Senior Manager, People & Operations
Echo Base Global
Senior People Operations Specialist
Boldr
full-time
Posted on:
Location: 🇵🇭 Philippines
Visit company websiteJob Level
Senior
About the role
- Boldr is a global B-Corp delivering world-class client experiences while creating access to dignified, meaningful work
- Support the Senior Manager, GE Operations to ensure Team Members receive necessary HR and payroll-related support
- Assist in managing Client-related communications and collaborate with departments on HR matters
- Address Team Member concerns, escalations, and engagement
- Ensure monthly Probation Performance Reviews are conducted and documented and uploaded to BambooHR
- Provide administrative support for timekeeping requests, leaves, procurement, and manager approvals
- Coordinate with PX, IT, and Office Ops for onboarding logistics, access provisioning, and equipment allocation
- Maintain relationships with Team Members as initial point of contact and direct them to appropriate departments
- Support meetings with Team Members to gather feedback and assess satisfaction
- Assist in organizing engagement activities, training, and recognition programs
- Identify opportunities to streamline and automate HR processes and maintain central PX documentation libraries and trackers
- Liaise with Clients on onboarding, probation extensions, offboarding, holiday calendars, benefits, salary appraisals, promotions, and disciplinary actions
Requirements
- Curious and authentic, just like us! #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction
- Bachelor’s/College Degree in any related field you’re passionate about
- Minimum of 3 years’ experience in HR or Finance operations, preferably in a global or multi-regional capacity
- Advanced capability in Google Suite, especially Google Sheets
- Strong proficiency in English communication, both written and oral
- Excellent analytical skills and attention to detail
- Strong interpersonal skills, with the ability to collaborate effectively with various levels of the organization
- Working knowledge of HRIS and Payroll systems (e.g., BambooHR, Sprout), CRM systems (e.g., HubSpot), and billing platforms (e.g., Xero) is a plus
- Familiarity with labor laws and compliance requirements across multiple countries is an advantage
