Human Resources Administrator
ServiceLink
People Operations Manager
Booth & Partners
full-time
Posted on:
Location Type: Hybrid
Location: Makati • 🇵🇭 Philippines
Visit company websiteJob Level
SeniorLead
About the role
- Lead workforce data analysis, turnover reporting, and provide actionable insights to inform talent and resource planning
- Monitor team expenditures and resource allocation to support adherence to the departmental budget
- Act as a key liaison between People & Growth and business leaders for team needs, policy adherence, and labor law compliance
- Oversee employee support channels, respond to inquiries and escalate issues as needed
- Collaborate with internal teams on policy rollouts, process updates, and employee communications
- Oversee execution of company-initiated and government mandated benefits and administer employee compensation review process
- Review and recommend enhancements to benefits programs to improve employee satisfaction and retention
- Act as main administrator of the company HRIS and other HR systems; analyze employee survey and attrition data and partner with leadership on actions
- Partner with HR, Legal and Compliance to assess impact of regulatory changes and document implementation plans
- Lead development and implementation of process improvements and HR documentation standards; support audits including DOLE and OSH reviews
- Represent the company in Department of Labor and Employment (DOLE) matters, hearings, and compliance requirements
- Serve as escalation point for non-standard data requests and educate stakeholders on effective conversations related to people data
- Work closely with Organizational Excellence to define and test operational People dashboards
Requirements
- Bachelor's degree in a relevant field like Human Resources or Business Administration
- Master's degree would be a great bonus
- At least 7-10 years of progressive HR experience, including 3-5 years in a leadership role within HR Operations
- Comfortable in a fast-paced, dynamic environment
- Natural problem-solver and self-starter, able to manage global projects with minimal direction
- Keen eye for detail and highly organized, capable of managing multiple priorities and stakeholder requests
- Excellent communication skills, able to listen actively and present complex ideas clearly
- Willing to work from Makati City and/or BGC office at least once a week
- Standard work hours 7 AM to 4 PM, Monday to Friday
- Bonus: experience with change management methodologies and tools
Benefits
- B-Corp Certified Company
- Great Place to Work-Certified Company
- Premium HMO
- Holistic employee experience
- Rewards and incentives
- Monthly engagement activities
- Career advancement opportunities
- Paid referral program
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
workforce data analysisturnover reportingHRIS administrationemployee compensation reviewprocess improvementspolicy adherenceregulatory compliancedata analysisbenefits program enhancementaudits
Soft skills
problem-solvingself-starterorganizational skillscommunication skillsactive listeningdetail-orientedstakeholder managementcollaborationleadershipadaptability
Certifications
Bachelor's degree in Human ResourcesBachelor's degree in Business AdministrationMaster's degree (bonus)
