Blackhawk Network

Sales Development Rep

• Manage a portfolio of key clients, building and maintaining strong, long-term relationships that drive revenue and retention
• Proactively identify and close new revenue opportunities through upsell, cross-sell, and expanded program usage
• Lead initiatives to increase customer adoption, utilization, and satisfaction with Blackhawk Network
• Build and maintain a healthy sales pipeline with appropriate coverage to meet and exceed annual targets
• Accurately forecast revenue and share clear, timely projections with sales leadership
• Identify and pursue opportunities across multiple buyer personas (e.g. Marketing, Research, HR) seeking scalable reward and payout solutions
• Cultivate relationships through personalized, value-driven communication (targeted content, industry insights, relevant company updates, etc.) to advance opportunities through the funnel
• Act as a consultative partner, advising customers on how rewards and incentives can drive engagement, participation, and loyalty across their programs
• Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges
• Navigate complex organizations to identify and engage the right decision-makers and influencers
• Collaborate with the New Business Account team to ensure smooth account handoffs and an exceptional customer onboarding experience
• Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle
• Coordinate with cross-functional teams (marketing, product, operations) to deliver on customer objectives and support account growth
• Become a subject matter expert on Blackhawk Network's product suite staying current on enhancements and industry use cases
• Maintain exceptional CRM hygiene and data accuracy in Salesforce and Dynamics
• Leverage our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement
• Share best practices across the team and actively contribute to a culture of continuous improvement

Client Sales Development Manager

Account Executive

• Serve as an extension of the client’s team, helping drive their B2B gift card business
• Provide strategic and operational consulting expertise to develop a joint strategic plan for profitable growth
• Execute the agreed go-to-market strategy through prospecting and direct sales efforts
• Develop strategic and profitable partnerships across loyalty, incentive, and other distribution channels
• Discover, connect, analyze, negotiate, and close high-value agreements
• Support buyer base and develop plans to grow sales within existing client accounts
• Oversee, project-manage, and coordinate the delivery of Velocity B2B services appropriate for the client account
• Serve as the single point of contact for providing updates on gift card initiatives

Director

• Define and own the enterprise credit risk strategy, aligning it with overall financial and commercial objectives
• Lead, mentor, and develop a high-performing credit team (managers, analysts, and specialists) across regions
• Establish and maintain credit governance, including policies, standards, approval matrices, and risk escalation processes
• Represent Credit in senior leadership forums and cross-functional initiatives (e.g., new products, large deals, M&A)
• Design and maintain credit policies and procedures covering new customer onboarding, credit limit setting, and ongoing reviews
• Own collections strategy and performance; establish targets for DSO, bad-debt expense, and dispute resolution
• Implement and enhance credit scoring models, risk ratings, and decisioning tools
• Partner with Sales, Product, and Finance on deal structuring, pricing trade-offs vs. risk, and non-standard term requests

Senior Director, Credit

Business Development Rep

• New business growth. Targeting a specific set of new “logos” and selling strategic programs into those accounts.
• Build and execute strategy to grow the commercial and strategic relationships with our largest clients.
• Develop relationships and credibility required to effectively convey the value of BHN’s solutions and vision to C-level executives.
• Skillfully manage a complex sales environments utilizing excellent negotiation, relationship and presentation skills.
• Strong collaboration with internal stakeholders across BHN to achieve desired results.
• Achieve strong customer satisfaction scores from clients.
• Provide strong administration skills to report sales/client activity

Business Development Manager

• New business growth targeting a specific set of new "logos"
• Build and execute strategy to grow the commercial and strategic relationships with our largest clients
• Develop relationships and credibility required to convey the value of BHN’s solutions to C-level executives
• Skillfully manage a complex sales environments utilizing excellent negotiation, relationship and presentation skills
• Strong collaboration with internal stakeholders across BHN to achieve desired results
• Achieve strong customer satisfaction scores from clients
• Provide strong administration skills to report sales/client activity

Business Development Director

Program Manager

• Own the inbound demand gen strategy for Direct Solutions — paid search and SEO as primary channels, LinkedIn ads as supporting channel — and partner with the demand gen team on execution, budget allocation, and channel mix.
• Own the Direct Solutions web experience: website pages, landing pages, and conversion paths.
• Continuously test and iterate on messaging, layout, and CTAs to improve qualified lead conversion.
• Drive the prospect email program — nurture flows, transactional buyer outreach, and standard-program prospect campaigns — in partnership with demand gen and lifecycle teams.
• Develop in-product guides and explainer videos to support self-serve evaluation and reduce friction in the buyer journey for transactional and standard-program use cases.
• Develop quarterly campaign plans and briefs; manage execution through campaign managers and creative partners.
• Understand and own your target audience — SMB and mid-market buyers of transactional gift card orders and standard incentive programs — and refine ICP definitions based on inbound lead patterns and sales feedback.
• Host and present plans quarterly to stakeholders, with time for pitchbacks and adjustments based on performance, strategy shifts, and economics.
• Partner with product marketing to develop and maintain the messaging framework specifically for the Direct Solutions audience, including: Ideal Customer Profiles (ICPs) for transactional buyers and standard-program buyers, Buyer personas, pain points, and the triggers that bring them inbound, Competitive landscape and differentiated positioning at the SMB/mid-market end of the market, Objection handling, and value articulation, Product differentiation tailored to self-serve and standard-program use cases.
• Own the end-to-end Tango prospect experience for this segment — what the journey looks like by use case, what's working, where prospects drop off, and how we compare to competitors.
• Ensure consistent messaging across all digital touchpoints — ads, website, landing pages, email, and in-product content.
• Collaborate with the customer experience and existing customer marketing managers to ensure a cohesive messaging approach from new prospect through existing customer flows.
• Drive the creation of high-impact assets including product videos, website updates, and testimonials/case studies in collaboration with internal teams.
• Act as the day to day point of contact with Direct Solutions Sales teams, understand prospect conversations & sales needs.
• Establish a tight feedback loop with the Direct Solutions sales team on inbound lead quality — what's converting, what's not, and which audiences/keywords/messages are bringing in the wrong fit.
• Use that feedback to continuously adjust website, landing page, and ad messaging to bring in the right audience and improve downstream conversion.
• Provide light-touch sales enablement — talking points, objection handling, and updated collateral — proportional to the standard, non-customized nature of these deals.
• Partner with demand gen to track full-funnel performance — paid search and SEO traffic, landing page conversion, MQL volume and quality, SQL conversion, pipeline contribution, and revenue impact.
• Run ongoing tests on ad copy, landing page messaging, and email sequences to improve conversion rate and lead quality.
• Own the lead qualification and routing strategy with sales, ensuring marketing-generated leads are followed up efficiently and convert to closed-won.
• Align weekly with Direct Solutions sales on lead quality and pipeline health; report monthly to broader stakeholders on performance and optimization plans.

Marketing Program Manager

Financial Planning and Analysis

• Report the results on the performance of the company every four weeks
• Provide insight by analyzing the numbers and presenting insights to partners
• Safeguard the assets of the company through detailed analysis and maintaining a control environment
• Challenge and improve processes in a dynamic environment
• Design, develop, and maintain Power BI reports, dashboards, and data models
• Work with stakeholders to gather, document, and translate requirements into technical specifications
• Build efficient data transformations (Power Query / M) and DAX measures
• Perform ad hoc analysis and deliver clear, concise insights and recommendations
• Ensure data quality, consistency, and governance across datasets and reports
• Optimize Power BI solutions for performance, usability, and scalability
• Collaborate with data engineering/IT to integrate new data sources and improve data pipelines

Financial Analyst I

• Own the inbound demand gen strategy for Direct Solutions
• Understand and own your target audience
• Develop quarterly campaign plans and briefs
• Drive the prospect email program
• Partner with product marketing to develop and maintain the messaging framework
• Act as the day to day point of contact with Direct Solutions Sales teams
• Partner with demand gen to track full-funnel performance
• Run ongoing tests on ad copy
• Align weekly with Direct Solutions sales on lead quality and pipeline health

Risk

• Develop and maintain global corporate governance calendar
• Entity management/corporate maintenance including drafting and filing corporate charter documents, merger documents and documentation for foreign qualifications and registrations
• Support for board and committee meetings, including drafting minutes and organizing meeting materials
• Maintain minute books
• Maintain corporate database for multiple domestic and international corporations
• Draft resolutions, bylaws, and related documents
• Respond to data requests from attorneys, internal business and external partners
• Support corporate transactions (e.g., mergers, acquisitions and financings) and related due diligence
• Support credit agreement compliance, including drafting of corporate agreements
• Frequent interaction with attorneys, clients and salespeople
• Other duties as assigned

Senior Corporate Governance Manager

• New business growth.
• Targeting a specific set of new “logos” and selling strategic programs into those accounts.
• Build and execute strategy to grow the commercial and strategic relationships with our largest clients.
• Develop relationships and credibility required to effectively convey the value of BHN’s solutions and vision to C-level executives.
• Skillfully manage a complex sales environments utilizing excellent negotiation, relationship and presentation skills.
• Strong collaboration with internal stakeholders across BHN to achieve desired results.
• Achieve strong customer satisfaction scores from clients.
• Provide strong administration skills to report sales/client activity.

Manager

• Own the end-to-end global T&E program across all regions, ensuring scalability and consistency as the company expands
• Expand and standardize the corporate card program globally
• Manage vendor relationships, including travel providers, expense platforms such as SAP Concur, the TMC, and ERP integration with Microsoft Dynamics 365
• Manage and develop a team of three direct reports supporting global employees
• Prepare monthly T&E spend dashboards for leadership
• Ensure timely and accurate expense submissions and reimbursements
• Establish clear SLAs and accountability across the team
• Strengthen policy adherence, reduce non-compliant spend, and resolve policy violations through appropriate escalation and education
• Drive continuous improvement through automation, data-driven decision-making, and adoption of best practices in shared services
• Optimize functionality within Concur, including automation, AI auditing, and workflow enhancements
• Drive system improvements and integrations with D365 to streamline reporting and reduce manual effort

Global Travel & Expense Manager

• Lead complex fraud investigations from intake through resolution
• Identify and connect fraud activity across multiple vectors and data sources
• Manage a structured case tracking system
• Build and maintain a law enforcement referral pipeline
• Continuously refine investigative methodology as the threat landscape evolves
• Build and maintain surveillance workflows to detect emerging fraud patterns
• Manage ongoing risk advisory relationships with retail partners
• Design and operationalize new risk management capabilities

Client Sales Development Manager

Account Executive

Senior Director, Credit

Business Development Manager

Business Development Director

Marketing Program Manager

Financial Analyst I

Marketing Program Manager

Senior Corporate Governance Manager

Business Development Director

Global Travel & Expense Manager

Principal Risk Manager