Regional General Manager
NEXT|HEALTH
Manager, Payment Posting and Banking Operations
Brault
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $65,000 - $95,000 per year
Job Level
Mid-LevelSenior
About the role
- Implements and communicates operational initiatives to improve the efficiency of Banking, Bank Reconciliation and Payment Posting Departments
- Manages planning, organization, and evaluation of all Banking and Payment Posting processes
- Manages team to maintain Service Level Agreements and Reports weekly to the Vice President, Post-bill Operations on all activity for the period
- Carries out responsibilities in accordance with Brault policies and procedures, applicable regulations, including HIPAA and Labor regulations
- Works with HR to recruit and selects personnel to fill positions within the Departments; orientates, trains, and mentors employees
- Sets, communicates, monitors, and evaluates expectations for departmental performance; disciplines staff and completes annual performance evaluations
- Ensures staff are cross trained as appropriate to provide backup and relief; provides contingency planning to avoid workflow delays
- Uses rigorous logic and methods to solve difficult problems and presents as role model for conflict management and resolution
- Implements, maintains, and reports on Key Indicator and Service Level Agreements; designs quality measures and performs quality/productivity audits
- Consistently communicates with respect; responds appropriately to requests for information or assistance and directs requestors to appropriate business unit
- Attends all required meetings and performs other duties as assigned by Brault leadership
Requirements
- Bachelors' degree from an accredited university, preferred or 3-5 years equivalent experience
- 3+ years’ experience supervising more than 5 employees
- Experience with healthcare billing software required
- Athena IDX or GE Centricity experience preferred
- Thorough knowledge of the tools, techniques, and terminology of healthcare billing operations
- Understanding of basic accounting principles and receivables management
- Understanding of healthcare regulations such as HIPAA, Medicare, Medicaid, and third-party payer policies
- Excellent organizational skills and strong attention to detail
- Ability to effectively prioritize work and distinguish between important and urgent tasks
- Proactive and solution oriented with proven track record of process improvements in revenue cycle
- Knowledge of conflict management and resolution
- Ability to communicate effectively with team members, management, and stakeholders
- Ability to adapt to changing priorities, handle pressure, and work effectively in a fast-paced environment with tight deadlines
- Ability to learn new equipment and new processes quickly and is invested in personal and professional development.
