Brilliant

Account Manager

Brilliant

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $65,000 - $90,000 per year

About the role

  • The Creative Account Manager is a relationship-builder— someone who connects with clients, understands their goals, and helps bring thoughtful gifting ideas to life
  • Account Managers do more than manage the day-to-day project execution — they guide the early planning stages, make sure the client’s needs are clear, the right teams are looped in, and ensure everyone’s set up to do great work
  • As a trusted gifting advisor, you’re responsible for uncovering new gifting opportunities with clients, influencing decision-making, and ensuring every gifting initiative is set up to deliver revenue, margin, and long-term success
  • Serve as the primary strategic partner to clients — cultivating strong relationships through regular touch points and consultative guidance
  • Consistently meets or exceeds revenue and margin goals

Requirements

  • 3+ years of full-time experience in customer success, client services, sales or account management
  • Proven track record owning revenue targets
  • Strong relationship-builder with high emotional intelligence and executive presence
  • Ability to manage multiple priorities, stakeholders, and timelines
  • Excellent written and verbal communication skills
  • Tech savvy - working experience with platforms like Salesforce, Slack, Google Suite, ticketing system like Front is a plus
  • A mindset of ownership and continuous improvement
Benefits
  • Medical, Dental, & Vision benefits
  • Flexible PTO
  • Paid company holidays
  • Work from home stipend for new hires
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer successclient servicessalesaccount managementrevenue targetsproject executiongifting initiatives
Soft Skills
relationship-buildingemotional intelligenceexecutive presencemulti-priority managementstakeholder managementtimelines managementwritten communicationverbal communicationownership mindsetcontinuous improvement