Bosselman Enterprises

Manager

• Supports the overall operation of assigned Pump & Pantry locations
• Oversees daily store operations in the absence of the General Manager or 1st Assistant Manager
• Ensures company standards are consistently met through direct involvement and supervision of team members
• Ensures all required paperwork is completed accurately and submitted on time
• Proficiently opens and closes shifts, including completing all required documentation
• Ensures customer needs are met and company customer service policies are consistently followed
• Supervises cash handling procedures, including control and bank deposits
• Assists in ensuring team members follow proper food preparation handling, storage, and safety procedures in compliance with state and federal regulations
• Maintains a positive and professional attitude at all times
• Assists in resolving customer, personnel, and mechanical issues as they arise
• Ensures assigned store meets the company standards for cleanliness, organization, safety, and overall appearance, both inside and out
• Assists with ordering inventory control, and pricing of merchandise
• Supports the implementation and follow up of company training programs
• Assists in supervising and training all store personnel to ensure job duties are performed correctly and efficiently
• Assists in the training on food handling, proper hold times, code dating, and temperature controls
• Ensures all food products are properly stored, labeled, and code dated, and maintained at appropriate temperatures
• Assists in ensuring all shifts are adequately covered
• Ensures all personnel are in proper uniform and maintain a neat, clean appearance
• Assists in implementing and enforcing all company policies and procedures
• Reports maintenance, customer, and personnel problems to upper management in a timely manner
• Assists in maintaining required records related to merchandise, personnel, and fuel
• Promotes and maintains a safe and healthy work environment
• Attends management and training sessions as required
• Provides friendly and competent customer service
• Reports for work in a timely manner when scheduled

2nd Assistant Manager – Pump & Pantry

• Ensures all required paperwork is completed accurately, and submitted on time.
• Proficiently opens and closes shifts, including completing all required documentation.
• Ensures customer needs are met and company customer service policies are consistently followed.
• Supervises cash handling procedures, including control and bank deposits.
• Assists in ensuring team members follow proper food preparation handling, storage, and safety procedures in compliance with state and federal regulations.
• Maintains a positive and professional attitude at all times.
• Assists in resolving customer, personnel, and mechanical issues as they arrive.
• Ensures assigned store meets the company standards for cleanliness, organization, safety, and overall appearance, both inside and out.
• Assists with ordering inventory control, and pricing of merchandise.
• Supports the implementation and follow up of company training programs.
• Assists in supervising and training all store personnel to ensure job duties are performed correctly and efficiently.
• Assists in the training on food handling, proper hold times, code dating, and temperature controls.
• Ensures all food products are properly stored, labeled, and code dated, and maintained at appropriate temperatures.
• Assists in ensuring all shifts are adequately covered.
• Ensures all personnel are in proper uniform and maintains a neat, clean appearance.
• Assists in implementing and enforcing all company policies and procedures.
• Reports maintenance, customer, and personnel problems to upper management in a timely manner.
• Assists in maintain required records related to merchandise, personnel, and fuel.
• Promotes and maintains a safe and healthy work environment.
• Attends management and training sessions as required.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.

• Oversees the total operation of the assigned Pump & Pantry location.
• Hires, disciplines, and terminates personnel with the involvement of the District Manager and Corporate Human Resource Department.
• Maintains a labor level consistent with the hours budgeted and post two weeks schedule no later than one week in advance.
• Oversees all expenses and profits for assigned facility and maintain budget goals by understanding monthly budgets and P & L statements.
• Ensures all paperwork is complete, accurate, and turned in on time.
• Be proficient in opening and closing a shift, including completing all paperwork.
• Makes certain customer needs are met and implement the company’s policy on customer service.
• Supervises cash control and bank deposits.
• Responsible for all aspects of food operations and handling/storage of product.
• Complies with all food handling guidelines to meet or exceed state/federal regulations.
• Projects a positive attitude.
• Handles all problems dealing with customers, personnel, or mechanical.
• Ensures the cleanliness, organization, and overall appearances of assigned store meets company standards and are in proper working order, inside and out.
• Ensures all items are properly ordered; stocked to inventory levels; and priced correctly.
• Implements and follows-up company training procedures.
• Makes sure all personnel are supervised and trained thoroughly.
• Responsible for the training of all associates in food handling and company procedures including proper hold time and code dating.
• Ensures that all food products are stored properly and code dated with expiration dates. Also ensure that all products whether cooked or stored are held at proper temperatures.
• Makes sure all shifts are covered.
• Ensures all personnel performance and wage reviews are completed in a timely manner.
• Personally reflects and makes certain all personnel are in proper working uniform, neat and clean, at all times.
• Implements and enforces all company policies and procedures.
• Reports all maintenance, customer, and personnel problems to upper management regularly.
• Keeps necessary records – merchandise, personnel, and fuel.
• Keeps a safe and healthy workplace.
• Holds personnel meetings regularly.
• Attends management and training meetings, as required.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Be proficient opening, closing, ordering, and overall operations of any or all Quick Service Restaurants (QSR’s) if the store has a unit.

General Manager – Pump & Pantry

Customer Support

• Arrive at work in a clean and proper uniform, and be clean and neat in appearance
• Greet customers in a friendly manner
• Understand all functions of the POS system
• Make change properly
• Be proficient in opening and closing a shift, including completing all paperwork
• Use credit card equipment
• Process all sales quickly and accurately
• Insure all items are properly stocked and priced correctly
• Read and follow directions
• Check in vendor delivery
• Assist in ordering
• Understand fuel inventory reports
• Clean and sanitize equipment and perform simple maintenance
• Keep store neat and clean, inside and outside
• Recognize problems and report them to management
• Project a positive attitude
• Responsible for all aspects of food operations and handling/storage of product
• Complies with all food handling guidelines to meet or exceed state/federal regulations
• Ensure a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps
• Ensure that all food products are stored properly, rotated and code dated with expiration dates
• Also ensure that all food products whether cooked or stored are held at proper temperatures
• Responsible for temperature testing food to ensure proper food safety and quality control
• Providing friendly and competent customer service
• Reporting for work in a timely manner when scheduled with regular and consistent attendance

Sales Associate – Pump & Pantry

• Arrive at work in a clean and proper uniform, and be clean and neat in appearance.
• Greet customers in a friendly manner.
• Understand all functions of the POS system.
• Make change properly.
• Be proficient in opening and closing a shift, including completing all paperwork.
• Use credit card equipment.
• Process all sales quickly and accurately.
• Insure all items are properly stocked and priced correctly.
• Read and follow directions.
• Check in vendor delivery.
• Assist in ordering.
• Understand fuel inventory reports.
• Clean and sanitize equipment and perform simple maintenance.
• Keep store neat and clean, inside and outside.
• Recognize problems and report them to management.
• Project a positive attitude.
• Responsible for all aspects of food operations and handling/storage of product.
• Complies with all food handling guidelines to meet or exceed state/federal regulations.
• Ensure a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps.
• Ensure that all food products are stored properly, rotated and code dated with expiration dates.
• Also ensure that all food products whether cooked or stored are held at proper temperatures.
• Responsible for temperature testing food to ensure proper food safety and quality control.
• Providing friendly and competent customer service.
• Reporting for work in a timely manner when scheduled with regular and consistent attendance.

Sales Associate, Customer Service - Pump & Pantry

• Oversees the total operation of the assigned Pump & Pantry location.
• Hires, disciplines, and terminates personnel with the involvement of the District Manager and Corporate Human Resource Department.
• Maintains a labor level consistent with the hours budgeted and post two weeks schedule no later than one week in advance.
• Oversees all expenses and profits for assigned facility and maintain budget goals by understanding monthly budgets and P & L statements.
• Ensures all paperwork is complete, accurate, and turned in on time.
• Be proficient in opening and closing a shift, including completing all paperwork.
• Makes certain customer needs are met and implement the company’s policy on customer service.
• Supervises cash control and bank deposits.
• Responsible for all aspects of food operations and handling/storage of product.
• Complies with all food handling guidelines to meet or exceed state/federal regulations.
• Projects a positive attitude.
• Handles all problems dealing with customers, personnel, or mechanical.
• Ensures the cleanliness, organization, and overall appearances of assigned store meets company standards and are in proper working order, inside and out.
• Ensures all items are properly ordered; stocked to inventory levels; and priced correctly.
• Implements and follows-up company training procedures.
• Makes sure all personnel are supervised and trained thoroughly.
• Responsible for the training of all associates in food handling and company procedures including proper hold time and code dating.
• Ensures that all food products are stored properly and code dated with expiration dates.
• Also ensure that all products whether cooked or stored are held at proper temperatures.
• Makes sure all shifts are covered.
• Ensures all personnel performance and wage reviews are completed in a timely manner.
• Personally reflects and makes certain all personnel are in proper working uniform, neat and clean, at all times.
• Implements and enforces all company policies and procedures.
• Reports all maintenance, customer, and personnel problems to upper management regularly.
• Keeps necessary records – merchandise, personnel, and fuel.
• Keeps a safe and healthy workplace.
• Holds personnel meetings regularly.
• Attends management and training meetings, as required.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Be proficient opening, closing, ordering, and overall operations of any or all Quick Service Restaurants (QSR’s) if the store has a unit.

Sales Associate, Customer Service – Pump & Pantry

• Responsible for managing all aspects of the hiring process of location staff including interviewing, candidate sourcing, selection, offers, drug screen, and onboarding.
• Ensures strict adherence to and enforcement of all company safety policies and procedures to maintain a safe and compliant work environment for all employees.
• Follows all OSHA & Safety procedures set by the company policy and procedure manual.
• Completes performance evaluations on new hires after 90 days and all employees annually or as needed; conducts daily safety meetings.
• Conducts coaching and issues corrective action; approves payroll.
• Ensures all employees are trained properly and follow procedures set forth.
• Ensures cleanliness of the shop and sales floor to provide a professional customer experience.
• Maintains a profitable business unit; achieves all budgeted goals.
• Ensures team members are appropriately following the dress code policy.
• Manages product and equipment inventories.
• Completes weekly inventory counts as required.
• Completes tire counts to ensure inventory is accurate and accounted for on a daily basis.
• Ensures service equipment is in good working condition and well maintained.
• Ensures invoices are reconciled daily.
• Reviews work orders and service tickets to ensure accuracy.
• Resolves all problems that can't be handled at a lower level (customer, personnel, mechanical).
• Completes weekly shop schedule, maintaining minimum overtime to keep labor within budget goals.
• Conducts shop training meetings monthly and communicates to keep all Team Members informed on pricing promotions and policy/procedure changes.
• Evaluates, documents, and communicates any return job problems to the Corporate office.
• Updates all national accounts weekly.
• Ensures all procedure manuals are available for employees.
• Works alongside Team Members on the shop and sales floors.
• Stays current on LMS training and ensures Team Members complete training as assigned.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Additional Job Duties: Assists with other duties, as assigned.

General Manager

Sales Associate, Customer Service

• Directly responsible for all kitchen functions including food purchasing, inventory management, preparation, food safety, and maintenance of quality standards.
• Trains Team Members on clear expectations of kitchen conduct and service.
• Assures the kitchen is operating to company expectations with regard to operational processes and procedures.
• Checks and maintains proper food holding and refrigeration temperature control points.
• Directs safety program for accident prevention and manages employee injury/illness reporting.
• Monitors and implements janitorial and sanitation standards, which includes cleaning of the entire kitchen.
• Preserves the integrity and value of food by overseeing all kitchen Team Members handling and preparation.
• Conducts regular departmental meetings.
• Ensures daily sidework is completed by staff and verified by management before end of shift.

Kitchen Manager

• Works directly with the Kitchen Manager to maximize food quality, quick ticket times, labor efficiency and food/supply cost minimization
• Prepares schedules for kitchen, bus and dish Team Members in order to achieve labor budgets
• Provides proper training and retraining to all new kitchen Team Members
• Completes daily inventory counts and verifies with the Manager
• Assists in monitoring and implementing housekeeping and sanitation standards, which includes cleaning of the entire kitchen; responsible for maintaining appropriate cleaning schedules for the entire kitchen: floors, mats, walls, hoods, ceiling, other equipment, and food storage areas
• Executes monthly food inventory and utilizes the inventory software reporting to follow up with food variances and is accountable for food cost
• Assists the Kitchen Manager in conducting regular departmental meetings
• Adheres to checklists and maintenance schedules
• Receives, verifies and delivers items to the proper storage areas while dating items received
• Completes food order from suppliers in the absence of the Kitchen Manager
• Rotates food products to preserve quality and control waste
• Assists Kitchen Manager with food orders
• Preserves the food’s value through proper ordering, rotation, and defrosting procedures
• Monitors food preparation along with ensuring the freshness of the food to only serve quality food
• Ensures kitchen Team Members have all the tools necessary to perform their jobs
• Ensures all daily sidework is completed by staff and checked out by management before leaving the building
• Generates fun and excitement through personality and positive attitude to help ensure a positive team environment
• Reports for work in a timely manner when scheduled
• Assists in other duties, as assigned.

Assistant Kitchen Manager

Operations

• Follows and enforces all OSHA and Safety Standards set forth by the company policy and procedure manuals.
• Oversees all training programs that are pertinent to the locations and/or Region.
• Maintains a profitable business unit; achieve all budgeted goals.
• Ensures new employee orientation and onboarding is performed successfully.
• Physically attend and actively participate in the Business Review process and meetings with the leadership team, providing insights, updates, and strategic input to support business objectives and decision-making.
• Coordinates and assists in the hiring of General Managers.
• Works with recruiting team to ensure steady flow of applications.
• Attends technical school job fairs and other recruiting activities.
• Fills in as the General Manager at locations when needed.
• Performs inventory audits and correct inventory issues.
• Assists in maintaining proper product levels at all locations.
• Fluent with POS system along with some knowledge of computers, printer and their operation.
• Reviews employee scheduling to ensure coverage, fairness, and consistency.
• Resolves warranty claims as they arise and direct through proper channels.
• Performs compliance inspections and ensure that operational standards are maintained.
• Coordinates with maintenance and construction teams to ensure all equipment and facilities are well maintained.
• Communicates with the Sales & Marketing team as required.
• Performs routine market evaluations throughout assigned Region.
• Ensures a high level of cleanliness is maintained at all shops and company vehicles.
• Evaluates locations’ Profit and Loss statements and assist General Manager in addressing opportunities.
• Develops, implements, and executes sales strategies to grow business.
• Evaluates expenses and margins at locations to assure they are reaching their budgeted goals.
• Assists in evaluating, setting budgets and operating within budgetary guidelines.
• Ensures all shop personnel act and look professional in accordance with the policy manual.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Follows Safety Manual & Policy/Procedure manual as described.
• Ensures personal and location LMS training stays current and up to date.
• Assist with other duties, as assigned.

Regional Operations Manager

• Follows and enforces all OSHA and Safety Standards set forth by the company policy and procedure manuals.
• Oversees all training programs that are pertinent to the locations and/or Region.
• Maintains a profitable business unit; achieve all budgeted goals.
• Ensures new employee orientation and onboarding is performed successfully.
• Physically attend and actively participate in the Business Review process and meetings with the leadership team, providing insights, updates, and strategic input to support business objectives and decision-making.
• Coordinates and assists in the hiring of General Managers.
• Works with recruiting team to ensure steady flow of applications.
• Attends technical school job fairs and other recruiting activities.
• Fills in as the General Manager at locations when needed.
• Performs inventory audits and correct inventory issues.
• Assists in maintaining proper product levels at all locations.
• Fluent with POS system along with some knowledge of computers, printer and their operation.
• Reviews employee scheduling to ensure coverage, fairness, and consistency.
• Resolves warranty claims as they arise and direct through proper channels.
• Performs compliance inspections and ensure that operational standards are maintained.
• Coordinates with maintenance and construction teams to ensure all equipment and facilities are well maintained.
• Communicates with the Sales & Marketing team as required.
• Performs routine market evaluations throughout assigned Region.
• Ensures a high level of cleanliness is maintained at all shops and company vehicles.
• Evaluates locations’ Profit and Loss statements and assist General Manager in addressing opportunities.
• Develops, implements, and executes sales strategies to grow business.
• Evaluates expenses and margins at locations to assure they are reaching their budgeted goals.
• Assists in evaluating, setting budgets and operating within budgetary guidelines.
• Ensures all shop personnel act and look professional in accordance with the policy manual.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Follows Safety Manual & Policy/Procedure manual as described.
• Ensures personal and location LMS training stays current and up to date.
• Additional Job Duties: Assist with other duties, as assigned.

• Supervising, staffing, training, and overseeing the successful operation of all locations within the Region.
• Responsible for financial performance and maintains profit and loss statement.
• Follows and enforces all OSHA and Safety Standards set forth by the company policy and procedure manuals.
• Oversees all training programs that are pertinent to the locations and/or Region.
• Maintains a profitable business unit; achieve all budgeted goals.
• Ensures new employee orientation and onboarding is performed successfully.
• Physically attend and actively participate in the Business Review process and meetings with the leadership team, providing insights, updates, and strategic input to support business objectives and decision-making.
• Coordinates and assists in the hiring of General Managers.
• Works with recruiting team to ensure steady flow of applications.
• Attends technical school job fairs and other recruiting activities.
• Fills in as the General Manager at locations when needed.
• Performs inventory audits and correct inventory issues.
• Assists in maintaining proper product levels at all locations.
• Fluent with POS system along with some knowledge of computers, printer and their operation.
• Reviews employee scheduling to ensure coverage, fairness, and consistency.
• Resolves warranty claims as they arise and direct through proper channels.
• Performs compliance inspections and ensure that operational standards are maintained.
• Coordinates with maintenance and construction teams to ensure all equipment and facilities are well maintained.
• Communicates with the Sales & Marketing team as required.
• Performs routine market evaluations throughout assigned Region.
• Ensures a high level of cleanliness is maintained at all shops and company vehicles.
• Evaluates locations’ Profit and Loss statements and assist General Manager in addressing opportunities.
• Develops, implements, and executes sales strategies to grow business.
• Evaluates expenses and margins at locations to assure they are reaching their budgeted goals.
• Assists in evaluating, setting budgets and operating within budgetary guidelines.
• Ensures all shop personnel act and look professional in accordance with the policy manual.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Follows Safety Manual & Policy/Procedure manual as described.
• Ensures personal and location LMS training stays current and up to date.