
• Clarifies and supports the strategic path to outcomes and advances them into business solutions.
• Makes timely decisions regarding priority and scope of work, balancing stakeholder interests, and technical feasibility.

Business Intelligence Developer

• Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
• Analyze and synthesize data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
• Develop custom data models & algorithms and create data visualizations (reports and dashboards) to support user stories and drive actionable insights.
• Drive discussions on data and insights, context, and implications with business and technology partners.
• Identify, design, and implement internal process improvements & best practices such as automation of manual processes.
• Create and maintain product-related documentation (e.g. project plans, business & technical requirement documents).

Business Intelligence Analyst

Claims Specialist

• Investigate, evaluate, and bring to disposition all nonsuit and litigation claims
• Assure the proper reserving of all losses
• Participate in recognized safety and marketing programs
• Assign and manage the activities of independent adjusters and other vendors
• Work effectively with clients, brokers, attorneys, and internal departments
• Identify subrogation and risk transfer potential
• Inspect losses and loss sites as necessary
• Reinsurance reporting
• Prepare comprehensive claim correspondence, including coverage position communications
• Attend training classes and/or secure professional designations

Senior Claims Examiner

QA Engineer

• Design, develop, and execute detailed test cases for web, desktop, and UI applications.
• Perform manual testing (functional, regression, smoke) and ensure thorough coverage.
• Build automation frameworks from scratch using Selenium and C# in Visual Studio.
• Implement and maintain CI/CD pipelines for automated testing in Azure DevOps.
• Conduct API testing and validate integrations across multiple systems.
• Perform performance and load testing using JMeter.
• Collaborate with developers, product owners, and stakeholders to ensure quality standards.
• Analyze requirements and provide clear, actionable feedback.
• Maintain and optimize automation suites for scalability and reliability.
• Work with Oracle and SQL databases for data validation and backend testing.
• Document test results, defects, and provide detailed reports in Azure DevOps.
• Work closely with the QA Lead to ensure alignment with overall QA strategy and objectives.
• Foster a positive team environment and collaborating effectively.

Senior QA Engineer

Financial Planning and Analysis

• Execute financial and operational audits, including planning, fieldwork, testing, documentation, and issue validation, in accordance with approved audit plans
• Evaluate the design and operating effectiveness of internal controls, including SOX/ICFR where applicable
• Draft clear audit observations, practical recommendations, and support preparation of draft and final reports
• Apply data analytics and automation to audit planning and testing (e.g., population analysis, exception testing, trend analysis)
• Use tools such as Power BI, Excel/Power Query, and AI‑assisted tools (e.g., Copilot) to analyze data and support repeatable or continuous audit procedures
• Partner with stakeholders to understand processes, data sources, and risks, and communicate audit objectives and results to technical and non‑technical audiences
• Support remediation tracking and follow‑up of audit findings
• Mentor junior team members and contribute to the enhancement of audit methodologies, templates, and analytics capabilities
• Assist with special projects and departmental initiatives as needed

Senior Financial Operations Audit Analyst

Risk

• Identifying prospects for business from existing and prospective clients.
• Maintaining a consistently strong and active new business pipeline.
• Developing new relationships with individuals responsible for insurance and risk management decisions at prospective clients.
• Aggressively identifying and pursuing cross-selling opportunities amongst existing clients.
• Obtaining referral leads from existing clients.
• Participating and taking leadership roles in targeted civic and professional associations.
• Designing individual prospect sales strategies and developing unique prospect programs.
• Understanding our value proposition for each opportunity and aligning the firm’s resources and expertise with individual client sales strategies.
• Maintaining consistent and high-quality touch points with clients and prospects.
• Providing proactive risk management advice to existing clients and resolving client issues before they become “problems".

Insurance Sales and Risk Advisor

Producer

• Prospect, develop, propose and bind new business
• Actively pursue new customer prospects through telemarketing, networking, and personal referrals
• Renew existing customers every year
• Assist in the collection of required coverage information and necessary deposit and renewal premiums
• Maintain the proper documentation for existing and prospective customers
• Oversee all aspects of your new customers with the assigned account manager
• Drive and support cross-selling strategies for existing customers, as well as new relationships
• Foster and seek relationships with teammates across all levels of Brown & Brown
• Ensure compliance with government agencies and corporate policies and procedures
• Attend training sessions, courses, etc. to maintain up-to-date skills
• Always conduct the highest level of confidentiality

Account Executive

• Act as the senior strategic advisor and relationship owner for complex and high-profile employee benefits clients.
• Lead benefits strategy, funding analysis, vendor selection, contribution modeling, and long-term cost-containment planning.
• Independently manage the most complex accounts, including self-funded, captive, and advanced funding arrangements.
• Oversee account teams, including Senior Account Managers and Benefits Analysts, ensuring workload balance, accountability, and professional development.
• Serve as escalation point for complex client, carrier, vendor, or compliance issues.
• Partner with producers on new business opportunities by participating in prospect meetings, finalist presentations, and strategy development.
• Drive client retention, growth, and cross-selling initiatives in collaboration with agency leadership.
• Ensure consistent adherence to agency service standards, technology platforms, and best practices.
• Coach and mentor team members through feedback, training, and career development planning.
• Proactively monitor industry trends, regulatory developments, and market innovations to provide forward-looking guidance to clients.

Employee Benefits Account Executive

• Manage and service medium to large commercial accounts, typically generating over $10,000 in revenue
• Conduct client meetings and presentations as needed to maintain strong relationships and ensure satisfaction
• Lead marketing efforts for approximately 30% of the book of business, including negotiating and securing competitive quotes
• Act as a liaison between producers and clients by gathering exposure and operational updates, processing renewal applications, and coordinating necessary documentation
• Oversee the renewal process by obtaining quotes and claims history from carriers, either directly or through team collaboration
• Execute the Renewal/Marketing workflow independently or in partnership with the Marketing Team
• Collect and process signed documentation, including applications, supplemental forms, and non-admitted carrier requests
• Collaborating with producers to implement new business strategies and onboarding
• Respond to Requests for Proposals (RFPs) with timely and accurate submissions
• Prepare and finalize Insurance Coverage Reviews, ensuring delivery to clients with appropriate correspondence
• Manage a broad portfolio of commercial insurance products, providing expert guidance and support
• Research and respond promptly to client inquiries, delivering high-quality service and solutions
• Coordinate carrier services such as claim reviews, loss control visits, and premium allocations
• May serve as the sole producer for select accounts within the assigned portfolio
• Participate in all departmental service meetings to stay aligned with team goals and updates
• Perform additional duties or special projects as assigned

Commercial Lines Account Executive

Customer Success Manager

• Proficient at root cause analysis and serves as subject matter resource in customer meetings, as needed.
• Service new and existing moderately (or greater) complex customer websites (using third party software), following established SOPs and best practices.
• Works on moderate complexity (or greater) client projects.
• Provide direct and indirect (through teammate development) daily support to assigned clients and/or clients as directed.
• Develop root cause analysis skills to provide direct daily support to assigned clients as directed.
• Anticipates and responds to client support questions as assigned and works directly with clients.
• Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.
• Promote a commitment to achieve or exceed internal and external performance standards both individually and through teammates.

Customer Success Specialist

Medical Billing and Coding

• Reviews and completes the medical coding and pricing of the Allocation Worksheets and Calculation spreadsheets prepared by the Analysts.
• Supports the preparation and review of the Allocation worksheet.
• Prices DME, facility & medical procedures and surgeries and prescription medications.
• Analyze and interpret Allocation worksheet to ensure accurate coding of diagnoses, procedures and services.
• Apply appropriate ICD-10-CM, CPT, and fee schedules based on coding guidelines.
• Enters the appropriate medical procedure code, NDC prescription drug code and price in the Case Management System.
• Strictly adhere to company confidentiality policies and procedures, safeguarding sensitive information at all times.
• Any other duties as may be assigned.

Medical Coding Specialist

Recruitment

• Support all administrative and operational aspects of the end-to-end recruitment process
• Maintain compliance in all pre-hire processes
• Drive workflow efficiencies, always working towards improving and streamlining processes
• Handle interview scheduling, travel arrangements, and other required support activities for the interview and recruiting process
• Handle background checks and I-9 verification coordination ensuring timely processing and escalation of issues
• Provide post-offer support for candidates as needed
• Responsible for recording and maintenance of TA documentation & best practices
• Provide Workday administrative support for the end-to-end talent Acquisition process
• Create Job Descriptions in compliance with internal audit requirements
• Schedule and coordinate both onsite and virtual career fairs for TA partners.
• Direct posting to additional job board resources i.e. Indeed, handshake, Facebook.

Product Manager

Business Intelligence Analyst

Senior Claims Examiner

Senior QA Engineer

Senior QA Engineer

Senior Financial Operations Audit Analyst

Insurance Sales and Risk Advisor

Producer

Employee Benefits Account Executive

Commercial Lines Account Executive

Customer Success Specialist

Medical Coding Specialist

Talent Acquisition Coordinator – Special Projects Intern