Bosselman Enterprises

Regional Operations Manager

Bosselman Enterprises

full-time

Posted on:

Location Type: Office

Location: Carlisle • Pennsylvania • United States

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About the role

  • Follows and enforces all OSHA and Safety Standards set forth by the company policy and procedure manuals.
  • Oversees all training programs that are pertinent to the locations and/or Region.
  • Maintains a profitable business unit; achieve all budgeted goals.
  • Ensures new employee orientation and onboarding is performed successfully.
  • Physically attend and actively participate in the Business Review process and meetings with the leadership team, providing insights, updates, and strategic input to support business objectives and decision-making.
  • Coordinates and assists in the hiring of General Managers.
  • Works with recruiting team to ensure steady flow of applications.
  • Attends technical school job fairs and other recruiting activities.
  • Fills in as the General Manager at locations when needed.
  • Performs inventory audits and correct inventory issues.
  • Assists in maintaining proper product levels at all locations.
  • Fluent with POS system along with some knowledge of computers, printer and their operation.
  • Reviews employee scheduling to ensure coverage, fairness, and consistency.
  • Resolves warranty claims as they arise and direct through proper channels.
  • Performs compliance inspections and ensure that operational standards are maintained.
  • Coordinates with maintenance and construction teams to ensure all equipment and facilities are well maintained.
  • Communicates with the Sales & Marketing team as required.
  • Performs routine market evaluations throughout assigned Region.
  • Ensures a high level of cleanliness is maintained at all shops and company vehicles.
  • Evaluates locations’ Profit and Loss statements and assist General Manager in addressing opportunities.
  • Develops, implements, and executes sales strategies to grow business.
  • Evaluates expenses and margins at locations to assure they are reaching their budgeted goals.
  • Assists in evaluating, setting budgets and operating within budgetary guidelines.
  • Ensures all shop personnel act and look professional in accordance with the policy manual.
  • Provides friendly and competent customer service.
  • Reports for work in a timely manner when scheduled.
  • Follows Safety Manual & Policy/Procedure manual as described.
  • Ensures personal and location LMS training stays current and up to date.
  • Assist with other duties, as assigned.

Requirements

  • Associate's degree (A. A.) or equivalent from two-year College or technical school; or five to eight years related experience and/or training; or equivalent combination of education and experience.
  • Must have a working knowledge of the shop industry.
  • Must have some knowledge of the tire industry.
  • Must have the ability to read and understand monthly P&L statements.
  • Must have the ability to read, follow, and implement budget controls.
  • Must have reliable transportation and phone.
  • Current valid driver's license and be insurable to drive.
  • Work a minimum of 50 hours per week consisting of some 6 or 7 day work weeks with the bulk of time in the facilities.
  • Able to work weekends, holidays, and as needed.
  • Must be able to communicate in English. – IF APPLICABLE
  • Able and willing to deliver friendly, courteous, and prompt customer service.
  • Able and willing to work cooperatively with other team members.
  • Ability to travel by air as needed for business meetings, business review, conferences, and other work-related events.
  • Willingness and ability to travel; hotel stays are required at minimum of 50% of the time.
Benefits
  • Paid vacation
  • 401K and matching contributions
  • Health, dental and vision insurance
  • Short and long term disability insurance
  • Life insurance
  • A clearly defined path for growth
  • On-demand pay with PayActiv (access to earned but not yet paid wages)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
OSHA standardssafety standardsinventory auditsP&L statementsbudget controlssales strategiescustomer serviceemployee schedulingcompliance inspectionstraining programs
Soft Skills
communicationleadershipteamworkproblem-solvingcustomer servicestrategic inputorganizational skillsrecruitingparticipationprofessionalism
Certifications
Associate's degreevalid driver's license