Technical Operations – AI Automation Specialist

BPCS, Comprehensive marketing solutions, ltd.

Technical Operations & AI Automation Specialist enhancing operational efficiency with AI automation at Blueprint Technologies. Focused on building workflows and resolving complex technical issues.

Posted 6/16/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $41 - $50 per hourWebsite

Tech Stack

Tools & technologies

AzureCloudPython

About the role

Key responsibilities & impact

Execute and improve automation workflows using AI tools, agents, command-line interfaces, and scripting.
Create and maintain structured knowledge content to support AI-assisted workflows, prompt libraries, and knowledge systems.
Triage and resolve technical and operational issues affecting program members.
Investigate problems, identify patterns, and drive root cause resolution.
Partner with stakeholders to define requirements and implement process improvements.
Design and iterate on AI-assisted support experiences, response templates, and knowledge-grounding strategies.
Track recurring issues and identify opportunities for automation and operational efficiency.
Contribute to internal tooling, documentation, and self-service experiences.
Continuously evaluate emerging AI tools and technologies that can improve workflows and increase scale.

Requirements

What you’ll need

Experience building solutions using modern frameworks, cloud services, APIs, and data services.
Hands-on experience with scripting languages such as Python, PowerShell, Bash, or similar.
Experience working with Git-based workflows and tools such as GitHub and VS Code.
Comfortable using command-line tools and debugging technical issues.
Experience with issue tracking systems such as GitHub Issues, Azure DevOps, or Jira.
Experience using AI-assisted development tools such as GitHub Copilot, ChatGPT, Claude Code, or similar.
Ability to quickly learn new technologies and apply them to operational challenges.
Strong troubleshooting skills and ability to navigate ambiguous scenarios.
Demonstrated ability to identify patterns and drive process improvements.
Ability to manage multiple priorities with minimal direction.
Strong written communication skills and attention to detail.

Benefits

Comp & perks

Medical, dental, and vision coverage
Flexible Spending Account
401k program
Competitive PTO offerings
Parental Leave
Opportunities for professional growth and development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

automation workflowsAI toolsscripting languagesPythonPowerShellBashGit-based workflowsAPIscloud servicesdata services

Soft Skills

troubleshootingproblem-solvingprocess improvementcommunicationattention to detailability to learn new technologiesmanaging multiple prioritiesnavigating ambiguous scenarios