Talent Acquisition Partner
AnyVan
Salary
💰 $65,000 - $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Proactively develops creative solutions
- Cultivates client relationships with regular touch points
- Leads client projects from initial concept to approval and final revenue using a consultative sales approach and proven relationship-building strategies
- Manages escalations with urgency and empathy to maintain client trust and satisfaction
- Serve as the primary point of contact and act as a the primary liaison between internal stakeholders– effectively communicating and balancing resources
- Demonstrates expertise in pitching, selling, and guiding the implementation process
- Acts as a liaison to Sales and Brilliant functional teams as appropriate
- Sets up projects for successful execution
- Consistently meets and exceeds revenue and/or margin goals
- With Account Director support, manages a wide variety of clients and is able to effectively adapt and prioritize various clients needs
- Produces consistent, creative direction to the creative team to execute Lookbooks and programming briefs
- Consistently builds trusting client relationships which leads to client referrals
- Ability to land and expand a client, resulting in client revenue growth
- Demonstrates good judgment in navigating exceptions, both on-the-fly and when given time to explore options
Requirements
- 3+ years of full-time experience in customer success, client services, sales or account management
- People-person with lots of empathy, enjoys cultivating relationships with clients
- Strong customer service mentality + positive attitude
- Detail oriented, fast-paced, and organized with strong follow-through abilities
- Ability to manage multiple priorities, stakeholders, and timelines
- Excellent written and verbal communication skills
- Tech savvy - working experience with platforms like Salesforce, Slack, Google Suite, ticketing system like Front is a plus
- Comfortable and confident in a variety of client-facing scenarios
- Comfortable owning a revenue goals and managing a book of business with growth expectations
- Understands how to identify upsell opportunities and convert them into revenue
- Proactive in spotting churn risks and developing strategies to retain and grow client accounts
