Program Manager – Customer Success Operations, Rhythm of Business

BPCS, Comprehensive marketing solutions, ltd.

Program Manager supporting Customer Success Operations initiatives at Blueprint Technologies. Focusing on business alignment and collaboration across multiple solution areas.

Posted 6/16/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Support program management efforts for cross-functional initiatives impacting multiple solution areas.
Assist with rhythm of business activities, including planning, tracking, and reporting on key programs.
Coordinate projects by developing detailed plans, timelines, and deliverables to achieve organizational goals.
Facilitate communication across stakeholders, including leadership, operations, and cross-functional teams.
Prepare and present reports, updates, and findings to stakeholders.
Analyze resource requirements, timelines, and project feasibility to support decision-making.
Collaborate with internal teams (e.g., business, marketing, operations) to align on program objectives and execution.
Track progress and ensure accountability on deliverables and milestones.
Support documentation, process improvements, and program governance activities.
Review project-related materials such as plans, cost estimates, and program documentation.

Requirements

What you’ll need

3–5+ years of program management experience in a business or non-IT environment.
3–5+ years of experience using productivity and collaboration tools (e.g., Outlook, Teams, Excel, PowerPoint).
3–5+ years of experience working with SharePoint for collaboration and document management.
Strong verbal and written communication skills with the ability to present information clearly.
Proven ability to manage multiple tasks, prioritize effectively, and work independently.
Strong organizational, problem-solving, and attention-to-detail skills.
Experience supporting cross-functional teams and working in a matrixed environment.
Knowledge of business and management principles, including planning, resource allocation, and execution.

Benefits

Comp & perks

Medical, dental, and vision coverage
Flexible Spending Account
401k program
Competitive PTO offerings
Parental Leave
Opportunities for professional growth and development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementplanningtrackingreportingproject feasibility analysisresource allocationprocess improvementsdocumentationcost estimation

Soft Skills

communicationorganizational skillsproblem-solvingattention to detailprioritizationindependencecollaboration