Bread Financial

Customer Support

• Map omnichannel customer experiences and performance data
• Partner with Insights, Product Managers, and Operations
• Understand customer friction and collaborate to enhance customer value
• Manage a backlog of opportunities and lead through a disciplined framework
• Manage team monitoring journeys and top customer complaints

Customer Experience Manager

Director

• Lead the Fraud Strategy function of Account Protection
• Analyze fraud trends and develop mitigation strategies
• Manage and develop a multifaceted team of fraud analysts
• Measure and monitor fraud performance to quantify risk and opportunity
• Design creative solutions to fraud risk challenges

Director, Fraud Strategy

People Operations

• Gaining an understanding of the associate’s related area of the enterprise
• Completion of role-specific training
• Participate and demonstrate new knowledge through individual coaching and training
• Activity-based Training Development curriculum
• Demonstrate outstanding verbal and written communication skills
• Build and maintain effective internal and external business partnerships
• Learn proper processes and procedures relevant to an associate’s respective team
• Actively seek out opportunities to expand knowledge of the broader business
• Follow established guidelines for quality and productivity

Intern, People & Culture

Controller

• Gaining an understanding of the associate’s related area of the enterprise
• Participate in Activity-based Training Development programs
• Demonstrate outstanding verbal and written communication skills
• Build and maintain effective internal and external business partnerships
• Learn proper process and procedures relevant to an associate’s respective team
• Actively seek out opportunities to expand knowledge of the broader business
• Follow established guidelines for quality and productivity

Intern – Treasury Controllership

Software Engineer

• Gaining an understanding of the associate’s related area of the enterprise and completion of role-specific training provided by their respective team
• Participate and demonstrate new knowledge gained through individual coaching and training conversations
• Build and maintain effective internal and external business partnerships
• Learn proper process and procedures relevant to an associate’s respective team
• Actively seek out opportunities to expand knowledge of the broader business
• Follow established guidelines for quality and productivity

Intern – Core Engineering

• Collaborate with team members and cross-functional partners to ensure compliance with tax regulations
• Build and maintain effective business partnerships
• Participate in professional development curriculum
• Contribute to executive round tables and attend social events

Federal Tax Intern

Compliance

• Collaborate with teams and departments to understand internal controls
• Participate in training and development programs
• Communicate effectively with internal and external partners
• Build business partnerships and resolve concerns
• Learn processes relevant to respective teams
• Seek opportunities to expand knowledge across the organization
• Support internal and external audits

Intern – SOX Compliance Audit

Engineering Manager

• Lead a team of engineering associates and contractors
• Provide development through coaching and performance management
• Participate in technology development and application roadmap
• Improve applications and processes focusing on quality and efficiency
• Manage resource capacity and demand on projects

Product Manager

• map customer journeys, understanding engagement, and identifying improvement opportunities
• develop business cases, growth strategies, and market research to enhance customer solutions
• collaborate with business partners to define ideal customer experiences and address pain points
• ensure front-line readiness to support new digital/mobile features in partnership with Operations