BPCS, Comprehensive marketing solutions, ltd.

Supply Chain

• Coordinate and expedite the flow of materials, purchase orders, and related supply chain activities to support production and delivery timelines.
• Monitor purchase order fulfillment to ensure orders are delivered on time and aligned with business requirements.
• Review production schedules, work orders, shipment schedules, and material requirements to determine priorities and resolve delays.
• Track material availability, order status, inventory levels, and delivery performance.
• Compile and maintain reports related to purchase order fulfillment, inventory, costs, production data, and on-time delivery metrics.
• Examine documents, materials, and processes to ensure accuracy, completeness, and compliance with standards and specifications.
• Requisition and maintain materials and supplies needed to meet production or operational demand.
• Support updates to production or fulfillment schedules when changes, shortages, or interruptions occur.
• Distribute production schedules, work orders, and fulfillment updates to appropriate teams or stakeholders.
• Partner with cross-functional teams to resolve supply chain, material management, order fulfillment, and delivery issues.
• Support analytics projects using Excel, Power BI, and related reporting tools.
• Accurately document customer, client, inventory, purchase order, and production-related information.

Supply Chain Planner – Order Fulfillment, Analytics

Cloud Engineer

• Manage and support technical programs related to cloud infrastructure, platform modernization, incident management, and operational commitments.
• Partner with engineering, product, support, and other cross-functional teams to ensure successful program execution.
• Track program schedules, deliverables, risks, dependencies, and overall project status.
• Create and maintain project documentation, including status reports, requirements, scope documentation, functional specifications, and decision-support materials.
• Analyze technical and operational data to identify trends, risks, blockers, and areas for improvement.
• Use tools such as Power BI, SQL, Kusto, and Azure DevOps/ADO to support reporting, dashboards, analysis, and program tracking.
• Lead or participate in cross-functional meetings, ensuring alignment across global stakeholders.
• Communicate program updates, findings, risks, and recommendations to leadership and project stakeholders.
• Support incident-related workflows by helping coordinate response activities, follow-ups, reporting, and process improvements.
• Ensure programs are completed on schedule, within scope, and aligned with quality expectations.

Technical Program Manager – Cloud Infrastructure, Analytics

Application Engineer

• Develop and support analytics and reporting applications
• Integrate applications with enterprise data platforms and APIs
• Support dashboard and visualization enablement initiatives
• Optimize application performance and data accessibility
• Collaborate with stakeholders to translate business needs into solutions
• Participate in Agile development and release cycles
• Support troubleshooting and operational maintenance activities

Junior Applications Engineer – Analytics Solutions

Support Engineer

• Own and manage high‑priority, business‑critical customer escalations through resolution
• Serve as the incident lead during severity‑1 and high‑visibility situations, ensuring structured escalation processes are followed
• Actively triage incoming critical cases and review long‑running incidents to determine next actions and risk mitigation
• Coordinate cross‑functional internal teams and external stakeholders, including leadership, to drive timely resolution
• Deliver clear, concise, and executive‑level written and verbal communications throughout the incident lifecycle
• Track progress, risks, and dependencies during active incidents and ensure accountability across involved parties
• Identify systemic gaps, operational breakdowns, and recurring issues surfaced during incident execution
• Escalate internally as needed, up to executive levels, to remove blockers and resolve critical issues
• Mentor and guide teams outside the escalation function on critical situation processes when required
• Act as a crisis manager during catastrophic or politically sensitive customer events
• Contribute to continuous improvement efforts, including process optimization, tooling enhancements, and reporting
• Provide detailed incident reporting and insights to support decision‑making and long‑term improvements
• Participate in team initiatives, projects, and on‑call rotation to support 24x7 global coverage

Support Engineer – Escalation Management

Architect

• Design and oversee architecture for enterprise systems and cloud-based platforms
• Lead technical strategy for scalable, secure, and high-availability environments
• Define architecture standards, integration patterns, and modernization approaches
• Collaborate with stakeholders to align technical solutions with business and operational goals
• Architect and support integrations across cloud, infrastructure, analytics, and application ecosystems
• Lead solution design efforts related to advanced analytics, machine learning, and enterprise data environments
• Partner with DevSecOps teams to support deployment pipelines and platform automation
• Evaluate and recommend emerging technologies, tools, and architecture improvements
• Ensure solutions meet security, performance, reliability, and compliance requirements
• Provide technical guidance, mentorship, and architectural oversight across engineering teams
• Develop architecture artifacts, documentation, and technical roadmaps
• Support troubleshooting and resolution of complex platform and system challenges

System Architect

Solutions Engineer

• Design, implement, and maintain scalable cloud-based analytics and data platform solutions
• Architect and optimize enterprise environments supporting reporting, analytics, and operational systems
• Lead technical discussions around architecture, scalability, performance, and modernization initiatives
• Configure and optimize cloud resources, compute environments, and platform infrastructure
• Design and support data pipelines, integration workflows, and platform interoperability
• Establish and enforce best practices related to security, performance, governance, and operational reliability
• Monitor and improve system availability, usage, and performance across environments
• Collaborate with engineering teams to support deployment automation and DevSecOps practices
• Support troubleshooting, root cause analysis, and production issue resolution
• Develop architecture documentation, standards, and operational procedures
• Mentor technical team members and provide guidance across engineering initiatives
• Participate in Agile ceremonies, sprint planning, and technical roadmap discussions

Senior Solutions Architect

Data Engineer

• Design and maintain enterprise data architecture strategies and scalable data solutions
• Lead architecture discussions with technical teams and business stakeholders
• Evaluate existing systems and recommend modernization opportunities
• Design logical and physical data models to support operational and analytical use cases
• Lead data integration, transformation, and interoperability initiatives
• Define standards and best practices for data management, governance, and architecture
• Support enterprise data lake, warehouse, and reporting initiatives
• Develop and maintain architecture documentation, diagrams, and technical standards
• Ensure solutions align with security, scalability, and performance requirements
• Collaborate with engineering teams on implementation and delivery strategies
• Support data lifecycle management and long-term maintainability
• Mentor technical teams and provide architecture guidance

Senior Data Architect

Account Executive

• Own and execute a net-new business development strategy, with a strong focus on outbound activity
• Drive 60–70% of your effort toward hunting (prospecting, outreach, pipeline creation)
• Identify, engage, and close new customers across target industries
• Leverage Blueprint’s Databricks Gold Partner status to unlock co-sell opportunities and accelerate deals
• Build and manage a healthy pipeline from first touch → closed deal
• Partner closely with internal technical and delivery teams to shape and sell solutions
• Develop and present tailored proposals that connect data solutions to business outcomes
• Maintain disciplined use of CRM to track pipeline, activity, and forecasting
• Participate in industry events, partner channels, and networking to expand market presence
• Bring market feedback back to internal teams to influence solution development

Senior Account Director

Program Manager

• Monitor incoming escalation queues in real time and ensure timely triage and assignment of all cases
• Assign 100% of cases to the appropriate internal resource within defined SLA targets (typically within 20 minutes or faster)
• Analyze case details to determine priority, ownership, and appropriate routing path
• Collaborate with internal teams and senior team members when case ownership or routing is unclear
• Respond to internal chat and email requests promptly, maintaining high responsiveness standards
• Prioritize high-visibility communications, including executive-level escalations
• Maintain awareness of queue health, workload distribution, and team availability
• Proactively escalate risks or challenges impacting case assignment
• Support reporting, data tracking, and operational analysis activities
• Ensure adherence to operational processes, policies, and SLA commitments
• Participate in coverage rotations, including potential weekend or on-call support as needed

Program Manager – Service Delivery, Operations

Translator

• Translating written materials with utmost quality, including new releases, marketing materials, support knowledge base articles, and other customer-facing literature.
• Flexibility and a can-do attitude for last-minute changes to source material.
• Strong organizational skills to manage both short-term and long-term projects effectively while reprioritizing workflow as needed.
• Excellent communication skills in a highly team-driven work environment.

Malay Translation & Localization Specialist

• Responsible for translating written materials with utmost quality, including new releases, marketing materials, support knowledge base articles, and other customer-facing literature.
• Flexibility and a can-do attitude are essential, as there will be last-minute changes to source material.
• Strong organizational skills to manage both short-term and long-term projects effectively while reprioritizing workflow as needed.
• Excellent communication skills are vital in a highly team-driven work environment.

Castilian Spanish Translation, Localization Specialist

Social Media Manager

• Lead social media planning and execution, ensuring alignment with overall brand voice, strategy, and business objectives
• Partner with cross-functional stakeholders (marketing, product, creative) to translate priorities into effective social campaigns
• Act as a bridge between business goals and creative execution by shaping briefs and guiding content development
• Manage day-to-day social operations including:
• Content calendar planning
• Copywriting and publishing
• Community engagement and light moderation
• Identify and leverage cultural trends, platform updates, and creator ecosystems to enhance engagement
• Create and curate content at scale, including user-generated content (UGC), creator features, and community highlights
• Monitor and analyze performance metrics, contributing to reporting and optimizing campaigns based on insights
• Support campaign planning tied to major initiatives (e.g., education-focused marketing efforts, industry events)
• Maintain consistent, high-quality presence across social platforms

Senior Communications Specialist – Social Media Manager

Technical Project Manager

• Lead end-to-end program/project management activities from initiation through delivery
• Drive implementation of a centralized supply chain planning system, replacing manual and Excel-based processes
• Develop and manage detailed program/project schedules, milestones, and status reporting
• Partner with cross-functional teams (engineering, product, operations, finance, etc.) to ensure alignment and accountability
• Identify risks, dependencies, and blockers; proactively drive mitigation and resolution
• Facilitate communication across stakeholders to maintain transparency and progress
• Define and document functional specifications, requirements, and project scope
• Provide technical and analytical insights to product and business teams to support decision-making
• Ensure delivery within scope, timeline, and budget constraints
• Support capital expenditure (CapEx) simplification initiatives
• Interface with internal and external stakeholders on technical and project-related matters
• Drive continuous process improvement and standardization across supply chain planning workflows

Technical Project Manager – Supply Chain

SDET

• Develop and execute test plans, scripts, and validation activities
• Gather and document business and technical requirements
• Support user acceptance testing and defect management
• Validate reporting outputs and data integrity
• Collaborate with stakeholders to improve workflows and usability
• Track issues and enhancements using Agile tools
• Support accessibility and compliance testing initiatives

Test Engineer / Business Analyst, Testing & Validation Focus

• Translate business requirements into user stories and test scenarios
• Support sprint planning, backlog refinement, and release validation
• Conduct functional, integration, and regression testing
• Track defects and coordinate issue resolution activities
• Facilitate communication between technical teams and business stakeholders
• Support reporting validation and operational readiness reviews
• Maintain Agile documentation and process artifacts