Blackhawk Network

Business Development Rep

• Generate new business through targeted outreach via phone, email, and social media, while managing and qualifying inbound leads
• Build and maintain a strong pipeline with appropriate coverage to meet and exceed annual sales targets
• Accurately forecast new business revenue and report projections to sales leadership on a consistent basis
• Drive growth across both new business opportunities and expansion within newly acquired customers, helping clients scale their programs over time
• Identify opportunities across a variety of buyer personas including but not limited to Marketing, Research, and HR Teams seeking scalable reward and payout solutions
• Cultivate prospect relationships through personalized, value-driven communication — including marketing content, industry insights, and company news — to advance opportunities through the funnel
• Consult with prospects on how rewards and incentives can drive engagement, participation, and loyalty across their programs
• Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges
• Navigate organizations efficiently to identify and engage the right decision-makers
• Partner with Marketing and SDR teams to plan and execute targeted outbound communication cadences, reviewing strategies with sales leadership prior to launch
• Collaborate with the Account Management team to ensure smooth account handoffs and an exceptional customer onboarding experience
• Attend trade shows to drive pipeline momentum (some travel required)
• Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle
• Maintain ownership of newly acquired customer relationships for up to two years, identifying opportunities for account expansion and increased program adoption
• Become a subject matter expert on Blackhawk Network's product suite, staying current on enhancements and understanding how our solutions serve diverse industry use cases
• Maintain exceptional CRM hygiene in Salesforce and Dynamics
• Utilize our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement
• Share best practices across the team and actively contribute to a culture of continuous improvement

Business Development Manager

Performance Marketing

• Orchestrate a comprehensive project plan to centralize performance measurement and analysis and to drive predictive analytics for recommendations on marketing investments across multiple groups
• Align with stakeholders on milestones and ensure timely completion
• Develop a robust predictable data driven engine to drive investment decisions
• Provide investment recommendations with short-term and life-time value parameters
• Scale high performing campaigns and reduce cost of acquisition
• Perform A/B testing
• Function in a dynamic environment, strategically managing contractually committed and discretionary investments
• Standardize key performance indicators and align with stakeholders on measurement methodologies
• Champion data governance to ensure accuracy and reliability
• Enhance data structures and tracking mechanisms
• Source, manipulate and integrate data from multiple internal and external sources
• Generate performance dashboards and data visualizations

Director, Performance Marketing Analytics

Implementation Specialist

• Lead project management efforts with internal and external parties following our established implementation process.
• Utilize product specification documents to make all retail, digital, and incentive products available for sale.

Product Implementation Analyst I – ELS

Account Manager

• Manage the U.S. and Canada Video Game card partner relationships throughout customer lifecycle all while advocating internally for the customer, communicating customer needs to internal, cross-functional departments
• Build and maintain deep and wide relationships, including executive level relationships, within your portfolio of Blackhawk clients, continually adding value and services to your existing accounts
• Broaden BHN’s business value by intimately learning and understanding your customer’s business and strategic priorities to effectively recommend broader & more customized solutions to meet their needs
• Cross-sell and upsell value-added products and services to clients, including other products and promotional marketing events
• Develop strategic customer success plans for each of your customers to ensure full adoption of our products and services
• Oversee the successful execution of enhancements, promotions, and program changes, including holiday preparations, beginning as early as June of each year
• Drive revenue growth, profitability goals, and performance targets for clients in your portfolio
• Conduct periodic account reviews, proactively outreach to existing customers to help drive business goals
• Coordinate across internal teams to support clients and their growth
• Oversee the management of your client’s day-to-day needs and account coordination with the assistance of Account Management operational support
• Act as trusted adviser and escalation point for customer issues raised, collaborate with internal teams to drive prompt issue resolution
• Analyze client performance and industry data to provide valuable insights to your customers
• Manage the customer renewal process, provide renewal quoting, and revenue retention of assigned accounts

Senior Strategic Relationship Manager

Lead Generation

• Conduct outbound prospecting via phone, email, and social media to introduce Blackhawk Network's offerings
• Collaborate with Business Development Managers to set up introductory calls and seamlessly hand off leads
• Support marketing campaigns with timely follow-ups and execute outbound communication cadences
• Articulate business benefits, respond to objections, and identify sales opportunities
• Work closely with sales stakeholders to strategize on prospect accounts, prioritization, and lead hand-off
• Utilize CRM and SalesLoft for accurate activity recording and lead acceptance management
• Expertly use sales technology to personalize communications and maximize outreach success
• Share best practices, meet and exceed KPIs

Lead Generation Specialist

Analyst

• Support Treasurer with all Treasury related functions as needed.
• Perform daily cash positioning, account balance reconciliation and cash flow forecasting for domestic and global entities using AI-enhanced forecasting tools and predictive analytics.
• Leverage machine learning models to improve accuracy of cash forecasting and identify trends in payment patterns.
• Assist in preparing materials for Board Meetings and Lender updates.
• Maintain and prepare monthly interest expense forecasts with scenario analysis.
• Global bank accounts management including opening, closing, maintaining signatory lists and FBAR process.
• Perform Treasury related back-office activities such as initiate wire transfers and support affiliates' funding needs through automated payment platforms.
• Manage debt portfolio to ensure compliance with all key covenants and obligations.
• Update bank account changes within Treasury Management System, including troubleshooting any issues that may arise and optimizing system integrations.
• Assist with quarterly and year-end audit schedules for internal/external audit and SOX compliance.
• Help implement best practices and drive process improvement through digital transformation and AI adoption.
• Manage ad-hoc Treasury projects as needed.

Business Development Manager

Director, Performance Marketing Analytics

Product Implementation Analyst I – ELS

Senior Strategic Relationship Manager

Lead Generation Specialist

Senior Treasury Analyst