BPCS, Comprehensive marketing solutions, ltd.

Content Marketing Manager

• Design expressive, visually compelling features for AI-powered news, discovery, personalization, and interest-feed experiences.
• Create clear, engaging visual stories that communicate product ideas and design rationale to stakeholders.
• Own end-to-end design for assigned features, from concept development through final engineering handoff.
• Partner closely with product managers, engineers, content strategists, and cross-functional stakeholders to define problems, explore solutions, and align on scope.
• Work effectively within an established design system to deliver cohesive, scalable, and production-ready designs.
• Create designs and prototypes in Figma to validate interaction flows, usability, and visual direction.
• Build or collaborate on lightweight interactive prototypes, including coded prototypes when needed, to test and communicate ideas.
• Apply a sharp eye for detail to ensure pixel-perfect execution, visual quality, and strong fit and finish across releases.
• Collaborate with motion designers to integrate animation, transitions, and micro-interactions that improve usability and delight.
• Present work in design reviews, incorporate feedback, and clearly articulate the rationale behind visual decisions.
• Stay current on emerging design trends, AI capabilities, prototyping tools, and consumer content behaviors to inform innovative product experiences.

Product Designer – AI Content Experiences

AI Engineer

• Collaborate with product and engineering teams to support customer onboarding and technical adoption.
• Develop, maintain, and own customer-facing GitHub repositories and related codebases.
• Design, build, test, and deploy software solutions for scientific computing and data science applications.
• Apply software engineering principles to address scientific, research, and computational challenges.
• Create, maintain, and improve reusable AI agents, automation workflows, and community assets.
• Utilize AI, LLMs, and agent-based technologies to enhance customer solutions and development processes.
• Support machine learning and data science workflows through software development and integration efforts.
• Contribute to simulation-based projects and computational science initiatives.
• Troubleshoot technical issues, identify root causes, and implement effective solutions.
• Follow software development best practices, including version control, testing, documentation, and code reviews.
• Engage with customers to understand requirements, provide technical guidance, and drive successful outcomes.
• Help establish and promote engineering best practices across customer and community projects.

Software Engineer – Scientific Computing, AI

Technical Program Manager

• Serve as a technical program and stakeholder engagement lead responsible for driving awareness, alignment, and execution of internal initiatives across Customer Success Account Managers (CSAMs) and related field roles.
• Act as the connective layer between program objectives and field execution—ensuring stakeholders understand key initiatives, commit to required actions, and follow through on deliverables.
• Play a key role in improving organizational efficiency and supporting internal performance metrics through consistent engagement and accountability.
• Proactively engage Customer Success Account Managers (CSAMs) to communicate program objectives, expectations, and required actions.
• Schedule and lead meetings with CSAMs and cross-functional partners (e.g., technical stakeholders) to ensure understanding and alignment.
• Build trust and credibility with stakeholders to drive commitment and participation.
• Act as a subject matter expert (SME) on assigned initiatives, ensuring deep understanding of goals, processes, and desired outcomes.
• Translate program requirements into clear, actionable steps for field teams.
• Track stakeholder commitments and ensure timely completion of required actions.
• Collaborate with internal teams across customer success, technical, and program functions to ensure alignment between stakeholders.

Technical Program Manager – Customer Success Enablement

Product Designer

• Partner with business stakeholders, product teams, and technical teams to understand user needs, business goals, and software requirements.
• Design, develop, and modify user interfaces based on end-user needs and business requirements.
• Create design artifacts, workflows, wireframes, prototypes, and UI designs using Figma.
• Analyze user needs and software requirements to determine feasibility within timeline and cost constraints.
• Support the design and development of internal tools for customer service, sales, account management, and marketing use cases.
• Collaborate cross-functionally to ensure designs align with business objectives, technical feasibility, and user experience standards.
• Contribute to data-driven UI development and design decisions based on user needs, feedback, and business requirements.
• Communicate design concepts clearly to both technical and non-technical stakeholders.
• Deliver high-quality design work quickly while maintaining strong attention to usability, visual quality, and consistency.
• Support software system planning, layout recommendations, and interface improvements as needed.

Senior UX/UI Designer – AI Internal Tools

Program Manager

• Coordinate and manage end-to-end communication projects, ensuring alignment with business goals and timelines
• Develop detailed project plans and oversee execution across multiple workstreams
• Partner with senior leadership to identify key messaging, initiatives, and communication opportunities
• Create, edit, and publish high-quality content for internal and external audiences across channels (e.g., intranet platforms, collaboration tools, executive updates, and engagement materials)
• Manage a dynamic communications portfolio, tailoring messaging for different audiences and channels
• Execute communication plans, including content creation, curation, scheduling, and publishing
• Lead project management for content development from concept through delivery and performance measurement
• Analyze feedback and engagement data to optimize communication strategies and improve outcomes
• Facilitate cross-functional collaboration with stakeholders in management, marketing, and production teams
• Present proposals, reports, and findings to stakeholders
• Develop and maintain communication toolkits to support customer engagement programs
• Ensure weekly priorities are aligned and projects remain on schedule

Program Manager – Marketing Communications

Technical Writer

• Support a knowledge engineering and content transformation function focused on improving the documentation lifecycle through AI-enabled tools, automation, and modern docs-as-code practices.
• Help plan, develop, test, and improve AI-powered documentation solutions, including agent skills, automation workflows, internal knowledge resources, and technical content programs.
• Comfortable writing and maintaining developer-facing content while also working in technical environments that include Markdown, Git-based collaboration, CI/CD publishing workflows, scripting, and AI-assisted coding tools.
• Plan, scope, and manage technical content programs from ideation through authoring, review, user acceptance testing, publication, and ongoing maintenance.
• Author, edit, and review technical content such as internal wiki articles, how-to guides, UAT plans, process documentation, and contributor guidance.
• Support docs-as-code workflows using Markdown, code editors, Git-based collaboration, pull requests, issues, and CI/CD publishing processes.
• Facilitate user acceptance testing, gather participant feedback, document findings, and recommend next steps.
• Monitor adoption, usage, feedback, and success metrics for documentation tools, agent skills, and AI-enabled content workflows.
• Track documentation quality indicators such as engagement, satisfaction, time-to-resolution, content freshness, accessibility, and issue resolution.
• Triage and resolve content bugs from feedback channels, analytics, and issue backlogs.
• Partner cross-functionally with content, engineering, product, design, and transformation stakeholders to coordinate workstreams and ensure documentation accuracy.
• Apply content quality standards, including voice and tone, accessibility, information architecture, metadata, taxonomy, localization readiness, and content reuse practices.
• Use technical authoring and publishing tools such as Visual Studio Code or similar editors, Markdown linters, static-site publishing systems, and documentation repositories.
• Apply software engineering practices such as branching strategies, code review, automated validation, and testing to content development workflows.
• Use AI-assisted and agentic coding tools to accelerate content creation, automate repetitive documentation tasks, and prototype workflow improvements.
• Identify opportunities to integrate AI-assisted authoring, content generation, quality assurance, and automation into the documentation lifecycle.
• Contribute to or build lightweight scripts, tools, extensions, or automation using languages such as Python, JavaScript, TypeScript, or similar technologies.

Senior Technical Content Engineer – AI Documentation

• Support portfolio leads with day-to-day program execution and release operations activities.
• Coordinate across business program managers, engineering teams, and operations stakeholders to ensure key deliverables remain on track.
• Track active projects, dependencies, milestones, and timelines, proactively driving follow-up actions to completion.
• Manage and support release management processes, including intake, validation, scheduling, and execution activities.
• Assist with catalog maintenance, offering updates, asset management, and retirement tracking.
• Maintain portfolio dashboards, reporting mechanisms, and status communications to provide accurate visibility into program health and progress.
• Facilitate operational reviews and stakeholder meetings, capturing action items and ensuring timely follow-through.
• Monitor program metrics and performance indicators to support decision-making and portfolio planning.
• Drive task management and coordination across multiple teams and initiatives simultaneously.
• Identify opportunities for process improvements, standardization, and operational efficiencies.
• Support end-of-year planning activities, portfolio reviews, and ongoing operational initiatives.
• Ensure documentation, reporting, and operational artifacts remain accurate and up to date.

Technical Program Manager – Release Management

• Serve as the central coordinator responsible for translating go-to-market strategies into actionable marketing plans.
• Partner with cross-functional stakeholders, creative teams, and marketing partners to manage project timelines and oversee campaign readiness.
• Support the delivery of customer-focused marketing programs.
• Lead end-to-end project management for marketing initiatives from planning through execution.
• Develop and maintain detailed project timelines and dependency tracking.
• Monitor project risks and implement mitigation plans.
• Coordinate priorities across multiple stakeholders to ensure successful delivery of business objectives.
• Establish and maintain regular operating rhythms and status updates.
• Prepare project updates, status reports, recommendations, and presentations for stakeholders.

Marketing Program Manager

• Support network hardware planning activities with a focus on demand forecasting, supply planning, and capacity management.
• Generate, analyze, and communicate weekly demand, supply, and supportability insights for critical hardware components and devices.
• Perform deep-dive analysis of source systems and connected datasets to ensure data accuracy, consistency, and integrity.
• Track and maintain historical changes in demand, supply, and supportability to provide auditability and traceability.
• Develop and standardize reporting processes, methodologies, and metrics across planning functions.
• Document data sources, business assumptions, calculations, and planning processes to ensure operational consistency.
• Deliver weekly and monthly KPI reporting to support executive and operational decision-making.
• Identify opportunities for process optimization and lead continuous improvement initiatives across planning and reporting workflows.
• Build, enhance, and maintain Power BI dashboards and reporting solutions that provide visibility into supply position, risks, and performance.
• Utilize SQL, Power BI, and related analytical tools to extract, transform, analyze, and visualize large datasets.
• Partner with engineering and technical teams to improve internal planning tools, workflows, and reporting capabilities.
• Collaborate with Demand Planning, Supply Planning, Capacity Planning, Sourcing, Procurement, and Operations teams to improve end-to-end planning processes.
• Support the creation and implementation of scenario planning and "what-if" modeling capabilities to evaluate supply chain risks and planning outcomes.
• Develop functional requirements, business processes, and project documentation to support planning initiatives and system enhancements.
• Manage project timelines, track deliverables, communicate status updates, and coordinate stakeholders to ensure successful execution.
• Provide analytical recommendations and technical insights to business leaders and project stakeholders.

Supply Chain Planning Program Manager

Artificial Intelligence

• Evaluate and compare AI-generated responses in French
• Perform side-by-side analysis of outputs from different AI systems
• Assess responses for accuracy, relevance, clarity, and instruction-following
• Identify nuances in meaning, tone, and cultural context
• Apply structured annotation guidelines consistently
• Work with datasets of real user queries

AI Evaluation Specialist, French-Speaking

Supply Chain

• Generate weekly demand and supply supportability reporting for networking hardware devices
• Analyze week-over-week changes in demand, supply, and supportability; maintain traceability and consistency in reporting
• Validate and reconcile complex datasets from multiple sources to ensure high data accuracy and integrity
• Perform deep-dive analyses into supply chain data, assumptions, and calculations to identify gaps and risks
• Create and maintain documentation for data sources, methodologies, and reporting processes
• Develop and enhance Power BI dashboards to provide visibility into supply position, risks, and gaps
• Partner with engineering teams to design and build internal tools and improve reporting infrastructure
• Drive continuous improvement initiatives across processes, datasets, and reporting systems
• Collaborate with cross-functional stakeholders including demand planning, supply planning, sourcing, and execution teams
• Support KPI reporting on a weekly and monthly basis
• Enable scenario planning and "what-if" analysis for supply chain decision-making
• Communicate insights clearly to business and technical stakeholders, influencing decision-making

Supply Chain Analyst

• Execute and improve automation workflows using AI tools, agents, command-line interfaces, and scripting.
• Create and maintain structured knowledge content to support AI-assisted workflows, prompt libraries, and knowledge systems.
• Triage and resolve technical and operational issues affecting program members.
• Investigate problems, identify patterns, and drive root cause resolution.
• Partner with stakeholders to define requirements and implement process improvements.
• Design and iterate on AI-assisted support experiences, response templates, and knowledge-grounding strategies.
• Track recurring issues and identify opportunities for automation and operational efficiency.
• Contribute to internal tooling, documentation, and self-service experiences.
• Continuously evaluate emerging AI tools and technologies that can improve workflows and increase scale.

Technical Operations – AI Automation Specialist

DevOps Engineer

• Support the full release lifecycle (intake → validation → release → post-release tracking)
• Validate release requests, including dependencies, readiness, and required inputs prior to submission
• Coordinate timelines, milestones, and deliverables across stakeholders
• Track release status, risks, and blockers and drive resolution to ensure on-time delivery

Release Program Manager – Azure DevOps Governance

• Support program management efforts for cross-functional initiatives impacting multiple solution areas.
• Assist with rhythm of business activities, including planning, tracking, and reporting on key programs.
• Coordinate projects by developing detailed plans, timelines, and deliverables to achieve organizational goals.
• Facilitate communication across stakeholders, including leadership, operations, and cross-functional teams.
• Prepare and present reports, updates, and findings to stakeholders.
• Analyze resource requirements, timelines, and project feasibility to support decision-making.
• Collaborate with internal teams (e.g., business, marketing, operations) to align on program objectives and execution.
• Track progress and ensure accountability on deliverables and milestones.
• Support documentation, process improvements, and program governance activities.
• Review project-related materials such as plans, cost estimates, and program documentation.

Program Manager – Customer Success Operations, Rhythm of Business

• Support the development and execution of enterprise-wide risk management strategy across EPC and infrastructure-related programs.
• Conduct current-state and future-state assessments across risk processes, tooling, governance structures, reporting practices, and stakeholder workflows.
• Identify gaps in risk identification, assessment, mitigation, escalation, and reporting processes, and recommend scalable improvement solutions.
• Develop process documentation, future-state process maps, governance models, transformation roadmaps, and executive-ready presentations.
• Support organizational change management activities, including stakeholder engagement, change impact assessments, communications, onboarding, and training readiness.
• Facilitate stakeholder alignment discussions, workshops, and working sessions across regional and cross-functional teams.
• Support training rollout activities, including scheduling sessions, capturing feedback, tracking adoption readiness, and coordinating with stakeholder groups.
• Analyze risk data across projects, regions, and portfolios to identify trends, escalation points, root causes, and potential business impacts.
• Develop Power BI dashboards, executive reporting materials, and risk analytics to support leadership decision-making.
• Prepare weekly and monthly reporting on risk metrics, mitigation activities, governance progress, and program execution status.
• Support the establishment of risk management rhythm-of-business processes, governance cadence, and escalation frameworks.
• Lead or support weekly status reviews, two-week look-ahead planning, and program execution tracking.
• Partner with senior stakeholders to align risk management goals, transformation priorities, and operational readiness milestones.
• Operate independently in a fast-paced, complex, and highly matrixed environment while maintaining strong communication and follow-through.